Lia Honda Brewster NY
Customer Reviews of Lia Honda Brewster NY
Review type:
Chris Larson and Lia Honda - Awesome
Great Service
by IrishEl on 05/05/2022My AC stopped working. I dreaded the cost of servicing the unit. Much to my surprise, service manager Jon Ayala said it was covered under a recall. The work was completed in short order. The waiting area is clean with coffee and pastry!Thank you so much for your positive review! We are so glad that Jon could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Love my CRV
by Linda K on 05/04/2022I went to Lia Honda’s service department a couple of weeks ago and was met there by service advisor Phil Giordano who was very knowledgeable and friendly, which is very refreshing these days . I only needed an oil change that day but was… very pleased overall. I asked some specific questions about the car and he gave me very honest answers about everything. Phil Giordano is a definite asset to Lia Honda and I hope he has a long career with them.Linda, Thank you so much for your positive review! We are happy to hear that Phil took great care of you! He definitely is an asset to our team, and he will be honored to hear of your very kind words! We hope that you continue to choose us for all of your future automotive needs!
Excellent service
by Patty Cochran on 05/03/2022Kevin Feldman was very knowledgeable and was very helpful with the work my car was going to need. He has a wonderful personality and Lia Honda is lucky to have a person like him working there!Patty, Thank you so much for your positive review! Kevin was honored to hear of your kind words and to know that you deeply valued his service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
125 K feels like new. Our 2014 Honda Accord
by Myron on 05/02/2022We purchased our Honda and have had all service done at Lia. Jon Ayala has been my service advisor. He knows more about cars, my Accord in particular, than anyone I know. Jon has told me what to do, when, throughout. I'm grateful to him and… the Lia team!Thank you for your 5-star rating! We are so glad that Jon consistently provides you with top-notch service! It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know how we may be of further service to you in the future!
Been going for years
by Annarose on 04/30/2022Jon Ayala has been great from the first day I met him (years ago). Always honest - I value his opinion on what needs to get fixed on my Pilot. He has never steered me wrong.Annarose, Thank you for taking the time to leave Jon this positive review! We are honored by your continued business, and we are so glad that he consistently takes great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!
Service with a smile
by Peter Burns on 04/28/2022Brewster Honda got me in and out for my service appointment quickly and Kira Bueti is great to work with.Peter, Thank you so much for your wonderful review! We are so glad that Kira could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!
Caring and knowledgeable service advisor
by Steve B on 04/28/2022Service advisor, Kira Bueti, took the time to explain each item and price for the 30,000 mile service on my Honda Civic and saved me $150 on the total cost. She really cared about saving me some money!Steve, Thank you for your positive review! We are so glad that Kira took great care of you throughout your visit. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Great service.
by Debbie on 04/27/2022Phil Giordano was very pleasant professional.Debbie, Thank you for leaving Phil this 5-star rating! We are so glad that he took great care of you throughout your visit! If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call!
Service with a smile!
by Jazmin on 04/22/2022What I love the most is that They honor their appointments. Judy Deems was there to help me with any questions. There will be a wait but the waiting room is clean and comfortable.Jazmin, Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are pleased that Judy provided you with nothing less. It is our pleasure to serve you. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!
5 star Service that matters
by Paul Ramdat on 04/16/2022Kira Bueti and the rest of the service sraff ar Lia are top notch. They are all courteous and very prifessional. They give every customer their full attention and make you feel extremly comfortable. They are knowledgeable when it co.es to… Honda service and make every visit an absolute pleasure. There is no place else for me bit Lia.Paul, Thank you so much for your wonderful review! We are delighted that Kira and the team consistently provide you with the quality serve that you deserve! It is an honor to have your confidence and loyalty. We look forward to continue providing you and your vehicle with our best care in the years to come!
Great service
by Jimmy on 04/15/2022Never have to wait long for service and while my car I am always keep informed on the end time by the customer service representativeJimmy, Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are pleased that our team provided you with nothing less. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!
Service
by Kevin Johnson on 04/14/2022Service was excellent and extremely competent Thank you Kira BuetiKevin, Thank you for your 5-star rating! We are so glad that Kira provided you with top-notch service. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Kudos to Kira and Lia Honda
by Ed on 04/13/2022I am extremely thankful and appreciative of the great customer service Lia Honda always provides when bringing in my car for service. Special thanks and gratitude to Kira Bueti who is professional, thoughtful and efficient in doing her job… and keeping me posted on my car needs. My 2002 CRV is getting old but I love it! Kira keeps me posted on the cars needs and the followups are greatly appreciated.Ed, Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are pleased that Kira's efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Safe travels!
Kenny J
by Kenny J on 04/03/2022.I recently took my car for an oil change at Brewster Honda. The service rep was Kira Bueti. She was as always courteous and kept me informed of problems. It turned out that the car needed a element filter. It was replaced. It is… always a pleasure doing business at Brewster Honda.Kenny, Thank you for your 5-star rating! We are delighted that Kira could get your automotive needs efficiently taken care of! It is our pleasure to serve you. We wish you the safest of travels- on behalf of the entire team!
Great Service
by Dee on 04/03/2022Jon Ayala was very professional. I will request him on my next service.Dee, Thank you for leaving Jon this positive review! He will be honored to know how confident you are in his efforts. We look forward to continue providing you and your vehicle with our best care in your visits to come!
5 STAR
by Elaine on 04/03/2022Jon Ayala always goes beyond. He answered all my questions and explained all the necessary services. He was patient, helpful and pleasant.Elaine, Thank you for leaving Jon this 5-star rating! We are so glad that he consistently takes great care of you throughout your visits. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!
Great service!
by Michelle P on 04/01/2022Jon Ayala was very helpful in identifying the services that my HRV needed and helping me come up with a schedule of what to take care of first. Kept everything within budget and listened to my concerns. Appreciated his knowledge and… assistance.Michelle, We are so glad that Jon took great care of you and your vehicle throughout your visit. It is our pleasure to assist you in any way possible. Thank you so much for your positive review! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Emergency
by Gabby S on 03/28/2022I went to start my car and the battery was dead. I called LIA Honda and luckily Judy Deems answered my call. She said bring the car in ASAP and it will be fixed. Sure enough it was repaired that day. Judy had my back!Gabby, Thank you for your 5-star rating! We are so glad that Judy could get your automotive needs swiftly resolved. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
2 hours at lia
by Madeline on 03/28/2022I have been assigned Kira bueti on many visits. She is very professional. Explains what needs to be done and repairs done in timely mannerMadeline, Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are pleased that Kira consistently provides you with nothing less. We hope to see you again the next time your vehicle is ready for service. Safe travels!
Excellent service, as usual!
by Satisfied Customer on 03/23/2022No surprises when visiting Lia Honda in Brewster for routine maintenance. I was pleasantly greeted by Kevin Feldman, who walked me through the day’s process. He carefully explained what would be done and how long it would take. The place is… spotless and the people couldn’t be nicer. My car was ready when promised.Thank you so much for your wonderful review! Providing thorough and efficient service is so important to us, and we are pleased that Kevin's efforts met your satisfaction! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!
Good service
by Chris R on 03/12/2022Mr. Giordano was very friendly, helpful and knowledgeable. I never felt pressured or talked to at a lower level because i’m a woman.Chris, Thank you for leaving Phil this 5-star review! We are so glad that he took great care of you throughout your visit. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he and the team may help you with!
We could not have asked for a more thoughtful review of Chris and the Lia Honda team. It's obvious he made sure you were well taken care of. Congrats on your new Pilot! May your satisfaction grow over many happy travels!
by Lia Honda Brewster NY on 05/28/2025