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Customer Reviews of Tarrytown Honda

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87 sales reviews
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  • Hidden fees Galore

    1 out of 5 starsby dannysa on 11/09/2012
    updated 06/10/2025

    Wasted an entire day today, going to Terrytown from New York City, set to buy a $11,999 Subaru, money in hand, after having lost my car to Hurricane Sandy. A soft spoken sales person answered my call, expressing how dedicated they were to helping Sandy victims find a new car. This was not the case when I got there. After having the vehicle independently inspected I was informed that rear breaks would not last more than 5000 miles, back tires wouldn't last a year (they had only replaced 2 tires even though it was an AWD that need all tires replaced at once. Transmission fluid was dirty, and so was air filter. The whole buying experience turned into a hellish one, when I demanded that all tires should be replaced, as Luis and Eddie tried to scam me of more and more money, for instance by eliminating promised discount in exchange for new tires, then slapping on a $785 "prep fee" and a $235 DMV transfer of registration fee. After an hour of this I ended up walking out on the deal. These are the type of car dealers that give the profession a bad name. They are ruthless, and I would avoid them at any cost.

  • Highly Recommended

    5 out of 5 starsby lucky40 on 03/12/2012
    updated 06/10/2025

    I would highly recommend this dealership. They gave me a competitive price quote that didn't have any hidden fees, fair value for my trade in and didn't try to sell me any extras at my time of purchase. It was a real pleasure doing business with them and restored my faith that some dealers can be ethical--unlike Danbury Honda, do not buy a car from them, ever.

  • Cap Reduction Fee!

    1 out of 5 starsby ngman on 11/20/2012
    updated 06/10/2025

    Spoke to Anthony over the phone regarding a published lease deal and asked if there were any additional cost beside the listed down payment in the advertisement. He said no and I did realize that there would be taxes, bank fees, etc, but I was unaware of the additional $1400 cap cost reduction fee that I was told about when I sat down with a salesman. The salesman Alex was honest and told me this fee was just more money out of my pocket to make my down payment bigger in order to get the monthly price down to the advertised monthly payment. I took a 30 minute drive down to the dealership after a day of work after asking Anthony if there were any other costs that I needed to know about before heading down; his response was "no, it's $2000 down with $292 a month payment". What a scam!

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