Customer Reviews of Habberstad BMW of Bay Shore
Review type:
No pressure
Thumbs up Bay Shore BMW
by kloonce on 05/06/2015My wife and I were shopping for a specific car with specific wants and needs in terms of color and interior appointments. Melissa Scelsi stepped up and found the car we were looking for. Melissa stands on what I believe is character andā¦ honesty. Melissa made herself available via telephone whenever we needed her and always picked up the phone. I would without any doubt recommend Bay Shore BMW to friends and family and more importantly, would recommend they deal specifically with Melissa Scelsi. She is an asset to your organization.Hello - We're happy to hear Melissa and the Habberstad BMW team were able to meet your expectations. Thank you for taking the time to leave this review. Best regards, James McCarthy, General Manager
Great Experience
by mjp9 on 04/01/2015Everyone at BMW of BayShore is wonderful. Greg Cola helped to make purchase of my preowned X5 quick and simple. It was a pleasure to do business with him.Hello - We're happy to hear the Habberstad BMW team were able to meet your expectations. Thank you for taking the time to leave this review, and we hope to see you again in the future. Best regards, James McCarthy General Manager JMCCARTHY@HABBERSTADBMW.COM 631-271-7177
Sales Rep Vidal
by Jillbread on 03/14/2015I had Vidal as my sales Rep, he was very courteous and not pushy. Vidal did not make a promise of getting me approved. All he kept saying was, 'let me work on it'. Vidal did not promise Vidal deliver.Jill - We're happy to hear Vidal and the Habberstad Team were able to meet your expectations. Thank you for taking the time to leave this review, and we hope to see you again in the future. Best regards, James McCarthy, General Manager, JMCCARTHY@HABBERSTADBMW.COM, 631-271-7177
Sales Reviews on purchase of BMW 2015 4 series
by nad7 on 11/19/2014Bob (Robert) Dell at Habberstad BMW Bay Shore was my Sales person for the purchase of my new BMW 2015 4 series. He was fantastic throughout the entire process and even rush delivered my car at no extra cost 4 weeks ahead of time. He wasā¦ very friendly, professional, and knowledgeable and always got back to me when I would email or leave him a message on status and updates. The car is beautiful and I am one very satisfied customer thanks to Bob Dell. If you want to purchase a new BMW or lease, see Bob Dell at Habberstad BMW of Bay Shore. He is the best in my opinion and you will not regret it!Hello--We're happy to hear Bob was able to make your experience at Habberstad BMW of Bay Shore a pleasant one. Thank you for taking the time to leave this review, and we hope to see you again in the future. Enjoy your BMW 2015 4 series. Happy holidays, James McCarthy, General Manager, JMCCARTHY@HABBERSTADBMW.COM, 631-271-7177
Great Experience
by mdjcee on 11/10/2014Just purchased an X5 at Habberstad BMW! Carlos Villegas was a pleasure to work with. He made the return of my previous lease easy and even made sure that the return went smoothly. He followed up with an email to document that all wentā¦ well. Regarding my new car, he found programs which ended up saving me money and got me the car I ordered ahead of schedule. He spent time going over the details of the car. A very positive experience!!Hello--We're happy to hear about your positive experience here with Carlos. Thank you for your detailed review, and please let us know if you have further questions. We hope to see you again in the future, and enjoy the new car! Happy holidays, James McCarthy, General Manager, JMCCARTHY@HABBERSTADBMW.COM, 631-271-7177
Had the best experience
by ssc2 on 10/29/2014I recently leased a 2015 BMW 428xi Grand Coupe and had the pleasure of dealing with Carlos and Emad. They both were very professional and very attentive to my needs and requirements. I am a very happy and satisfied customer. I willā¦ definitely be back, one of the best dealership out there.Hello--We're happy to hear Carlos and Emad were able to provide you with a professional and pleasant experience here at Habberstad BMW of Bay Shore. We're glad they could help you find the vehicle that works best for you, and if you have further questions, please don't hesitate to ask. We look forward to seeing you again. Cheers, James McCarthy, General Manager, JMCCARTHY@HABBERSTADBMW.COM, 631-271-7177
Rippoff!!!
by JayStacks on 09/24/2014Please DO NOT go here for your service. Took my car for a battery change and was charged close to $700. $700 for a battery replace, really? That is absurd!!! I called other BMW service and was quoted only $500. This place ripped me off anā¦ extra $200 of my hard earned money. Never again, please beware if u bring your car here!!!Hello- In reading your review here and on DealerRater I wanted to reach out to see if I can look into and further explain the charges. I'm curious to know more about your other quote to see where the differences may be. If you'd like to email me with that information I would be happy to look over it. We want to make sure our clients feel confident in our quotes, services and prices, as we appreciate your patronage and want to do what we can to ensure you are a satisfied client. Looking forward to hearing from you, James McCarthy General Manager JMCCARTHY@HABBERSTADBMW.COM 631-271-7177
Very happy BMW owner
by hennessy660 on 07/31/2014After shopping around for a few weeks, Greg C helped put us at ease. He was not pushy at all and answered all of our questions. Went above and beyond as a sales employee. I was very happy to meet him. Greg was very professional andā¦ friendly. Exactly what I needed. Eric from service was also a big help and very friendly!!!Thank you for taking the time to leave a review! I appreciate your kind words, and I'm glad to hear that Greg was able to put you at ease. Greg, along with our entire team, are dedicated to ensuring that our clients receive the best care and attention possible. Eric, along with our service team, are top-notch, and are always there to answer any service questions you may have. We look forward to working with you again. Best Regards, James McCarthy General Manager JMCCARTHY@HABBERSTADBMW.COM 631-271-7177
BEST BMW DEALERSHIP IN LONG ISLAND
by MelanieI91 on 07/21/2014Carlos V was the most helpful salesman I've ever dealt with. He did not stop searching for the exact car I wanted until he found it and boy did it impress! Carlos was always available whenever I had a question or concern. The dealershipā¦ overall has the most friendly, helpful staff and I can say that when my lease on my car is up I will MOST DEFINITELY return to this dealership and work with Carlos again.BMW of Bayshore service experience
by jerry132 on 05/14/2010I bought my car at competition in smithtown. Service was average, no complaint's, just typical dealer service as expected on Long Island. After waiting an eternity for the Bayshore dealer to finally open, I stopped by @ 6:30pm one nightā¦ because my tire light came on and I was on my way into New Jersey to see if someone could show me how to reset the stupid thing. Surprise-Surprise !! Someone on Long island finally get's it, the Service department was open!! , the shop was closed, but the "Service Manager" dressed in a suit and tie, took me upstairs to their shop (which was so clean you could perform open heart surgery) inspected the tires with me and found a nail, he rolled up his sleeve's, plugged my tire, gave me the nail, check all my fluids and refused to take a dime because it only took 10 mins of his time. He thanked me for visiting their new facility, gave me his business card and invited me to their free service clinic in next month.. The place is as pretty inside as it is outside, and they seem to know how to treat people, my first experience was excellent, they'll being seeing us again.Great Dealer and Sales Advisor Rob P.
by kklokel on 01/08/2013updated 06/04/2025After visting many other dealerships I stopped in Habberstad of BayShore and met my sales advisor Rob P who was great from the start. His no pressure easy going sales tactics worked great and I came back to purchase the vehicle in which heā¦ showed me and took for a drive. The purchase was seamless in which it was the first time I signed a contract and picked up the vehicle within 24 hours with no additional haggling or issues. Great work Rob P and the rest of the staff there. I will be back and definitely recommend my fellow friends and business partners.Best car experience that I ever had!
by EdRusso on 11/16/2013updated 06/04/2025Never wrote a review before but I was compelled to express my awesome experience at Habberstad BMW of Bayshore.From the salesperson [Eva] to the whole finance department, I can truly say that it was a pleasure. I highly recommend Habberstadā¦ BMW to anyone in the market for a luxury car and a luxury dealership.Great Customer care
by goldywhadwa on 10/03/2012updated 06/04/2025Great serviceoutstanding
by tmoran124 on 01/24/2013updated 06/04/2025Purchasing a vehicle can be a headache with much confusion, but when you have a professional sales person such as Paul that is willing to take the time and patience to explain every aspect of the transaction and is looking out for your bestā¦ interest it make's things much easier as well as a memorable experience.Great service
by leenava17 on 10/19/2013updated 06/04/2025I got the good deal for leasing x3. Henry lou is the great client advice. recommend to everyone.GREAT!!!
by guira07 on 04/10/2013updated 06/04/2025Xavier was very well mannered and provided excellent service. Due to his services I was confident in making my final decision on purchasing my car.Horrible Customer Service
by slombardi on 09/27/2012updated 06/04/2025Well I guess the Service Rep said it all "BMW's aren't for everyone", so if you want good service and to be treated with respect BMW is not for you.service dept
by Ronh13 on 12/13/2013updated 06/04/2025People there are extremely friendly and know what needs to be done to keep a persons car running well. Always a smile from the greeter to the advisor. Easy to get a vehicle in without an appointment and the work gets done to completeā¦ satisfaction. Wouldn't suggest any other place to buy,lease or have service done on a BMW vehicle.Perfect 4.0
by stevea11757 on 06/20/2012updated 06/04/2025They did exactly what was promised, smooth and courteous AAA+++purchase of bmw 335xi sedan
by jmmiller516 on 01/22/2013updated 06/04/2025Very good experience after my car got totaled in Hurricane Sandy. Went through sales associate Robert P. Everything has gone very smoothly. He has kept me up to date during the whole order process and gotten me a great price on my lease.ā¦ Will definitely be a returning customer.Edmunds and Habberstad BMW of Bay Shore
by Fallan on 12/11/2013updated 06/04/2025From reading Edmunds I've obtained a lot of information and costs of new cars. I also read lots of magazines as well but you can't beat Edmunds for making the final decision and for checking inventory. So,I knew that the 2014 X5 was goingā¦ to be a completely redesigned model and that many of the new features appealed to me. I purchased other BMW's from Habberstad in Huntington and living in Bay Shore, I stopped in to find more about the new X5. I met my salesperson Melissa S. and she explained that there was not very much pricing information available. Melissa promised to call me when information was available. After the call came, I visited Habberstad and with pricing available, agreed on a price and I placed the order with delivery "sometime in the future". I called Melissa probably more that I should have to see if there was any information on delivery. Melissa is a former Kindergarten teacher and since that is about my EQ level, she knew how to calm me down and to be more patient. She kept me posted and called me when the car left South Carolina. She did get even with me when the X5 arrived. She called and said "very bad news Allan". I figured the car fell off the truck. Then she laughed. Could've sent me to the hospital. I remember that kind of humor in the 60's when I was in the Army. I still appreciate that humor even if it is at my expense. Anyway, buy a car from Melissa. I promise she will answer all your questions, offer counseling, and never bore you.
Thank you for sharing your experience! We're glad to hear Paul made the purchase process comfortable and enjoyable at Habberstad BMW of Bay Shore. We appreciate the recommendation and hope you're enjoying your new car!
by Habberstad BMW of Bay Shore on 08/05/2024