Lia Honda Brewster NY
Customer Reviews of Lia Honda Brewster NY
Review type:
Great experience at Lia Honda!
Service time again.
by Pete on 02/10/2023Very easy to make an appointment and they got me in and out in a reasonable amount of time for what work was being performed on my car.Pete, thank you for booking an appointment with our service team and telling us about it. We're pleased your service was performed in a timely manner to safely return you to the road. Please come back and see us again some day!
Great Service as Always.
by Theresa M on 02/09/2023Worked with Judy Deems, who is always so nice, helpful, and knowledgeable. Went in for an inspection and had to get extra repairs done. The waiting area is nice and clean. The loaner car was convenient.Hi, Theresa! Thank you for sharing positive feedback about your service visit with Judy. Nothing means more to us than knowing how satisfied you were with every aspect of the experience, so we're pleased Judy was so helpful to you. We hope to make your next appointment just as superb.
Value Adjustment work
by John on 02/06/2023Kevin Feldman has helped us immensely with prioritizing maintenance work over the last year on our car. The latest was to schedule a valve adjustment, which required leaving the car with the dealership for part of the day. He kept us… informed, was on point with the price and we are very satisfied.That's great, John! Thanks for letting us know how much you have appreciated Kevin's guidance and support with your vehicle's maintenance needs. It's always good to have someone you can rely on to make sure you're doing the right thing, at the right time. We're glad Kevin has been that person for you! We'll see you at your next visit!
Excellent and knowledgeable
by Anthony Santiago on 02/06/2023Jon Ayala was the consummate professional upon arriving at the service shop. He was insightful and knowledgeable about the process and the service that was provided.Anthony, thanks so much for sharing your 5-star review of Jon! We're glad Jon took such excellent care of you and your vehicle on this visit. We hope to see you again whenever we can assist you with your automotive needs. Safe travels, until then!
Thank you!
by Amy on 01/30/2023Kevin Feldman was knowledgeable about my service issues and gave me status the entire time. He was always very courteous too.Thank you, Amy! We're delighted to know of your complete satisfaction with the communicative service Kevin provided for you. We look forward to making your next appointment just as exceptional. See you then!
Awesome Attention to Details
by Manny Martinez on 01/26/2023The staff at the Lia Brewster Service Center is always looking to help you out with your needs and concerns. They go out of their way to assist you with getting the best service at the best price. I guess that’s why I am a regular!Manny, thanks so much for your 5-star review of our service team! We truly appreciate your patronage and hope to always be your #1 choice in service for your vehicles. Pleasant journeys until we meet again!
Dan
by Dan on 01/19/2023Nothing but great staff and great mechanic work and JUDY DEEMS is a awesome service consultantThank you for your awesome review, Dan! We're happy Judy provided you with all the support and communication you needed to make this visit a valuable one. Thank you for always choosing Lia Honda!
Honda
by Judy Deems on 01/11/2023Nothing but great staff and great mechanic workJudy, thank you for taking the time to share positive feedback with us! Your complete satisfaction means everything to us and encourages the whole team to keep up the great work. We hope to continue to be your #1 choice for automotive service for years to come!
John Ayala is Great!!
by Sara B on 01/09/2023John is always attentive and knows what's best for my car. Even when service isn't required, he will be upfront. He is very knowledgeable and great at costumer service. I have been going with him since I acquired my car and will continue to… go.Thanks so much, Sara! We're glad Jon continues to be a dependable source of automotive insight and transparent communication for you. Please don't hesitate to call when Jon and the Lia Honda team may assist you again with anything. It is always our pleasure!
CRV Checkup
by Chris B on 01/04/2023Ms. Judy Deems was my service manager and provided fast and efficient service.Hey, Chris! Thank you for sharing positive feedback on your CR-V's service visit with Judy. We're so happy everything was taken care of in a timely manner. We look forward to making your next appointment with Judy just as convenient. Best wishes on your upcoming travels until then!
Cold weather woes
by Frank F on 01/04/2023Fast appts .. Kevin Feldman explained what caused problems which were quickly repaired .. Kevin even ran car thru car wash.Frank, thanks so much for the 5-star review of Kevin! We're glad the diagnosis was quick and repairs were completed in a timely manner to safely return you to the road in good time. Kevin will certainly appreciate your kind words. Thank you for choosing Lia Honda!
Dependable
by Richard Cesareo on 12/22/2022Kevin was excellent. I was very happy with the service, clear explanations, responsive, professional and timely.Thank you, Richard! We're pleased to know of your complete satisfaction with the fantastic service visit Kevin provided for you. As your service advisor, Kevin's priority is to empower you to make well-informed decisions for your vehicle's care, so we're glad that's exactly what he did. Thanks so much for choosing Lia Honda!
Trust
by Paul Eskridge on 12/09/2022When I leave my car to be serviced, anywhere, I need to feel the trust that they cover all aspects of thoughtful protection of the vehicle and maintaining the assemblies of the vehicle. With Judy Deems, I was constantly sought out to… confirm processes and to answer my needs. I left the service knowing that my needs were professionally handled in the highest regard. Thank you for the continued good service I have come to expect.Paul, thanks so much for sharing your feedback with us to let us know all the great things Judy and the service team have done to earn the honor of your trust. Your safety and satisfaction are our top priorities. We're happy the Lia Honda team continues to provide consistent, dependable service to you and we hope to do so for years to come!
great experience
by sophiabx on 12/01/2022As soon as I pulled in Jon Ayala came over and greeted me. I was serviced and out in no time. One thing I must say about this Honda dealership and car service is that the experience is always lovely. Its very welcoming and run efficiently.… thank you HondaWow, what a fantastic endorsement of Jon and of Lia Honda! We will certainly do our best to keep every service visit convenient and pleasant for you, Sophia. Thanks for sharing your thoughtful review of Jon. We wish you pleasant journeys until next time!
Amazing Service & Service Advisor (Jon)
by Marie on 11/30/2022I have been buying my cars at Brewster Honda for years, and the service department has stepped it up year after year. Jon Ayala in particular is incredible to work with. He goes through every detail, offers suggestions and his follow-up is… like no other. Thank you so much for your continued service!Thank you so much for your continued business, Marie! We are delighted to hear that Jon's service style exceeds your expectations. We're always looking for ways to improve, so thank you for noticing the little changes we make to better serve you. Until we see you again, drive safe and take care!
Excellent service
by Irish El on 11/28/2022Jon Ayala was a great help, answering my questions very patiently and prioritizing te maintenance work within my budget.Providing our guests with service that is convenient and accommodating is super important to us. We're so happy Jon made sure you were well taken care of. We look forward to making your next visit as supportive and thorough as this one!
Service with a refund
by John Doe on 11/24/2022It was a pleasure meeting Judy Deems at Lia Honda in Brewster and having her assist me with my recent service visit. Judy took her time to explain to me what services my vehicle needed and when the work was done she met with me again to… review everything. Furthermore after I left Judy continued to review my account and noticed that I was eligible for another discount off the price I paid so she called me and refunded me some of the money I paid. I will be returning to Lia Honda in Brewster and hope that Judy can be there to assist me again.That's fantastic, John! Thank you for letting us know how Judy went above and beyond to really make this a superb service visit. We hope to make your next appointment just as valuable. Thank you so much for choosing Lia Honda!
LHB the best service center
by Happy Honda owner on 11/23/2022Kira Bueti’s standard of service is incredible. She is knowledgeable, thorough and she makes sure you have the best quality service for my HRV.Thanks so much for bringing your HR-V in for service at Lia Honda! We're delighted to hear that Kira provided you with a pleasant and thorough visit. Please don't hesitate to call if Kira and the team may ever assist you again. Until next time, drive safe and take care!
Bella
by Isabelle juback on 11/18/2022I went to Brewster Honda to have a oil change on my CRV. Kevin Feldman was the service advisor. He was very efficient and I was in and out in no time. He was very courteous also.Thanks a lot, Isabelle! We sincerely appreciate your business and your wonderful feedback on Kevin. We're glad Kevin took great care to get you and your vehicle safely back on the road in a timely fashion after a pleasant service visit. Let us know if we may ever be of service to you again. It would be our pleasure!
Great group of people at Brewster Honda service dept.
Trust Your Car Salesperson
by Kathy D on 11/15/2022updated 11/21/2022This was my 3 rd lease at Lia with the same salesperson Barry Weiss As a senior, woman, we often do not trust every salesperson we meet. Barry made me feel confident in my decisions. He gave me the tools to trust himHi, Kathy! Thank you for sharing positive feedback about Barry. We're delighted to know how helpful Barry has been through your three leases with Lia Honda and we're certain Barry is honored to have earned your confidence. We hope you enjoy your new lease and wish you the safest of travels until we meet again!
Excellent service
by Stephanie on 11/12/2022It can be stressful taking your car to the dealer but Kira Bueti has helped me several times and she always goes above and beyond to make sure I am taken care of in the end. She’s extremely friendly and personable definitely makes me want… to continue using Lia Honda Brewster.Thank you for letting us know how welcoming and reassuring Kira has been for you on your service visits with us at Lia Honda. We sincerely appreciate your continued business and your lovely feedback. We look forward to making your next appointment just as pleasant!
Peggy, thank you for your positive review and recommendation! We are honored that you took the time to visit us, and we are so glad that Irene, Jorge, and Todd took exceptional care of you and your husband and made your experience with us an all-around success. On behalf of the entire team- we warmly congratulate you on your new Honda! If there is ever anything more that we may help you with, please do not hesitate to give us a call.
by Lia Honda Brewster on 07/14/2025