Lia Nissan of Colonie
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Customer Reviews of Lia Nissan of Colonie
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Lia Nissan Repeat Customer!
by Greg T on 06/30/2025
This is the second Frontier I have purchased from Lia. Jaymarc Flores was very knowledgeable, friendly and great to work with. I highly recommend.
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The following reviews are more than two years old. They are not included in the overall rating.
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2018 Rogue Service
by AlanH on 05/20/2019updated 05/29/2019Recently had my Rogue serviced at Lia Nissan Colonie. The Service Rep. (M. Sankar) was very professional, knowledgeable and courteous. The service included routine maintenance as well as warranty work. I had arrived at Lia at the appointed… time and was taken right in without waiting. The work was completed at the scheduled time. The service experience was actually very pleasant.Fantastic car leasing experience
by Ahmed812 on 05/02/2019I came into Lia Nissan not knowing what I wanted just that they would buy my car back for more then itâs Kelley blue book value. I was invited to this event and had the pleasure to meet with John Attantanios. He convinced me that… upgrading my vehicle wouldnât take too long and took the time to find the vehicle that I wanted and color that I like. He gave me a tour of the vehicle and a rundown of its features and connected my phone to the car. I never used a remote car starter so he showed me how it works for Nissan Rogue 2019. I was so happy with this lease purchase and had a good time there including lunch and breakfast.Thank you for your time and feedback. We are delighted to hear that we were able to work with you to get exactly what you wanted! Congratulations on being a new Nissan Rogue owner!
Thank you Tom Sinkora
by MJFrederick on 05/02/2019Tom, I cannot Thankyou for the service provided to me and my 2017 Nissan Rouge. Christine (Service Advisor) was fantastic from the time she was writing up my order to the time I picked my vehicle up. What an asset tLua Nissan she is.… Christina kept me informed of what was happened the day I brought the car in for service and she called me with a status when she told me she was going to call and the day I was picking up the car, she personally washed and dried the car! She went above and beyond in every way. Mark (Forman), he was very informative and I felt very comfortable with what was explained to me as far as the problem. He told me it would be about 3 weeks for it to be repaired and it was just shy of that. My vehicle was returned to me in the same condition as when I brought it in with, eiththe exception of the "Cargo Covet" which was missing. Kiddos to Mark for a job well done! Tom, I want to THANKYOU for: 1. Stopping to talk to me asking what service(s) I was in for and checking on it. You were showing some genuine care! 2. Inquiring about my previous issue regarding the sunroof and making sure there was a level of satisfaction 3. When identified that the Cargo Covet was missing, you without hesitation said a new one would be ordered. Tom, I also am a Custumer Service Manager and feel very strong about how important it is to try our best to "satisfy" the customer without having a negative effect on the company. You certainly met my expectations and always have. You are a positive leader and role model for your staff. All 3 of these employees mentioned are an asset to Lia Nissan and should be commended for a " job well done"!!Service
by Service on 04/19/2019Great service from people who care about your needs.Oil change
by Natalieindi15 on 04/10/2019Mike at the service desk was nice and helpful, got me started for the oil change and I was completed in a quick and timely manner.Caring and Helpful Staff
by Altima2015 on 03/03/2019Sales Manager, David Bartuch was so helpful and made the process of buying my car so easy! He was relatable and genuinely listened to me and what I needed.Purchased a new Frontier
by Rich on 02/22/2019Mike Heffernan and Pedro Fernandez were terrific...engaging, informative and thoroughly professional. I've been purchasing new cars for over 50 years and this was, hands down, my most enjoyable and productive buying experience!Excellent, professional from start to finish
by nkbrown0428 on 11/14/2018I went to Lia Nissan of Colonie with an objective of just gathering more information for a purchase or lease in December or maybe the early part of next year. I was greeted by Aaron Haynes who took the time to listen to what I was trying… to accomplish before starting his sales pitch. He did not waste my time with any unnecessary details of models of cars or incentives that I was not interested in already. He never pushed me in a direction I was not fully prepared to go in, there was simply âno pressure sellâ. During my first encounter with Aaron he showed me 5 or 6 different models of the two cars that I was interested in. He knew what accessory package I was looking for and answered in each model and answered all my questions directly and without hesitation. When it came time to ârun the numbersâ he took the time to do a side by side comparison of two models I was most interested in. At no time during this encounter did I ever feel like I had lost control of negotiation which is a welcome change to how some dealerships in Albany operate. This was a pleasant surprise because I had grown used to the âhard sellâ tactics of other salespeople at other dealerships. At pickup time Aaron spent well over what seemed like an hour with me going over all of the bells and whistles of my new purchase. I could not have been happier with my entire interaction with all members of the Lia Nissan of Colonie staff, and especially my salesperson, Aaron Haynes. New Altima Owner - Niskayuna, NYCVT FAILURE
by coolpathy13 on 11/08/2018service advisor Mike: he listens and understand what i trying say about CVT issues jugger and binding and whining noise. he took for a ride heard issues. He respects and sees i have extended warranty. nicely manner he made another… apointment ( that day for oil change) and diagnose CVT issues. Made new appointment because have to do extnesive repair and provide me rental (my ext warranty covers).. OH yeah i would buy from Lia Again with extneded warranty plan!Great service
by Neoffroad on 11/04/2018We worked with Vincent Feliciano who took us for a test drive and pointed out the features of this truck. He worked to get us a fair value on our trade in.leaking oil
by Laurence on 09/19/2018Called John Elmendorf, about oil leak. Took me in and repaired problem in less than hour. Was polite, apologetic and did not charge for repair. Treated Great!!!!!Leasing a Nissan
by Lgeraldsen5 on 09/06/2018I just leaned my car and I'm was very pleased with my sales person and the manager Tom Sinkora. The experience could of not been more pleasant. These guys worked to make sure I had exactly what I wanted in a car. Thank you very much t ok… both of themNissan Rogue
by Bkane12054 on 08/30/2018Vincent Feliciano was an awesome salesperson. He answered all of my questions, treated me with respect, ultimate professional.JOHN ELMENDORF
by torresian on 08/02/2018Deserves a5 star rating. Very fast service.Aaron Haynes
by Maximilian on 07/27/2018Was my sales rep., and did a bang up job from start to finish.He located the car I wanted, and was available on call during the negotiations to answer all questions. His performance was professional and cordial at all times. He meets the… standards that I am accustomed to in my previous dealing with Lia. A very good experience in all respects. Lia is still my favorite dealer because of Aaron Haynes.Nissan 2015 Altima
by Happynissan on 06/23/2018I'm very excited for my new 2015 Altima. Thanks Dennis Sunkis from Lia Kia Colonie. I was looking for a reliable car to help me with my son and cross my fingers, I hope I got one. I do a lot of back and forth driving to various doctor's due… to my childs medical issues, he is a proud cancer survivor at the age of 10 and I needed a relaiable car that would take us to where he has to go safely. I'm happy about the car and my son is happy too. Thank you very much!Customer since 2012
by ManfromMA on 06/22/2018Have received better customer service from Lia than from dealerships in my area of western MA. Additional kudos for Carlos Rivera, Service Advisor and his professional service.Mark Mullens and the rest of the sales staff
by brandi_lynn03 on 06/22/2017Everyone was very nice, willing to negotiate, and respectful. They explained everything in detail. We did not leave feeling like we had been taken advantage of by any means. Overall pleasant experience.The place to go
by SteveSmith on 06/04/2017Having already bought a Pathfinder at Lia Nissan of Colonie, I knew they were at the top of the list when I started looking at the new Murano's. Our salesman, John Attanasio, greeted us in the parking lot and we discussed what we were… looking for in the Murano. Soon we were on the road and John was demonstrating all the features like satellite radio and navigation displays. Back at the dealership we hammered out a deal and in a few days we were in our new Murano. John was very helpful through the entire process.Anthony Giles
by Latina16 on 11/30/2016Had a great experience with this sales person, professional and fair. I leased a vehicle.Nissan Rogue
by SueBecker on 03/05/2016I went into Lia Nissan with no expectations of driving home the same night with a brand new vehicle! David Seacord did an amazing job getting the exact vehicle I was looking for and for the monthly payment that I could afford. He was… extremely professional and did not make me feel at all pressured. Even as the dealership was trying to close for the evening, I did not feel rushed to make my final decision. This is definitely a dealership that I will do business with again.
Nissan Rogue
Nissan Sentra
Nissan Kicks
Nissan Murano
About our dealership
Greg, we're delighted the Lia Nissan team continues to make you feel well cared for, including Jaymarc this time. Congratulations on your new Frontier! If you should have any further questions or needs, please don't hesitate to reach out.
by Lia Nissan Colonie on 07/01/2025