Lia Nissan of Colonie
Customer Reviews of Lia Nissan of Colonie
Review type:
Excellence in Service
Review of experience
by Ken on 03/02/2024Upfront and honest with sales and service. No game playing and willing to work with you.Thank you for your positive review, Ken! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive or Nissan needs. Safe travels until we meet again!
On time
by John Licciardo on 02/21/2024Once again, Brian Casey was right. My service was completed on time.John, thank you for telling us why you like working with Bryan! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment.
Excellent Customer Sales Service
by Eric on 02/02/2024I've been a customer of Lia Nissan for over 15 years. Both the sales and service department are excellent in terms of customer care, information, and value. I recently worked with Robert to turn in my lease and start a new one. He was very… knowledgeable, friendly, and listened to my car needs. I highly recommend this dealership and working with Robert!Thank you for this absolutely amazing review, Eric! We're thrilled to know how pleased you were with Robert's support. Congrats on the new lease! Best wishes for awesome travels, from the whole team at Lia Nissan!
Great Service
by Sonny on 01/31/2024Dustin Rose provided me top notch service when I needed a fix on my truck that was under warranty. He was professional and helpful. There was nothing he could have done any better.Hi, Sonny! We're glad Dustin did everything he could to make sure your truck was well taken care of. Please come see us again for more amazing service whenever there's a need. We look forward to it!
Brian Casey
by Nicholas James on 01/26/2024Quick and fast service and honestyThanks for letting us know our service team did a great job, Brian! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit.
Great service
by Lalita on 01/16/2024Worked with Ryan to get my car taken care of in a timely manner. He was supportive and was able to keep me updated in a timely manner!Lalita, thanks for taking the time to review your service experience! We're happy Ryan handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Lia Nissan for all your automotive needs!
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by Tanaisha on 01/06/2024It Was A Great & Fast Experience !Thank you for your positive review, Tanaisha! We sincerely appreciate your assessment of our service team, and we hope that you'll think of us the next time you have any automotive or Nissan needs.
Great service
by Mercedes A on 12/30/2023Took my parents car in for an oil change and Dustin Rose was wonderful! Friendly and knowledgeable, great experience overall.Thank you for sharing your positive experience with us! We are glad that Dustin took great care of you and your parents' vehicle. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Des
by DeS on 12/27/2023Dustin Rowe very professional and knowledgeableThank you for your trust in our service team! We're happy Dustin provided you with a thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!
Car repair
by Patrick on 12/07/2023Thank you for a good, fast service. Staff is also very welcomingPatrick, Thank you so much for leaving us this stunning review! We are glad to hear that our team took great care of you and could get your automotive needs taken care of quickly and efficiently. We are happy to know that they were very welcoming. Please do not hesitate to let us know how we may be of further service to you.
Great service
by Amy C on 12/01/2023Bryan helped me out with my issues in such a professional and courteous manner, thank you for making it such an easy going experience. I am so happy I come to this location everyone is always attentive, and kind.Amy, Thank you so much for leaving Bryan this positive review! We are glad to hear that Bryan took great care of you and your automotive needs. We are happy to know that he was professional, courteous, attentive and kind. We hope to see you again when the time comes for your next service.
Best car shopping experience to date
by John Primeau on 11/30/2022Excellent inventory, pricing, and service. Everyone we dealt with was knowledgeable, friendly, professional, and honest. Would definitely recommend them to anyone in the market for a new or used vehicle. Best car shopping experience to… date.Great Sales Rep
by Happy new car owner on 08/24/2020My friend and I neede to each buy a new car. My first at age 65. Anthony Giles was our sales consultant. He was excellent! He took his time with both of us to make sure we each got the car we wanted. He went out of his way to make us… both comfortable with the entire process. When we picked up our cars he made sure we each knew how to use all the features. When I buy another car I will come back to this dealership and ask for Anthony!Great service
by Great servcie on 09/13/2019updated 09/20/2019Hit a pot hole and destroyed my tire. Lia honored my roadside warranty and replaced my tire for free. Fast and friendly.Thank you for confiding in our dealership with your automotive needs! We are so pleased that we could get your vehicular issue resolved efficiently! Please drive safely, and don't hesitate to let us know if there is anything more that we may help you with in the future.
Excellent sales rep
by Debbie on 09/06/2019updated 09/16/2019We have been dealing with Lia Nissan since 1997. Our sales consultant was Michael DiGioia and he was very patient with us as we were trying to make our decision on our choice vehicle. He gave us his input on the vehicles but never put any… pressure on us. Great job Mike!Debbie, We are so honored by your continued loyalty, and we are overjoyed that Michael could provide you with another excellent vehicle and overall experience! We wish you the safest of travels in your new ride, and we hope that you continue to confide in our dealership with your automotive needs- for many years to come.
Excellent service
by Cody on 09/16/2019John Attanasio was excellent. Was very knowledgeable about vehicles and not pushy at all. Gave us every option for vehicles we were interested in. I would recommend John and Lia Nissan to anyoneCody, we are so happy to hear of your positive experience. We are committed to providing our customers with nothing less than 5-star service. John will be especially happy to hear that you were completely satisfied with his customer service.
Lia Nissan of Colonie Service Review
by J Seacord on 09/15/2019Curtis Leach was the service advisor. Courteous and the service team kept me updated on progress of the service performed. Tasks completed included regular systems checks, oil change, and brake fluid flush.Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Thanks again!
Simoniz review
by Simoniz on 05/23/2019updated 05/30/2019Excellent top glass coat was installed. It was rubbed in using a small sponge in the interior and exterior. Everything glides right off the vehicle and nothing sticks. Really good work, less trips to the car wash I’m loving it.2018 Rogue Service
by AlanH on 05/20/2019updated 05/29/2019Recently had my Rogue serviced at Lia Nissan Colonie. The Service Rep. (M. Sankar) was very professional, knowledgeable and courteous. The service included routine maintenance as well as warranty work. I had arrived at Lia at the appointed… time and was taken right in without waiting. The work was completed at the scheduled time. The service experience was actually very pleasant.Fantastic car leasing experience
by Ahmed812 on 05/02/2019I came into Lia Nissan not knowing what I wanted just that they would buy my car back for more then itâs Kelley blue book value. I was invited to this event and had the pleasure to meet with John Attantanios. He convinced me that… upgrading my vehicle wouldnât take too long and took the time to find the vehicle that I wanted and color that I like. He gave me a tour of the vehicle and a rundown of its features and connected my phone to the car. I never used a remote car starter so he showed me how it works for Nissan Rogue 2019. I was so happy with this lease purchase and had a good time there including lunch and breakfast.Thank you for your time and feedback. We are delighted to hear that we were able to work with you to get exactly what you wanted! Congratulations on being a new Nissan Rogue owner!
Thank you Tom Sinkora
by MJFrederick on 05/02/2019Tom, I cannot Thankyou for the service provided to me and my 2017 Nissan Rouge. Christine (Service Advisor) was fantastic from the time she was writing up my order to the time I picked my vehicle up. What an asset tLua Nissan she is.… Christina kept me informed of what was happened the day I brought the car in for service and she called me with a status when she told me she was going to call and the day I was picking up the car, she personally washed and dried the car! She went above and beyond in every way. Mark (Forman), he was very informative and I felt very comfortable with what was explained to me as far as the problem. He told me it would be about 3 weeks for it to be repaired and it was just shy of that. My vehicle was returned to me in the same condition as when I brought it in with, eiththe exception of the "Cargo Covet" which was missing. Kiddos to Mark for a job well done! Tom, I want to THANKYOU for: 1. Stopping to talk to me asking what service(s) I was in for and checking on it. You were showing some genuine care! 2. Inquiring about my previous issue regarding the sunroof and making sure there was a level of satisfaction 3. When identified that the Cargo Covet was missing, you without hesitation said a new one would be ordered. Tom, I also am a Custumer Service Manager and feel very strong about how important it is to try our best to "satisfy" the customer without having a negative effect on the company. You certainly met my expectations and always have. You are a positive leader and role model for your staff. All 3 of these employees mentioned are an asset to Lia Nissan and should be commended for a " job well done"!!
Nissan Rogue
Nissan Sentra
Nissan Kicks
Thanks so much, Patrick! We're delighted the value of Patrick's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment.
by Lia Nissan Colonie on 08/21/2024