Stevens 112 Ford
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Customer Reviews of Stevens 112 Ford
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Price Baiting
by PT75 on 10/24/2020I saw this car on Edmunds and called the dealership to find out more info on the car. They didn't want to answer my questions on the car, they just wanted to make an appointment to see the car, which I did make. I called back and talked to… someone else who was able to answer a couple of questions but not all of my questions. I went to the dealers website and saw that the car was priced $5k higher on their website. I called back again and asked about the price difference. They knew nothing about the Edmunds price. They said the car's price was the higher price. I asked to talk to a manager. I was then told that the car was sold. I wouldn't trust this place. Go somewhere else.Great experience!!!!!
by klevatino on 08/24/2016updated 08/29/2016I have been through the "rat race" of buying a car at least 5 times. I absolutely hate the whole process because I feel like I'm playing "Let's make a deal". This however was much different. I was referred to Thomas Maltabano by a friend… and was extremely happy with him and his pricing. I purchased the Ford Fusion and couldn't be happier. There were no HOOPS to jump through with him on the pricing or with financing on getting an extended warranty. I feel like in the past the salesman would give you one price but then you get to financing and for some reason numbers changed from one office to another. THIS was NOT the case at Stevens Ford and I was in and out of financing in less than 10 minutes. I will absolutely be back to Thomas when I get my Ford F150. Thank you Stevens Ford for an excellent experience.Best Dealership Around!
by anjrivera on 07/05/2016Awesome all around! Carl is a fantastic, honest salesman, who really takes the time to make sure we are happy with the vehicle and deal presented. Dennis was also awesome in the Finance Dept., making the transition from old to new… extremely easy.The Most Stress Free Car Purchase I Have Ever Had.
by 2016explorer24 on 04/27/2016updated 05/09/2016From start to finish, no stress .. no mess. From my solo first visit to the 3 other visits with my wife there was never any sales rep breathing down our necks. We were allowed to look at all Stevens stock and make the right decision for us… regarding the 2016 Ford Explorer. And the use of GrooveCar the purchase couldn't have gone any smoother. This is my 4th new car purchase and by far the easiest.Keith @Steven Ford was awesome!
by Mkillorin on 08/24/2015updated 10/27/2015Great experience! Helpful and knowledgable staff. I was very satisfied with my purchase.Love this Car
by Meam56 on 08/17/2015updated 10/22/2015I leased a 2016 Ford Fusion from Stevens Ford on 7/18/15. I needed a vehicle right away and I am so pleased to find this really neat car. I love the smooth ride and the accessory items in this car. We were able to download my I phone.… The salesman, Lee, gave us a tutorial for the gadgets which were all new to me. It took only a short time before I drove this car home. Thank u LewGreat Experience Overall
by vdwalther on 08/12/2015updated 10/21/2015I purchased my 2015 Escape SE a few weeks ago. The salesman Keith was very helpful. My family has dealt with him in the past. The only thing my Escape didn't have (that I really wanted) in it when I test drove was the auto-start. Keith… made sure to get it into service prior to pickup and factor the cost into my payments. He was very helpful and easy to communicate with through the whole process. He even helped install my daughter's car seat. I had a great experience at Steven's Ford and would totally recommend them to others!STOLE MY $2000 CASH BACK REBATE FROM MANUFACTURER!!!
by Lesson_Learned on 09/30/2015Please do yourself a favor and stay away from this particular Ford dealership. After happily agreeing on a price my husband and I were so excited that we never read the volumes of fine print as we were rushed through the paperwork. It… wasn't until much later when we looked over something that just didn't look right, and upon further inspection we saw that they did NOT apply the manufacturer's rebate to the "sale" price!!! It was too late at that time, as we had signed the contract and were stuck due to our blind trust in the misleading and cheating team at Stevens 112 Ford. YES, we did indeed make an error by not bringing along an interpreter, a microscope, a magnifying glass and an attorney to read the paperwork prior to signing everything, HOWEVER, it was the responsibility and duty as honorable salespersons and Ford representatives to have honestly explained each and every line of the contract, and to have not stolen the $2,000 cash rebate that belonged to us, and not kept the money for themselves. They made a huge profit by screwing us over, and I'm sickened by it. There's nothing that we can do about it, but hopefully this review will stop at least one sale. Best of luck to you, and please purchase anywhere else. And read the fine print!! (oh, Dave was the Manager and Keith was the salesperson at the time, September 2014). They also sold us the car at full MSRP (even though they lied about that as well) in addition to keeping the rebate, so we really got suckered! I found Edmunds.com too late, but now I'm prepared for my next purchase.Easy experience
by Gracin90 on 09/25/2015Leased a 2016 Fusion and I love it. Very easy experience with JP.Deceptive and Abusive Salesman
by rhughes2 on 09/02/2015Stay Away from these [non-permissible content removed] they make you an offer then when it comes time for the paperwork its over $1100 higher than what was offered. Not sure when yelling at customers became an approved sales technique but… that's exactly what Tom Montalbano did. Don't waste your time.Stevens 112 Ford
by sfdbear426 on 08/18/2015The salesman, (Carl DeMasi Jr), was knowledgable and very accommodating to me during the sale. The finance personnel were equally capable. In all I found my purchase experience with Stevens 112 Ford thus far to be outstanding! Thank you!Great service, excellent dealership!
by Sincere30 on 08/18/2015Can't say enough great things about how hard the staff worked to make a dream into reality. Some salesman bull crap you but you can expect nothing but the truth from them. From poor credit to great credit, the financial officer works magic… to get you the car you want. That's special in itself. I've dealt with and have been in many dealerships before but none compare to the way I was treated and taken care of from Stevens 112 Ford. If your in the market for a car, I strongly recommend you go here first! You won't have to go anywhere else. Can't thank this staff enough.I'm on the Edge
by paulie0929 on 08/16/2015I leased a 2015 AWD Titanium Ford Edge. I believe I have leased at least 10 cars or close to it from Stevens Ford in the past 4 or 5 years. I think that says it all about the service the staff and Ford. It's okay that I get treated like… someone that buys or leases a car every 4 to 6 years at least I know everybody gets treated the same. You have got to be kidding me, RIGHT?found my dream car
by bucketlist7839 on 08/12/2015Staff very helpful Everyone polite , Bought a 2010 Candy apple red Mustang convertible GT. Now have 5 grandchildren 1 grandson 3 children and a great wife. Now life is complete with my Mustang convertible .stevens ford great place in my book
by mifd230 on 08/12/2015this is the 4th car i bought from stevens ford and all from keith s he is a great salesmen he finds what you need and helps you get into itGreat service
by Wendy172 on 07/07/2015My husband and I decided to get a new car, we saw the special offerfrom Ford and decided to stop by an took a look at the car we want. Cody, the consultant at Steven Ford came to greet us and showed us all the cars in the showroom, gave us… all the details and compared each car one by one with patience. He even suggested us what plan would be perfect for our budget,which we agreed. We picked the Ford fusion in deep impact blue and decided to lease it for now. I've used this car since last week and I love it. Cody surely is an asset at Ford. My husband might go back to see him again 'cause he has his eye on one of the truck there.Rick Eiseman-2015 Ford Explorer XLT
by reiseman on 06/30/2015Cody did an excellent job, great people skills,very honest, with cars sales honesty is a big factor, to many "mis-truths" with other car dealerships. I was very happy with Cody and the way he presented himself.CMax Purchase
by tjmcgarry on 06/04/2015updated 06/17/2015I really enjoy driving my CMax, the car rides and operates great. Cody was excellent to work with an went the extra mile to make the purchase of the car easy. Thanks Tim McGarryVery Pleased!
by Tattoosteve on 06/09/2015My family and I came into Stevens 112 Ford to see if we would all fit into the new Explorer XLT at 7pm. Well to our surprise we were immediately greeted by JP who engaged all of us and treated us like family. It was an absolute pleasure to… work with him. We gave him our budget and he said he would do his best to make that work for us. Once he got Paul Guerrera involved we knew we were in the right place. With several upgrades and modifications Paul easily made the deal work for our family. I really felt as though Paul had our best interest in mind and he did. Paul promised us that we can pick up our vehicle the very next day by 1pm with the DVD system & remote start installed and I got a call from him about 12:30pm that the Explorer was ready for pick up! That's when we were introduced to Cody who delivered the car for us. He took his time and was very patient with us as we asked a million questions he was able to easliy answer them all. We were very impressed with all of the sales reps knowledge of the vehicle and it many features. We had a very pleasant experience and feel like we were treat like white glove service. This was our first Ford and it certainly won't be our last at Stevens 112 Ford. Professional, Honest and Sincere would be three words of how we felt about our service at Stevens 112 Ford! Thank You, the ShankmansFriendly sales rep, clean show room no pressure approach
by papaae39 on 05/20/2015The folks at Stevens were polite and happy to have us as a customer. I didn't feel pressured to purchase my vehicle the first time I walked in the door. I was able to test drive the vehicle i wound up buying after multiple visits and… negotiations. Everybody made this experience friendly and I was pleased to say everything that I discussed or negotiated or discussed was the same from start to closing of the sale. Ask for Jenny Scheele. You will be pleased you do.Excellent Experience
by ChristineP6897 on 05/13/2015From beginning to end was a very pleasant experience. Traded in one Ford for another. Jenny went over the vehicle in a thorough manner and Lisa in finance made the process a breeze
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