Customer Reviews of Rensselaer Honda
Review type:
All went smoothly
Couldn't be happier...
by David Arakelian on 05/16/2025updated 05/21/2025Called on a Monday morning they were able to take me on Tuesday at 8am. Needed an oil change, tire rotation, transmission fluid flush, and 2 recalls. They called at 10:40 to say the car was done it it ended up being $200 less then… originally quoted.All went smoothly
by Very satisfied customer on 05/15/2025Our sales person was extremely helpful, and the show room was attractive and clean.Excellent service visit
by George E on 05/10/2025Friendly and professionalHelpful and friendly
by Carly on 09/21/2019Phil and Glen were very helpful and friendly! We appreciate the help they gave us and love our new vehicle. Carlyrecall item
by courtious on 07/08/2019It was easy to get an appointment, drop off and pick up. We were treated just like any paying customer.Satisfactory
by amp on 07/01/2019Nicole is a peach. Her positivity deserved a mention. It was nice to see an associate that was happy to be working.Thank you for the great review!
Car Purchase
by Olga on 07/01/2019We had some hiccups along the way of my car purchase, but Matt was very accommodating and was able to resolve the issue in a timely manner.Thank you for the 5 star review!
Awesome service
by Meg on 06/25/2019updated 07/01/2019All concerns were taken care of. They had to order a part for my 03 Accord but had it the next day as promised.Thank you!
New Vehicle Purchase
by Katherine on 06/30/2019Very impressed with organization and quality of customer service. Best car buying experience ever.Thank you for the 5 star review!
Bad Business Practice
by Christine on 06/29/2019Went to Rensselaer Honda yesterday to negotiate on a used Honda HRV. Didn't come to an agreement, however, pretty close. Woke up this morning at 9:00 a.m. to the phone ringing, it was Rensselaer Honda begging for our business. We came to an… agreement on a price. Salesman said 'you have a deal, come get the car.' Said he would put a 'sold' sign on it and have it detailed and ready for us when we got there. He knew we are 90 minutes away, we said we were going to the bank to get a bank check to pay for the car in full and would be there shortly. We arrived at 12:15 only to be told by the Used Car Sales Manager, FRANK, that 'THE CAR IS SOLD.' So... I guess 'you have a deal, come get your car' doesn't mean anything to this 'Manager.' THEY CALLED US TODAY FOR THE DEAL! SAID WE HAD TO BE THERE TODAY! I guess since it was the end of the month? Then we get there and it's 'no deal.' Very bad business, no integrity, GREEDY. I would NEVER recommend anyone contact this business for a car.Recent oil change
by Service on 06/28/2019Excellent service as always. Dealership also did a few campaign recalls while car was there for oil change.Thank you fro the great review!
2019 Honda Passport
by Bigmac55 on 06/28/2019The dealership was up front on every detail and gave the best price in the area. Talk to Diane online and everything will be taken care of. A first rate buying experience.Thank you for the 5 star review!
Leased the Fit I wanted
by PamdoxMom on 06/24/2019Never leased before. New experience. Sales rep Mike Williams was unfailingly patient, answered questions and worked with me (and daughter and son-in-law) as I dithered seemingly endlessly about actually making a decision and signing. When… we did test drive, he explained car’s features clearly. Once I did make up my mind and did paperwork, my new Fit was ready and waiting for me. Sorry I can’t recall her name, but very nice lady paired my phone and pointed out additional features. All in all, a good experience.Thank you for the amazing review! Your kind words are very appreciated.
Excellent Service
by MEP on 06/24/2019Always the best service. Quick, friendly and lets you know what to be prepared for on your next visit. Price is good and car is always in tip top shape. Thank you.Thank you for the 5 star review! We are honored to have your business.
Helpful &courteous service
by Christine on 06/22/2019Always receive helpful & friendly service!Thank you!
Friendly and take time to explain
by LNK on 06/21/2019They are very friendly and took time to explain the problem and possible options. After the service, they spent time to go through what work has been completed, and items to watch for.Thank you for the great view!
Thank you for the great review!
B1
by BillS on 04/25/2019Nicole and Ashley were excellent. Friendly, straight forward, no pressure, just facts.Thank you for the great review!
Fit
by Fit on 04/10/2019updated 04/18/2019Everyone was extremely helpfulThank you!
Great Dealership
by CSCarmack on 04/11/2019The sales person was extremely nice and helpful.Thank you!
Exceptional service experience
by Schaefer on 04/05/2019Nobody likes the hassle of taking your vehicle in for service but Rensselaer Honda makes the process go smoothly and offers nice facilities to wait and still get work done. Nice job!Thank you for the review! Your kind words are very appreciated.
Rensselaer Honda is also a full service repair facility which has been servicing our upstate New York customers for over 30 years. Your vehicle will always be repaired by expert ASE and Honda Certified technicians who only use OEM Honda Parts. We have a shuttle vehicle and vehicle pick up (call for details) in the event that you can’t stay in our modern waiting area which is equipped with free WiFi.
Our sales department is open Monday through Thursday from 9:00 – 8:00, Friday and Saturday from 9:00 – 5:00
Our service department is open Monday, Wednesday, Friday from 7:30 – 5:30, Tuesday and Thursdays from 7:30 – 8:00 and Saturdays from 8:00 – 4:30.
We’re located just minutes from I-787 on 770 Hoosick Rd in Troy.
We thank you for the opportunity to earn your business. Please feel free to contact us at 518-279-1171 or contact us with your comments and/or suggestions.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
Thank you for the 5 star review!
by Rensselaer Honda on 07/12/2019