Customer Reviews of University Mazda
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The following reviews are more than two years old. They are not included in the overall rating.
57 sales reviews
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Golf GTI - 2024
by Anthony on 01/30/2024Attentive and excellent sales personnel, who are willing to accommodate customer's wishes to make the deal possible.Had a Great Experience at UVW Mazda, Albuquerque.
by Bill on 04/08/2022My family had a great buying experience on a recent used Toyota Tacoma pickup. Stacy our Sales woman was very friendly gave us great updates on the progress of our purchase and their Service Team put in a new A/C and new windshield prior… to our purchase. Their Service team professionally serviced and detailed the truck and fixed all issues prior to our purchase. Thank you UVW Mazda!First Rate Sales and NO Pressure!
by Michael on 02/06/2022After shopping several local auto dealers, we settled on purchasing a Mazda CX-30. Our sales staff "go-to" person was Stacy who was polite, personable, and VERY knowledgeable on all Mazda models and availability. AND, she was a… no-pressure salesperson who shepherded us through the purchase process; a delight to work with. She was the reason we went with Mazda. Her assistant, Gavin, patiently explained/demo'd all the buttons, bells, and whistles on our new car. Jeff from finance was cordial, no-nonsense, and efficient, explaining finance options. Stacy also introduced us to the Service Manager, John, who welcomed us new owners. Top knotch; first rate. Promote Stacy now! - Michael, Jeremie, and BarnabyVery pleasant place to shop
by Bill Batie on 02/05/2022People were all happy here. Low pressure friendly dealership.Seamless & pleasant car buying
by Candice on 01/15/2022Just bought a new car. Best experience ever. Salesman Jeremy Jones was excellent. He was knowledgeable, professional, personable & a total delight to deal with. There was no hassle, no attempt to upsell all the way through to signing. If… you're in the market & dreading what most dealerships are like these days this is your place. Ask for JJ, you won't be disappointed.Best sales experience
by Robert and Keri on 11/10/2021We have purchased 8 cars from University. As always a great experience. We have always worked with Jeff and he took excellent care of us.Car already broken
by Jesse Chavez on 10/16/2021I was told that my, “new to me,” 2018 Tiguan was a certified preowned VW. I drove my vehicle home and parked it in my driveway. The very next day, I went to start my car and fault code immobilized it and made my vehicle a yard ornament. I’m… extremely disappointed in the fact that the CPO stamp of approval was not genuine or trustworthy.Great customer service
by Friendly staff on 09/15/2021Friendly workers, very nice staff and helpful.Bought new CX30
by Rick P on 07/04/2021Michael and Crystal made the whole experience easy and stress free. James, the manager, gave me the deal I was looking for and the whole process was completed quickly and efficiently even though they were quite busy while I was there to… purchase my vehicle. I will definitely return next time I am looking to purchase another vehicle.Honesty and no pressure!
by V West on 06/25/2021I was truly dreading car shopping when I needed a new vehicle. I stopped in just by chance since I was in the area, and it was the best experience I have ever had. My salesman Jeremy was so patient and friendly and was really there to help… with what I needed. Never once was there pressure or intimidation. I felt I got a fair deal with honesty which these days is almost impossible to come by.Super experience
by A pleasant experience on 06/17/2021I just bought a 2021 Mazda CX-5 from University Mazda. This purchasing experience has been the most relaxed and pleasant experience I can remember. It was a real pleasure working with Michael who had all the answers, or knew where to find… them and the rest of the staff was very professional as well.Professional sales experience
by Gatorgirl on 06/13/2021I was fortunate enough to be introduced to Crystal for my sales person. She was professional, knowledgeable about the vehicles, and put up with me putting the vehicle through its paces on the test drive. Crystal listened to me and addressed… my questions and concerns. She is very refreshing as an auto sales person and I hope the industry rewards her for raising the level of professionalism in the sale of autos….Great buying experience
by Jamie Vance on 06/11/2021I just bought a Mazda CX 5. Jeremy Jones made the experience easy. I was treated professionally and respectfully.Easy Breezy
by Judy Ballew on 06/07/2021Stacy was a very gracious sales lady and very quick to respond and answer all questions. Mohamed, in finance was also very gracious and helpful.. they both reassured me they are still available if anything unexpected arises. I will… recommend University Mazda to anyone looking to purchase a vehicle. Extremely Pleased!!Always an AMAZING dealership to do business with.
by Laraine Baretinicich on 05/27/2021Professionals at what they do. Sales, Service and Parts have always been very helpful and attentive when needed. Thank you for another awesome experience.Best Exprience Ever!
by Jess on 04/19/2021I want to thank Crystal, Stacy and Mohamed! They all three were so kind, respectful, and great to work with. We had to bring my 6 year old with us and Stacy and Mohamed were great and patient with her as a parent this speaks volumes.… Everyone there was so approachable and nice, its hard to find that now a days. We are beyond pleased with our Jeep!!! You guys have a great environment there please don't lose it. Appreciate you all :) - Jessica and MartinAmazing experience!
by Austin on 04/07/2021Was in and out in no time! Great people and a great environment!Great service!
by CGS on 04/02/2021Staff was great with us and answered all our questions. They treat people with respect and are not aggressive in getting us to purchase. We really appreciated them.Salesman was awesome!
by Kori on 04/01/2021Jeremy Jones was my salesman and he went above and beyond to help me find the car that I truly wanted. He listened to all of my questions and was very patient with all my indecisiveness. The GM of the dealership was also wonderful and… worked out the best possible deal for me and got me into a beautiful 2021 Jetta SEL. I could not be happier with my experience at this dealership!Quick, Easy, Reliable Sales Experience
by Brian Costanzo on 03/25/2021Jac'Quon and the University Volkswagen sales team were great. A no hassle, low stress experience that was quick and straightforward. They gave us what we needed on our trade and worked a deal that left us right where we needed to be with… our monthly payment. I would highly recommend giving this team the opportunity to sell you your next car or SUV.No pressure assistance and great help
by Tabby on 01/29/2021The sales associate was nothing but helpful. No high pressure to buy extra packages with the car. The dealer prepped our used car as if it’s brand new. New tires, super clean, and full gas tank. We are very happy with the service level.
About our dealership
University Mazda is proud to be a New Mexico Mazda dealer. Located in Albuquerque, NM we provide Mazda vehicles, award-winning service, and certified Mazda parts to all surrounding cities including Albuquerque, Rio Rancho, Santa Fe, and Los Lunas. Uptown Albuquerque , Downtown Albuquerque . Our dealership carries an extensive line of new, used, and certified Mazda cars and SUVs. Stop in today to view our large inventory or to have maintenance done on your Mazda vehicle.
5150 Ellison NE
Albuquerque New Mexico 87109
505-761-1900
Thank you!
Bob Cockerham
General Manager
Office 505-761-1900
personal cell 505-991-1891
bob@abqvwmazda.com
Please let me know if I may be of help!!
Amenities
- Instant Financing
- Complimentary Coffee
- Express Service
- Customer Lounge Area
- After Hours Drop-Off