All American Ford in Old Bridge

I had order a 2018 Flex and Joe G. was a great help he went through all of the steps with me and knew what he was doing and helped me out a great deal. The one problem I encountered was when it came to my plates from my 2014 Flex. I told Joe that I wanted to keep those plates because they were special plates and were American Legion plates which my husband purchased about 1 1/2 years ago. Joe said it was find and he would tell the people in the transfer and registration unit. He later came back and told me they said it could not be done because they were in my husband's name and the car was going in my name. My husband passed away on 12/21/2017 and Joe had a copy of the death certificate with all my paper work (I did a pre trade on my husbands 2013 edge in January and he needed that and it was on file) They told him I had to get new plates and when they came in then it was up to me to go to Motor Vehicle and transfer the Special Plates in my name. Well I tried to do that and I was told by South Brunswick Motor vehicle that I could not do that and had to speak to Trenton. I called Trenton and inquired about this and they told me that the dealership should have done this and that any motor vehicle agency could do this. So I went the next day to the Hazlet office and they informed me that they can not do this now Trenton has to do this because the dealership told me the wrong thing so now it is Trenton who has to process this. Two workers at the Hazlet office told me that since the dealership had my husband's death certificate it should have been done at the time I signed the papers and that ALL DEALERSHIPS KNOW THIS!!!!! When I called Trenton again to find out if the papers were sent out to me I asked again about this and I was told again by a different worker that the DEALERSHIP SHOULD HAVE DONE THIS FOR ME AND THEY KNOW IT. I feel I got the run around, all I wanted was to have the American Legion plates so that I could have a little piece of my husband with me. This was to be his car also and we had done some paper work with Joe in December on doing a Special Order and he was looking forward to getting this new car. Now I had to put the new plates on the car and will have to wait 2 to 3 more weeks for the registration to come so I can put the American Legion plates back on, it's bad enough it took for ever to get the new car from Ford and then I have to put up with this. This is NOT Joe's fault he was just doing what the office told him. This the 3rd car we have purchased from Joe and every time he has been very helpful and knows his job well and takes pride in what he does.