Bob Johnson Chrysler Dodge Jeep Ram of Avon
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Customer Reviews of Bob Johnson Chrysler Dodge Jeep Ram of Avon
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How buying a car should be
by 14Ram14 on 11/04/2014I recently had the pleasure of doing business with Genesee Valley Chrysler, specifically team member Justin Taylor, and it was hands down the best car buying experience I have ever had. They are absolutely no nonsense or pressure. Certain… details stood out to me, like Justin turning his computer screen to face me so I could see in plain English the deal he was working up for me, and what all of the numbers represented. Additionally, Justin revealed to me that the company I work for is a "Chrysler Affiliate Rewards" member, which entitled me to additional savings, of which I knew nothing about. If you have ever heard commercials on the radio for this auto business owned by Dom Genova, I can tell you first hand that they stand behind what they say. This is definitely one of the most ethical dealerships you could do businees with. Lastly, I would highly recommend you give this dealership a chance to earn your business, you will be glad that you did.Genesee Valley "No Nonsense" Dealer 100 Percent
by ScottyRocket on 09/24/2014The slogan says it all. Genesee Valley is truly a no nonsense dealer. While visiting my girlfriend's father in Geneseo, I walked into Genesee Valley Dodge on a Saturday, 5 minutes before closing. Not only did Tony the sales rep stay late,… so did the owner, Dom, and I even had time to test drive the truck I was looking at. Since I live 4 hrs away and did not have my truck there to get a trade-in estimate, I did have to return to purchase the truck. Before going to Genesee valley I had stopped at 2 Dodge dealerships in my area. The 4 hr drive back to Genesee Valley was less time consuming and aggravating than the treatment I got at the other dealers. I got the "let me check with my finance guy" multiple times at these other dealerships, a higher finance rate, and lower trade-in on my old truck. I cannot say enough about Genesee Valley. What a great experience. My girlfriend has already decided she'll be buying her next vehicle there. Thank you Tony and Dom!Best car buying experience ever!
by MichiMimi on 09/15/2014I was looking for a Jeep Cherokee and visited all of the local dealers near Penfield where we live. We were told by all of them that 2014 models were virtually non-existent with the features and in the color I wanted. We were contacted by… Tony S., the internet sales manager at Genesee Valley after I entered our information on this site. He almost immediately found just what we were looking for and even though it was 200 miles away, brought it here at the lowest price. The drive to Avon to pick up my beautiful new Jeep was so worth it. They went the extra mile to find me the right car at the right price and the whole process was so easy and pleasant!Happy! Happy! Happy!
by LauriePfaff on 08/06/2014I was in the market for a new Jeep Wrangler and was lucky enough to check out Genesee Valley Chrysler Dodge Jeep Ram! They are not the closest dealer to me, but they were definitely worth the trip. There were no sales staff available on my… first visit so the sales manager took all the time we needed to help us start a search for my vehicle. He was extremely patient and very kind and helpful. Since I've purchased my Jeep, my salesman, the service department, the parts department and my trusty sales manager have been there to quickly answer any questions that I have. Our salesman even came out to our house because there was an issue with our paperwork the day we had to pick it up!!! It was a truly wonderful experience and I would (and have!) tell anyone to go to Genesee Valley for a vehicle!!! :)Easiest vehicle I ever purchased!
by Dhawk3 on 07/09/2014I intended to shop around at several dealerships, in search of a new Ram. The first price I got from Tony was so good, that I decided to stop my search immediately. The buying experience was very pleasant, from beginning to end. I highly… recommend giving this dealership a try, if you are looking for a new or used vehicle! DougFelt like dealing w/ an used car dealer
by polo2883 on 06/23/2011updated 06/02/2025My whole experience made it feel like buying a car from a used car dealer. Negotiations was terrible. Dealer was too cheap to provide a full tank of gas instead only provided a half tank. Very pushy sales people.Leased a new vehicle Jeep Cherokee, experience with awesome
by collins7 on 11/25/2013updated 06/02/2025Tom was great, experience was very professional, he made the decision less stressful. I would highly recommend Tom to anyone, in fact took some of his cards. He walked me through everything, I am 150% satisfied. Genesee Valley is lucky to… have Tom, he has worked with my family and some friends for many yrs. and I look forward to the future.Very Positive Experience
by lisa126 on 11/25/2012updated 06/02/2025I visited Genesee Valley Chrysler after test driving at another dealer. In comparison I found the salesman at Genesee Valley to be very upfront and honest. He did his best to work out a deal giving me the monthly payment I wanted. I was… also able to get a very competitive interest rate. I purchased a new Jeep Compass which I like very much. I would definitely go back to this dealership, and I would recommend Genesee Valley Chrysler to a friend.Best buying experience - period!
by 1ScottP on 06/11/2013updated 06/02/2025I would emphatically recommend Genesee Valley Chrysler Dodge Jeep Ram to anyone in the market for one of these brands! It was the smoothest and easiest dealership experience. I felt NO pressure, NO hassle and got a fair amount for my… trade-in and overall a FANTASTIC purchase price. I did my research ad nauseum and knew exactly what I wanted and what I was willing to pay. Not only did GV meet it - they BEAT it! My salesman was Justin T. Go talk to him and you won't be disappointed! Most dealers will try to start high and woo you into paying too much for the vehicle - NOT HERE! Justin showed me the invoice price before I had a chance to ask for it! Who does that?! I walked in as if this were a typical dealership, since I'd never shopped here before, however I cannot stress this enough - IT IS NOT! They don't shoot for high profit here, because there is no commission! Everything we discussed was literally done right in front of me. There are NO number games, NO financing scams or switcheroos. They didn't "lose the paperwork" when I came back to finalize the deal - I had a copy of exactly what we settled on when I walked out the previous visit. No pushing extended warranties, no glass etching, none of that garbage all the other dealers try to push on you to rip you off. They have earned a customer for life with me! Even though they are over an hour drive from where I live, I don't care! This was actually a PLEASURABLE buying experience! NO one ever says that about buying a car - but if you pay them a visit, you'll see exactly what I mean!
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