Lia Toyota of Colonie
Customer Reviews of Lia Toyota of Colonie
Review type:
Still great service after twenty years
Purchased second Car from Lia Toyota
by D C on 03/10/2021We worked with Brian Grady a sales manager at Lia Toyota. We placed and order for a Rav4 Prime and Brian kept us updated on it. When the car finally arrived the the entire process was very smooth and efficient with getting our trade in… and out paperwork done. The staff was friendly and helpful. This our second car we purchased from Lia and look forward to buying from them again.Thank you for your time and feedback. We are delighted to hear that your experience with Brian was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.
Quick and Easy
by Jill 518 on 03/05/2021Tom Pottenburgh and Alex Nicol were both pleasant, professional and knowledgeable to do business with. They made the entire car purchase process swift and painless. Tom didn’t try to upsell me at all. I got the vehicle I wanted at a… good price.Jill, we appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Tom and Alex took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.
Highlander
by Mirella Pazzaglia on 03/01/2021I am very happy with my new car. It has all the features I was looking for and my salesperson Thomas Pottenburgh was great. No pressure. He worked with us and got us a great deal. My last car, a Toyota Venza was 12 years old and from… Lia. I will only buy Toyota vehicles from Lia.Very Helpful and Personable
by Donald Eden on 02/17/2021updated 02/24/2021Donald Eden was a pleasure to deal with. He answered all our questions and was kind and patient.No service sre
by Pat Ryan on 02/23/2021We have been going to Lia Toyota for over 20 years. We have had the same service advisor now for a number of years, Justin Cole. It's a pleasure dealing with this service department. Justin knows the Toyota brand inside and out. It's a huge… relief every time we go for service knowing that we will be taken care of in a professional and courteous manner. Thank you Justin for being part of a great service department.best service
by Inchan on 02/19/2021it was very professional service. I thank Vanessa Radley. She was so devotional to solve the issues.Trust
by Brian on 02/18/2021Art is the most honest and trustworthy service advisor for Lia . He’s my go to guy to service my Prius and TacomaSuperfast Super Service
by Anurag on 02/18/2021I went to Lia Toyota of Colonie for regular service of my Toyota Highlander. Steve Ogaard was very helpful and polite and of course my car was serviced as per high Toyota standards.Michael Richards is the MAN 👨!!!!
by Jack Kent on 02/17/2021Many, many thanks to Michael Richards!!!! Mike has always gone beyond the call of duty in making sure my Tundra and myself are well taken care of!!!! He is the truly top notch in professionalism!!!! No stone should be unturned by Toyota of… Colonie in taken care of Mr Richards like he takes care of the customers!!!! Thanks Mike and have a great day!!!!Great Service
by Great service on 02/17/2021Amanda Blacknik was extremely helpful and totally professional. She made the whole experience painless. Would definately refer friends & family.New 21 Highlander Platinum
by John S on 02/03/2021Traded my 2015 in on this Beauty. Worked with Kermit Salfi on this deal and it was a pleasure start to finish. Highly recommend!Superb Internet > in person sales
by Steve on 01/29/2021Initially tracked some vehicles on Internet. The online sales rep offered help without being pushy. When I found a vehicle that seemed right, I made an appointment and arrived at the dealership. Brent Livingston was assigned as my… salesperson, and he expertly guided me thru test drive, pros & cons of vehicle, and final sale.Repeat customer
by Lia Toyota on 01/05/2021I purchased a 2021 Toyota Corolla from Lia Toyota on 12/31/20. My salesman, James O'Donnell, was straight forward and professional. He assisted me without the games and sales pressure other dealerships put you through. I was extremely… satisfied with the purchasing process and the service I received.Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! We look forward to serving your automotive needs in the future.
Edmunds and Lia Toyota Helped Me Acheieve a Great Deal
by Scott VanDerveer on 12/31/2020I used Edmunds and some other online tools to research a Toyota Rav4 Hybrid LE that would be in my price range. I was happy to be led to Lia Toyota where I was treated with honesty and respect. My sales representative, Austin Wark, worked… hard to find the car in the color and trim level that fit my needs and leveraged Lia's large inventory to find the car at another Toyota dealer and deliver it to me at a price I felt good about. I'd happily recommend Lia to others.Scott, thank you for providing us with a review of your experience at Lia Toyota of Colonie. We are delighted to hear that Austin was able to match you with the right car and within the price range you were looking for. Have fun showing off your new car!
Excellent dealership
by Jack Spraker on 12/15/2020Dealt with Brent Livingston. He was very helpful and knowledgeable. Love our new highlander!Lia Toyota, Amanda blacknik
by Frank Kovacs on 11/22/2020As I went looking for a new vehicle, I went to other dealers n they tried to sell me thier vehicle's on thier lot. They tried to sell me vehicle's with options I did not want in a truck or need. Amanda Blacknik listen to me and said,well… now we will build you a 2021 Toyota Tacoma with the options and color you would like in a truck. 5 weeks later my truck arrived. A 2021 Tacoma SR 4x4 with only 4 miles on the odometer. Very Very Happy. Also Amanda through in a truck starter, as l never had one before. Thank You again Amanda, As being a Veteran you got me the truck I wanted. As Veterans are Welcome @ Lia ToyotaLia Toyota experience
by Bob Egan on 10/22/2020Marc Scarlett was especially helpful and interactive with my daughter in her 1st car buying experience.Bob, thank you for your time and feedback. We are pleased to hear that MArc was kind and helpful! We look forward to serving your automotive needs in the future.
Thorough attention to customer preference and needs
by Kathryn Oliver on 09/23/2020This is the second RAV 4 I have purchased at Lia Toyota in Colonie, NY, with Brent Livingston being my sales representative. Brent paid special attention to what I need in a vehicle and worked with me to stay within my financial "comfort… zone". Vehicle pick up day was organized and my paperwork and the vehicle features were thoroughly reviewed with me. Great sales experience!Kathryn, we are thrilled to hear about your positive experience. Our entire dealership takes great pride in providing the best possible buying experience and Brent will be thrilled to hear your kind words.
2020 Rav4
by Sonya on 08/11/2020This was my second New Car from Lia Toyota of Colonie. Mike was awesome! Want an easy going, not pushy and extremely knowable salesman on a Rav4, he is your salesperson.Sonya, thank you for your very kind review and loyalty. We are delighted that you have come back to us again and that your experiences with Mike have been so exceptional!
Allie was fantastic all the way through the sale
by Joe pasquali on 07/02/2020Allison Ancowitz is really a pleasure to do business with. no hassles, no haggling just straight and to the point. I appreciate the level of service she committed to. Whether by phone,email or text, we communicated and was able to get us… what we wanted.Joe, thank you for your time and feedback. We are delighted to hear that your shopping experience with Allison was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.
New car lease
by Race 4 Hybrid on 04/12/2020Very friendly and fair experience.Thank you so much for your positive review! We are thrilled that we could provide you with the quality experience that you so much deserve. We thank you for working with us at Lia Toyota, and we congratulate you on your new vehicle- on behalf of the entire team!
Toyota Tacoma
Toyota RAV4
Toyota Camry
Thank you for your years of patronage, and for your very kind words on our dealership team, MJ. We hope you won't hesitate to reach out whenever we may be of service to you again.
by Lia Toyota of Colonie on 05/30/2025