Lia Honda Brewster NY
Customer Reviews of Lia Honda Brewster NY
Review type:
Chris Larson and Lia Honda - Awesome
Nick Pogact
by Laura Roscia on 01/23/2022Since I purchased my Honda I have been bringing it to Lia for service. Everyone there is friendly. Nick Pogact the service advisor is always very polite and helpful. He always takes the time to explain to me the work that is needed. He… always gets me out in a timely manner.Laura, Providing quality and efficient service is so important to us, and we are so glad that Nick's efforts consistently meet your satisfaction. It is our pleasure to assist you in any way possible. Thank you so much for your positive review! We hope to see you again the next time your vehicle is ready for service!
Service Department a true pleasure
by Paul Ramdat on 01/20/2022From the moment you arrive until the moment you leave everyone at Lia is treated With a courteous professionalism that can be compared to no other. John Ayala and the rest of the team at the dealership are top notch, and if their boss is… reading this then I think it's time to consider giving everyone a raise for the excellent work they continue to do.Paul, Thank you so much for your wonderful review! Providing top-notch service is so important to us, and we are thrilled that John's and the teams efforts could meet your satisfaction! It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!
Five Stars
by Frank Sal on 01/19/2022Kevin was very helpful and saw that the technicians thoroughly inspected my vehicle which provided necessary feedback. Only charged me for the work I originally went in for. Thumbs up !Frank, Thank you for your 5-sar review! We are so glad that Kevin and the team took great care of you throughout your visit. It is our pleasure to serve you, and we hope to see you again the next time your vehicle is ready for service! Safe travels!
John Ayala is the best!
by Bonnie Lee on 01/10/2022John Ayala at Lia Honda Service is always very helpful and knowledgeable. He solves whatever the problem may be and explains everything before any work is done. The service department is the best! Thank you, John Bonnie leeBonnie, Thank you so much for your amazing review! We are so glad that John consistently provides you with the quality service that you so much deserve! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Awesome friendly timely service
by Jon Ayala on 01/05/2022Professional timely and friendlyThank you for your 5-star rating! Providing quality and efficient service is so important to us, and we are so glad that our efforts could meet your satisfaction! If there is ever anything more that we may help you with, please do not hesitate to give us a call!
Still the Best
by YukonErn on 01/05/2022Topnotch service. Knowledgeable, professional and trustworthy. My service rep, Kira Bueti is terrific. She's been my rep of choice for several years now.Thank you so much for your wonderful review! We are so glad that Kira consistently provides you with the quality service that you deserve! She will be honored to know how confident you are in her efforts. We wish you the safest of travels until we meet again!
Lia Honda of Brewster never disappoints!
by Joanne on 01/04/2022Although I did not purchase my Honda Pilot from Lia Honda, I take it there for all of the service that I need. You cannot get better service or more polite service advisors. They always get me where I need to go quickly. The car is always… fixed, it’s always fixed under my extended warranty. They don’t find things wrong with it just to get money. This time particularly, Kevin was wonderful because I had to get to the airport the next day and I needed my car fixed quickly. He was so nice and so articulate in explaining what was wrong with the car. I honestly think they are one of the best service facilities that I’ve ever dealt with. Kevin is awesome! I’ve taken my car there for service many times, and I am never disappointed.Joanne, We are honored that you continue to confide in us with your automotive needs, and we are overjoyed that Kevin and the team could consistently provide you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. Thank you so much for your positive review! We wish you the safest of travels until we meet again!
Tire time
by Pete on 12/10/2021Kevin Feldman was our service advisor and we needed new tires. He gave us a good price for them and we were on the road again pretty quickly.Pete, Thank you for your 5-star rating! We are so glad that Kevin could get your automotive needs swiftly resolved. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!
Quick service
by Pete on 12/03/2021Kevin Feldman was our service advisor and we got our car serviced quickly with a minimal wait time at the service department.Pete, Thank you for leaving Kevin this 5-star review! We are pleased that he could get you and your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns!
Service review
by Sandy on 11/24/2021Kevin Feldman was the gentleman I talked with about my car being serviced. He was pleasant, easy to understand and made my appointment simple.Sandy, Thank you for leaving Kevin this 5-star review! We are pleased that he could be of assistance you and make your overall experience as seamless as possible! He will be delighted to know how greatly you valued his efforts. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he or the team may help you with!
Service served with a smile
by Laurie B on 11/20/2021What really impressed me was as soon as I pulled up into the service area of Lia Honda in Brewster I was immediately greeted by Nick Pogact with a smile and a welcoming greeting which made me feel immediately at ease. He was very friendly… yet very professional. He explained everything in great detail as to what was checked and done on my vehicle. The cashier was also very friendly and pleasant. The dealership itself is very spacious and very clean. The seating accommodations are comfortable and there is a large TV for viewing. Oh and they even washed my car which I really appreciated! Overall I was extremely satisfied, and would highly recommend this dealership.Laurie, Thank you so much for your positive review! We are happy to hear that Nick took great care of you, and that he was so helpful and welcoming- from beginning to end! Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how Nick and the team may serve you again!
Service
by Carlos on 11/08/2021Kevin Feldman Was very professional and answered all my questions. Overall, Great customer service, my car was ready on time and I was satisfied.Carlos, Thank you for taking the time to leave Kevin this positive review! Providing quality and efficient service is so important to us, and we are glad that his efforts met your satisfaction. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Great Service Dept
by Rich V on 11/04/2021There are few Service Departments I would recommend but Lia Honda is extremely efficient. My Service Rep was Kira B. who was great. This was my fourth visit to Lia with no issues. Rich V.Rich, Thank you for taking the time to leave us this positive review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Kira and the team could consistently provide you with top-notch service. It is our pleasure to serve you. Please drive safely, and do not hesitate to let us know if there is ever anything more that we may help you with in the future.
Kiri Bueti
by mary horan on 10/21/2021excellent service , friendly and competent. easy wait for my oil change. good priceMary, Thank you for leaving us this 5-star review! Providing quality and efficient service is so important to us, and we are so glad that Kira's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!
Excellent service
by Tony C on 10/15/2021The technical staff at Lia Honda always effectuate complete repairs. My Service Advisor, Judy Deems has always been attentive to all of my vehicle’s needs. I have been dealing with Lia Honda of Brewster for many years and will continue to… do so.Tony, Thank you so much for your excellent review! Offering thorough, quality service is so important to us, and we are overjoyed that our efforts continue to meet your full satisfaction. We thank you for confiding in our dealership with your automotive needs, and we will certainly provide you with nothing less than our best care in your visits to come!
Nick Pogact my service manager
by James Pagones on 10/07/2021Nick was knowledgeable, professional, cordial and reassuring as he talked to me about my service issue. I felt at all times Nick had my best interests and satisfaction as his primary goal.James, Thank you so much for leaving Nick this wonderful review! Your safety and satisfaction are our utmost priorities, and we are so glad that he could put you at ease and get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Painting service
by Laureen Haroldson on 10/06/2021When I called the dealership to request service for my Honda, Phil Giordano was helpful and knowledgeable from beginning to end. He made sure a loner car was in place for me and contacted me when my car was ready.Laureen, We appreciate you taking the time to leave us this wonderful review! Providing top-notch service is so important to us, and we are delighted that Phil's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We hope to see you again when the time comes for your vehicle's next service. Safe travels!
Thank you kira
by Susan on 10/04/2021Kira was excellent very professional we went to get the ac fixed found we needed a condenser we are still waiting for We Are very pleased with Kira she was awesome you are so lucky to have herSusan, We appreciate you taking the time to leave Kira this 5-star review! We are delighted that she provided you with the quality service that you so much deserve! She will be honored to know of your kind words. Please drive safely, and do not hesitate to give us a call if you have any further questions or concerns.
I would definitely call it great
by Teresann Madden on 09/14/2021Jon Ayala: I highly recommend him to anybody. Jon was polite, gave me excellent service, kept me updated as to how long the service appointment would take and I am very satisfied with the work done to my car, I highly recommend to anybody.… Jon even looked and got me some discount coupons I could use towards the service that was performed and the final bill. All in all Jon was knowledgeable and very considerate during my service appointment. Thank you Jon, I very much appreciate it.Teresann, Thank you for taking the time to leave Jon this amazing review and recommendation! We are so glad that he provided you and your vehicle with exceptional care throughout your visit. Your satisfaction means so much to us, and Jon will be honored to know that you deeply valued his service. We wish you the safest of travels until we meet again!
Great service visit
by Tony Conti on 08/30/2021My 2017 Ridgeline started showing an emissions system problem warning. I scheduled a prompt appointment and upon arriving, Judy Deems, my Service Advisor couldn’t have been more attentive and professional. The issue was with the fuel… injectors and Lia’s service department was able to replace the malfunctioning components and complete the repairs in a little over 2 and 1/2 hours while I waited. I’ve owned several Hondas and Lia Honda of Brewster has always provided competent and professional service.Tony, We greatly appreciate you taking the time to leave us this 5-star review! Providing quality and efficient service is so important to us, and we are so glad that Judy and the team's efforts could consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Top notch
by Lou on 08/27/2021Courteous, professional and knowledgeable teamLou, Thank you so much for your positive review! We are so glad that our team could provide you with the top-notch service that you so much deserve. It is our pleasure to assist you in any way possible. We wish you safe travels, and we hope that you do not hesitate to let us know if we may ever be of further assistance to you in the future.
We could not have asked for a more thoughtful review of Chris and the Lia Honda team. It's obvious he made sure you were well taken care of. Congrats on your new Pilot! May your satisfaction grow over many happy travels!
by Lia Honda Brewster NY on 05/28/2025