Lia Nissan of Colonie
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Customer Reviews of Lia Nissan of Colonie
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43 sales reviews
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Excellence in Service
by Patrick Mastromarchi on 08/11/2024updated 08/20/2024Lia Nissan of Colonie was spot on from beginning to end. Their attention to detail, professionalism, and willingness to listen to our needs was beyond what we could have imagined. Patrick listened to what we needed and in the end made a… great deal we couldn't refuse! I would HIGHLY recommend this dealership to anyone!!!Extant
by Ammar on 07/25/2024updated 07/31/2024How friendly and helpful to please you and trying their best to make sure they did everything they could to help you get what you come forThanks for letting us know our dealership team did a great job, Ammar! Ensuring the utmost attention to your needs is our top priority. We hope to work with you again some day!
Murano or nothing
by Karen on 05/14/2024Patrick Mastromarchi went above and beyond what normal salesman do. He clearly presented my options with each car I requested to see. I never felt hurried and I left with the car that was suited to my needs. I can’t say enough good things… about Patrick Mqastromarchi or the team that stands behind him.Karen, thanks for taking a moment to give us the highlights of your dealership experience with Patrick! We're delighted he was committed to your complete satisfaction. Congrats on the new vehicle! Best wishes for pleasant travels in your future, from the whole team at Lia Nissan!
Review of experience
by Ken on 03/02/2024Upfront and honest with sales and service. No game playing and willing to work with you.Thank you for your positive review, Ken! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive or Nissan needs. Safe travels until we meet again!
Excellent Customer Sales Service
by Eric on 02/02/2024I've been a customer of Lia Nissan for over 15 years. Both the sales and service department are excellent in terms of customer care, information, and value. I recently worked with Robert to turn in my lease and start a new one. He was very… knowledgeable, friendly, and listened to my car needs. I highly recommend this dealership and working with Robert!Thank you for this absolutely amazing review, Eric! We're thrilled to know how pleased you were with Robert's support. Congrats on the new lease! Best wishes for awesome travels, from the whole team at Lia Nissan!
Best car shopping experience to date
by John Primeau on 11/30/2022Excellent inventory, pricing, and service. Everyone we dealt with was knowledgeable, friendly, professional, and honest. Would definitely recommend them to anyone in the market for a new or used vehicle. Best car shopping experience to… date.Great Sales Rep
by Happy new car owner on 08/24/2020My friend and I neede to each buy a new car. My first at age 65. Anthony Giles was our sales consultant. He was excellent! He took his time with both of us to make sure we each got the car we wanted. He went out of his way to make us… both comfortable with the entire process. When we picked up our cars he made sure we each knew how to use all the features. When I buy another car I will come back to this dealership and ask for Anthony!Excellent sales rep
by Debbie on 09/06/2019updated 09/16/2019We have been dealing with Lia Nissan since 1997. Our sales consultant was Michael DiGioia and he was very patient with us as we were trying to make our decision on our choice vehicle. He gave us his input on the vehicles but never put any… pressure on us. Great job Mike!Debbie, We are so honored by your continued loyalty, and we are overjoyed that Michael could provide you with another excellent vehicle and overall experience! We wish you the safest of travels in your new ride, and we hope that you continue to confide in our dealership with your automotive needs- for many years to come.
Excellent service
by Cody on 09/16/2019John Attanasio was excellent. Was very knowledgeable about vehicles and not pushy at all. Gave us every option for vehicles we were interested in. I would recommend John and Lia Nissan to anyoneCody, we are so happy to hear of your positive experience. We are committed to providing our customers with nothing less than 5-star service. John will be especially happy to hear that you were completely satisfied with his customer service.
Fantastic car leasing experience
by Ahmed812 on 05/02/2019I came into Lia Nissan not knowing what I wanted just that they would buy my car back for more then itâs Kelley blue book value. I was invited to this event and had the pleasure to meet with John Attantanios. He convinced me that… upgrading my vehicle wouldnât take too long and took the time to find the vehicle that I wanted and color that I like. He gave me a tour of the vehicle and a rundown of its features and connected my phone to the car. I never used a remote car starter so he showed me how it works for Nissan Rogue 2019. I was so happy with this lease purchase and had a good time there including lunch and breakfast.Thank you for your time and feedback. We are delighted to hear that we were able to work with you to get exactly what you wanted! Congratulations on being a new Nissan Rogue owner!
Caring and Helpful Staff
by Altima2015 on 03/03/2019Sales Manager, David Bartuch was so helpful and made the process of buying my car so easy! He was relatable and genuinely listened to me and what I needed.Purchased a new Frontier
by Rich on 02/22/2019Mike Heffernan and Pedro Fernandez were terrific...engaging, informative and thoroughly professional. I've been purchasing new cars for over 50 years and this was, hands down, my most enjoyable and productive buying experience!Excellent, professional from start to finish
by nkbrown0428 on 11/14/2018I went to Lia Nissan of Colonie with an objective of just gathering more information for a purchase or lease in December or maybe the early part of next year. I was greeted by Aaron Haynes who took the time to listen to what I was trying… to accomplish before starting his sales pitch. He did not waste my time with any unnecessary details of models of cars or incentives that I was not interested in already. He never pushed me in a direction I was not fully prepared to go in, there was simply âno pressure sellâ. During my first encounter with Aaron he showed me 5 or 6 different models of the two cars that I was interested in. He knew what accessory package I was looking for and answered in each model and answered all my questions directly and without hesitation. When it came time to ârun the numbersâ he took the time to do a side by side comparison of two models I was most interested in. At no time during this encounter did I ever feel like I had lost control of negotiation which is a welcome change to how some dealerships in Albany operate. This was a pleasant surprise because I had grown used to the âhard sellâ tactics of other salespeople at other dealerships. At pickup time Aaron spent well over what seemed like an hour with me going over all of the bells and whistles of my new purchase. I could not have been happier with my entire interaction with all members of the Lia Nissan of Colonie staff, and especially my salesperson, Aaron Haynes. New Altima Owner - Niskayuna, NYGreat service
by Neoffroad on 11/04/2018We worked with Vincent Feliciano who took us for a test drive and pointed out the features of this truck. He worked to get us a fair value on our trade in.Leasing a Nissan
by Lgeraldsen5 on 09/06/2018I just leaned my car and I'm was very pleased with my sales person and the manager Tom Sinkora. The experience could of not been more pleasant. These guys worked to make sure I had exactly what I wanted in a car. Thank you very much t ok… both of themNissan Rogue
by Bkane12054 on 08/30/2018Vincent Feliciano was an awesome salesperson. He answered all of my questions, treated me with respect, ultimate professional.Aaron Haynes
by Maximilian on 07/27/2018Was my sales rep., and did a bang up job from start to finish.He located the car I wanted, and was available on call during the negotiations to answer all questions. His performance was professional and cordial at all times. He meets the… standards that I am accustomed to in my previous dealing with Lia. A very good experience in all respects. Lia is still my favorite dealer because of Aaron Haynes.Nissan 2015 Altima
by Happynissan on 06/23/2018I'm very excited for my new 2015 Altima. Thanks Dennis Sunkis from Lia Kia Colonie. I was looking for a reliable car to help me with my son and cross my fingers, I hope I got one. I do a lot of back and forth driving to various doctor's due… to my childs medical issues, he is a proud cancer survivor at the age of 10 and I needed a relaiable car that would take us to where he has to go safely. I'm happy about the car and my son is happy too. Thank you very much!Mark Mullens and the rest of the sales staff
by brandi_lynn03 on 06/22/2017Everyone was very nice, willing to negotiate, and respectful. They explained everything in detail. We did not leave feeling like we had been taken advantage of by any means. Overall pleasant experience.The place to go
by SteveSmith on 06/04/2017Having already bought a Pathfinder at Lia Nissan of Colonie, I knew they were at the top of the list when I started looking at the new Murano's. Our salesman, John Attanasio, greeted us in the parking lot and we discussed what we were… looking for in the Murano. Soon we were on the road and John was demonstrating all the features like satellite radio and navigation displays. Back at the dealership we hammered out a deal and in a few days we were in our new Murano. John was very helpful through the entire process.Anthony Giles
by Latina16 on 11/30/2016Had a great experience with this sales person, professional and fair. I leased a vehicle.
Nissan Rogue
Nissan Sentra
Nissan Kicks
Nissan Frontier
About our dealership
Thanks so much, Patrick! We're delighted the value of Patrick's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment.
by Lia Nissan Colonie on 08/21/2024