Lia Chrysler Dodge Jeep Ram
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Customer Reviews of Lia Chrysler Dodge Jeep Ram
Review type:
Good experience
by Harry Downing on 07/25/2024
My origional salesman retired while I was waiting the many months to get my ordered 2023 Dodge Charger Hellcat. I then began dealing with Vinnie, and was very pleased. He was all that can be expected from a salesman; available, considerate… of my time and needs, knowledgeable, helpful.
Service was good also, but took around a month to get appointment for a front alighnment on a new car.
242 reviews
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Ram 1500
by Jpizzle on 05/25/2017Rob Filuta's willingness to go to bat for his customers was admirable. He was very fair when we worked out a deal on a new pick up. I will without question come to Lia dealerships again.One of the BEST purchase experiences in this 57-olds life!
by DownTownLB on 05/16/2017I recently purchased a 2015 Ram Crew Cab at this dealership. I searched far and wide for my next vehicle. The price and selection at this dealership could not be matched anywhere else. Aaron AJ Haynes was my sales rep then he did a… fantastic job meeting my needs. The vehicle I ended up purchasing was one of the first I saw in a week of searching. I could not come close to the level of equipment and price anywhere else..... though I tried my best. They gave me a very fair amount for my trade and a great price on their vehicle. Why did I keep looking if the deal was so good? Because the color wasn't exactly what I was looking for and in used vehicle shopping you can't always get everything you want. In the end as it sits in my driveway I don't know why I didn't like the color initially because I love it now. Big thanks to Lia and AJ! I could not be happier.2013 Charger Hemi AWD transmission replacement
by Dimeblader on 02/17/2017Very happy with the level of service, and attentiveness I received during this visit. Dustin Rose was very good at keeping me updated on the progress, and I received my car back running and looking great.First Class
by JCPCNY12020 on 04/09/2016Recently purchased a 2016 Dodge Challenger from this dealership. Our salesman, Aaron Haynes was wonderful in handling the transaction. He was the perfect blend of attention to detail and professionalism. Thanks for making the process so… easy.2016 jeep purchase
by Clinton506 on 04/05/2016Great experience, my salesman Aaron Haynes took great care of me and squared up a good deal. A little confusion on my trade but made it right and earned my future business. Thank youCar purchase review
by purchaser5 on 03/19/2016In purchasing a car from Lea Dealership in Albany, NY. Steve Pelosi was courteous, helpful and professional.Why is their no service review button?
by Elector on 06/11/2015This dealership has great service advisors on my last visit Mr. Jeffrey Wright and Mr. Bradley Fountain took care of my scheduled maintenance on my Chrysler 200S Convertible as in the past the service department is fantastic. Highly… recommend them for service. Alas I did not purchase from Lia Chrysler, Dodge, JeepHorrible Sales Manger
by carguy222 on 01/18/2015Sales manager is insulting and lacks integrity. Despite the research I gave him with respect to the value of my trade, he tried to justify his low estimate by claiming how inflated the dealer used car market is for my vehicle manufacturer.… Tried to convince me he was actually giving me more for my trade because of the sales tax savings gained by trading. How ludicrous a claim. He also tried to convince me he couldn't discount below what he stated was the invoice price, but the car was advertised at $2,000 less than that on their website. Unbelievable!Great Service
by jmech on 08/18/2014Purchased a NEW 2013 Dodge Dart Oct 2013. Great car with all the latest advances. I have 10k plus miles on it now and am impressed with its gas mileage and reliability. I have had only an issue with the new technology which the service dept… had been very helpful in getting resolved. The service dept has great friendly courteous people working there who will do all they can to help. Its always a pleasure to deal with them.I love my Dart!!
by KayLeigh_O on 07/31/2014I purchased a 2014 Dodge Dart Saturday, 7/19/2014 and I couldn't be any more happy!! Dylan, my Salesman, and Amber, the Business Manager, and Joe D, the General Manager, were extremely nice, answered every question I could come up with… and made my entire experience a delight. I was up in the air about buying vs. leasing and they laid out every option to a tee. They took care of anything and everything. I didn't have to do anything but sign my name. Today, I had to utilize the Service Center. I made an appointment for 3:30, arrived around 3:15 and was waited on as soon as I arrived. Tim R, one of Service Advisor, made sure I knew exactly what was going on every time second I was there! These four people, coupled with the rest of the outstanding staff and gorgeous new facility, have a customer for years to come!!We don't have time for you...
by Dodgecrew on 03/19/2014updated 05/12/2025Trying to work with this dealership is like pulling teeth. We stop in on a sunday to look at a vehicle they had on lot. We have 2 kids (3, and 1) patience is not their strong suit. We waited 1 hour just to see a salesman. Then the salesman… we got was a chain smoking mean old man. We drove the car and then could not reach an aggreement on price. We left later same day they called us and over next 2 days my wife worked out deal with them. We were ready to buy, I work just down the road, so I told my wife we will go sign papers that night. She called dealership and was told we dont have time for you. Try tomorrow. Well the next day was a snow storm, not driving down 1 hour from home in a snow storm. Well during this 2 day delay. My wife found a nicer Durango at another dealer and we bought that one. Sorry Lia, you had a sale, but blew it when you informed us you didn't have time for us. Next time use some tact.Thanks for taking the time to reach out to us. I'm disappointed to hear about the way you were treated and will be reaching out to the manager. If there is anything I can do for you, please email hwheeler@liacars.com
About our dealership
Thank you for your 5-star review, Harry! We're thrilled to know how pleased you were with Vinnie's support. Congrats on the new Hellcat! Best wishes for awesome travels, from the whole team at Lia CJDR!
by Lia Chrysler Dodge Jeep Ram on 07/29/2024