Lia Nissan of Colonie

I went to Lia Nissan of Colonie with an objective of just gathering more information for a purchase or lease in December or maybe the early part of next year. I was greeted by Aaron Haynes who took the time to listen to what I was trying to accomplish before starting his sales pitch. He did not waste my time with any unnecessary details of models of cars or incentives that I was not interested in already. He never pushed me in a direction I was not fully prepared to go in, there was simply ‘no pressure sell’. During my first encounter with Aaron he showed me 5 or 6 different models of the two cars that I was interested in. He knew what accessory package I was looking for and answered in each model and answered all my questions directly and without hesitation. When it came time to ‘run the numbers’ he took the time to do a side by side comparison of two models I was most interested in. At no time during this encounter did I ever feel like I had lost control of negotiation which is a welcome change to how some dealerships in Albany operate. This was a pleasant surprise because I had grown used to the “hard sell” tactics of other salespeople at other dealerships. At pickup time Aaron spent well over what seemed like an hour with me going over all of the bells and whistles of my new purchase. I could not have been happier with my entire interaction with all members of the Lia Nissan of Colonie staff, and especially my salesperson, Aaron Haynes. New Altima Owner - Niskayuna, NY