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Customer Reviews of Pellegrino Auto Sales

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77 sales reviews
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  • know when i see it

    5 out of 5 starsby JackieR on 11/26/2019

    had the pleasure of help from Guy. I know when I see a vehicle that's what I want. so the first van I drove is what I went with. Guy was not pushy like another dealer in town I had a bad experience with. we had everything done in about 4 hours! I will be coming back when I need my next van.

  • Another Satisfied Customer

    5 out of 5 starsby Jaclyn on 11/18/2019

    Recently purchased a 2012 Subaru Outback from Brad at Pellegrino Auto Sales in Batavia, NY and am more than satisfied with the vehicle and very pleased with the service. Truly enjoyed the hassle free experience and would highly recommend this dealership to anyone looking for great vehicles at competitive prices. Five stars!!!

  • Happy with our Jeep

    5 out of 5 starsby Erika on 11/14/2019

    Had a great experience buying our Jeep Grand Cherokee from Guy. He worked with us to find the exact vehicle we wanted and although the one we wanted was purchased by someone else right after our test drive - Guy was able to find another Jeep that fit the bill in just a couple short weeks. Experience was top-notch beginning to end. Thanks Guy!

  • reliable Dealership

    5 out of 5 starsby LarryS on 10/31/2019

    I just purchased my 5th vehicle over the past 10 years and have been happy with all 5 purchases. Two are still operational (my wife and daughter's car), my car was just totaled in an auto accident but no one was hurt and Pellegrino's had me back in a new (used) car one week to the day. They make the transfer very easy taking care of the insurance, registration, bank loan and plate change as well as understanding my needs and offering just what I wanted. I trust in them knowing there business is selling used cars only! They are not going to try to sell me a lemon or a poorly rated vehicle, they have been in this family business selling used cars for years in a small town and they know what are good cars to sell . There warrantee is great matching any "certified used car" warrantee that I have seen. I love how they "clean-up" the car, my first drive home felt just like purchasing a brand new car, spotless and clean-smelling as well as maintenance free since they installed new tires, breaks, wipers, oil etc. The purchase price was just under the fair trade value, reassuring that I have received a good financial deal too.

  • Great dealership!!

    5 out of 5 starsby Kathy on 10/30/2019

    Guy Pellegrino was extremely helpful during the car buying experience. He was patient and accommodating while I test drove a couple cars and understanding while I figured out financing. He explained extended warranty options. I got a great deal....would highly recommend!

  • Brad was so helpful at Pellegrino Auto Sales!

    5 out of 5 starsby Dan_P on 10/20/2019

    I had recently had many issues go on with my Jeep Patriot and it was finally time for an upgrade and a new vehicle. While online car shopping late at night I came across Pellegrinos with a 2012 Ford Escape that had an unbeatable price. It also turns out that the guy who sold my mom her last two cars had worked there now too, that being Brad. Brad was awesome and so helpful as well as humorous during the whole duration of the sale. He made buying a car a fun and exciting experience. He gave me a vehicle that I can not thank him enough for and I am so happy to own it now. Brad is simply the best and if you want an awesome salesman, ask for Brad when you go to Pellegrino Auto Sales!

  • Great Buying Experience

    5 out of 5 starsby SEM on 10/18/2019

    Had a great experience at Pellegrino. Purchasing process went very smoothly, Brad was incredibly helpful and responsive. Very happy with my vehicle.
  • Great Auto Purchase From Joe at Pellegrino Auto Sales

    5 out of 5 starsby GreatPurchase on 10/08/2019

    I recently purchased a 2011 Buick Lacrosse from Joe at Pellegrino Auto Sales. This car was clean like new and had only 22K miles but about $25 K less than the original sticker price. I shopped this dealer after reviewing their inventory and seeing many other vehicles like the one I purchased. Everyone at the dealership was very friendly and helpful. When I arrived at the dealership, almost everything was already done and they had me on my way in my Buick in no time. Joe is a professional, a straight shooter, no pressure just helpful to get you going in a quality vehicle you will love. Pellegrino's is a 5 star company hands down. Thanks Joe!
  • Brad was an awesome salesman. A flawless buy of an explorer best experience

    5 out of 5 starsby Joesv on 09/21/2019

    I will from now on by my vehicles from Pelegrín auto sales
  • Fantastic!!!!!

    5 out of 5 starsby MaddyD on 09/05/2019

    This place was incredible! They treated me so well and made sure I left with everything I needed and my paperwork. They listened and heard what I was looking for. They made me feel welcome and not pressured. They explained everything and they made the process simple.
  • Excellence at Pellegrino’s

    5 out of 5 starsby BK on 09/04/2019

    Joe Pellegrino is hands down the friendliest auto salesman that I have ever met. He treats you in a top notch manner from the time you walk in to the time you leave. Because of this, I’m a return customer of his. I have a tendency to purchase different vehicles every two to three years. Each time he asks me what I’m looking for and suggests the right vehicles to test drive that meet my needs and price range. He does not attempt to pressure me into anything and truly cares about getting me into the right vehicle. This led to my most recent purchase of a 2013 Chevrolet Impala. The entire staff and facilities at Pellegrino Auto Sales epitomize professionalism and excellence!!
  • No Registration

    2 out of 5 starsby Unhappy on 08/31/2019

    In July I purchased a car from this dealer. I have called three time to ask about the registration. It is now 6 weeks later, expires next week, son's driving test may have to be cancelled. I am told they batch their sales and take to DMV all at once. I am finding this unacceptable and wonder if they sold me a car that has a problem title without telling me. I was happy with the sales person but this has made our experience not good.
  • purchase vehicle

    2 out of 5 starsby Egis on 08/28/2019

    took very long at dealer even with appointment, window stop working after 2 days, wrong spare keys were send out,
  • Excellent

    5 out of 5 starsby John-C on 08/28/2019

    I recently purchased a pickup truck from Pellegrino Auto Sales and I couldn’t have been happier with not only my purchase but the Treatment I received. Guy was more than fair, professional and helpful. I would definitely purchase another vehicle from them but would also recommend them to friends and family.
  • Great sales experience

    5 out of 5 starsby Lars on 08/27/2019

    My first purchase from Pellegrino Auto Sales, and it was a great sales experience. The process for fast and hassle-free. I will be back here looking for future vehicles.
  • Daughter's 1st Vehicle

    5 out of 5 starsby Andrea on 08/17/2019
    updated 08/23/2019

    Excellent service! Our daughter was treated amazingly. Brad took the time and extra effort to help her pick a great vehicle and assist with financing. Melissa explained everything to her regarding the options she had and all of the perks with each option. All around great experience and a perfect vehicle for her.
  • Great experience

    5 out of 5 starsby Jody on 08/13/2019

    Guy treats his customers like h a has known you for a long time very friendly makes you feel very comfortable. He takes time to listen to his customers needs, and goes out of his way to be accommodating. Once you buy from Pellegrino's you ill never go to another dealership.
  • Amazing Place

    5 out of 5 starsby Summer on 07/08/2019
    updated 07/15/2019

    My dealer that I had was Brad. He did a very good job with explaining as much information as he could. He was very nice and helped in any way he could. There was no pressure from him to buy anything, but he had me hooked in the first car I test drove. From my experience, I recommend this dealership and Brad as your dealer.
  • Happy daughter

    5 out of 5 starsby David on 07/14/2019

    I was looking for a vehicle that my daughter could drive. Joe listened and found three choices that provided safety, comfort and affordability. Everyone there was friendly, courteous and helpful through the whole purchase process. Maybe more importantly, they helped with a decision that made my daughter happy.
  • Above and Beyond

    5 out of 5 starsby Bonnie_H on 07/13/2019

    Last week I stopped into look at a specific van. I was pretty frustrated with two other used car dealerships I had been working with and was quite apprehensive to start the process again. I went in and Joe Pellegrino was the sales person available to work with me. I asked for the van, he pulled it up quickly. I took it for a test drive and liked it, but there was a minor issue with the bumper. He assured me it would be repaired. I was satisfied, he helped me apply for a loan and was quickly approved. We arranged for me to pick it up after it was detailed and the minor damage fixed. He let me know it may take an extra day since they opted to install a whole new bumper, they wouldn't have been satisfied any other way. I was thrilled. It isn't something used car dealerships typically do, especially after the price was settled--this was going to cost them money. Today I went to pick up, all the paperwork was ready and the van was pristine. I truly couldn't be more thrilled with my experience with the dealership but especially Joe. I had such a bad taste in my mind from other dealerships-I will recommend them to everyone I know! Thanks, Joe!
  • Awesome service!

    5 out of 5 starsby brad on 07/12/2019

    Brad was my salesman and was exceptionally nice, professional. Had everything ready when I showed up. I would highly recommend them to anyone!

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About our dealership
What sets us apart
We are very price sensitive and take the time to price our inventory and shop the market within 150 miles of our dealership to ensure our prices are the best!!!
We are the areas premier Used Car Dealership. We have all the amenities you would expect from a new car dealership without the price.
We are Batavia's number #1 rated Used Car Dealership and have been recognized by Dealerrater as 2014, 2015, 2016, 2017 and just named 2018 Consumer Satisfaction Award Winner.
We are a staple in our community from generously donating to various causes as well as sponsoring local youth soccer, softball and hockey. We believe in this community and are proud members.
Amenities
  • Complimentary Drinks
  • Complimentary Coffee
  • Shuttle Service
  • Rental Car Service Onsite
  • Cable Television