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Customer Reviews of Power Ford

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176 reviews
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  • Great Experience

    5 out of 5 starsby Gkcjpb on 06/05/2015

    Ralph and Darin were great to work with. The process was easy and very transparent, something I didn't have to ask for but was given by both. Thank you for the great experience.
  • Great People

    5 out of 5 starsby Balldigy on 06/06/2015

    The entire experience was awesome. Our first experience that shows how much the staff really wanted to help was when we arrived, 10 minutes after closing and Ralph still walked around with us to find a car and even test drive it with us. The rest of our experience was very similar.
  • Friendly Staff, Best Ford dealership in STATE!

    4 out of 5 starsby Chrispy17778 on 05/29/2015
    updated 06/05/2015

    I purchased a new 2014 F-150 from Power Ford 2 weeks. I buy from you because of the great customer service I received last October. 1 of your salesman (George) showed me the most kindness I've ever received at a dealership. He went out if his way to try to help me purchase a vehicle. He even treated me & my mom to lunch! He had a great attitude & treated me like an old friend! But Unfortunately, we were'nt able to reach a deal. But I always remembered how kind the salesman was. So when I was ready to buy a truck. I wanted buy from Power Ford & George. I returned again & this time, I got my NEW truck! George & another salesman Bo were there to help me along. I love these guys. I was again treated like family. The only problem I encountered was having re-sign some paperwork, and it took my payment a little higher then I was expecting, & I had get another key made for my truck. As I was only given 1 at time of purchase. And coming 3 hours from Farmington was a bit inconvenience. But your team was able to fill up my gas, which helped me out tremendously.They completely understand how hard it was for me make the trip out back out to ABQ. Since I had turn right around & go straight to work. My overall experience with Power Ford was great! I'm greatful that Power Ford was able to help me get into my new truck. THANK YOU Power Ford! I will certainly make you guys my new Ford dealership.
  • oil change

    5 out of 5 starsby JChosa on 05/27/2015
    updated 06/05/2015

    Everything went well!! The oil change was fast!! The service is always great with power ford!
  • Fast service, great customer service

    5 out of 5 starsby tomato19893 on 05/24/2015
    updated 06/05/2015

    Thank you for not charging me for unnecessary work. You checked my transit and did not PUSH an air filter because I did not need one yet.
  • Know Your Point of Contact

    5 out of 5 starsby willothewisp on 06/01/2015

    Another great experience. And the key is...know the service personnel. Overheard, "Who handled your car?" "Don't know". You take just any plumber, electrician, doctor? Leave your 2nd most important investment in the hands of a stranger? A Service Advisor. Ben Gillaspie. No more worries about the dreaded call of "We have a diagnosis on your vehicle, please call us back." Ben has that wrench imprint on his hands. Has worked on the vehicles. Knows the vehicles. Knows the mechanics. Knows what is the best call. Not a salesman. Provides the service your vehicle needs. Not just an order taker. Explains what is going on and your options. 2002 F-150 Sport Standard low miles. Check engine light. Done in a flash. So nice to know it will be done right or made right. Now even going to the cashier is a pleasant experience. From start to finish. Kudos.
    • We really appreciate your feedback of your recent visit with us at Power Ford, willothewisp! Please let us know if you have any additional questions about services you received and thank you again for choosing Power Ford!

      by bobturner_ford on 06/09/2015

  • Good customer service

    5 out of 5 starsby laly1793 on 05/18/2015
    updated 05/29/2015

    Great service by our sales man Octavio! Did everything to accommodate us and make our purchase ideal!
  • Mike Norword and White Ford Focus Power Ford

    5 out of 5 starsby rrb01887 on 05/11/2015
    updated 05/28/2015

    Great buying experience with Mike Norwood. We love the car and found it better than I expected. More leg room in front seats and more storage area in the hatch back compartment. My wife commented that although she was not involved in the transaction. She was surprised at the level of comfort on both sides. Mr. Norwood was a great pleasure and answered all my questions.
  • great

    5 out of 5 starsby LaDonna1372 on 05/25/2015

    I think your service is good. The only thing I wish is that u had a complementary carwash after getting your car service and vacuum. Thank you
  • Knowledgable, Great Customer Service

    5 out of 5 starsby NancyB1978 on 05/23/2015

    Carlos Lopez is the person I look for when I take my Ford Freestyle in for servicing. His customer service skills are great and he's extremely knowledgable regarding the mechanics of cars. He also explains issues verbally and visually so that I totally understand.
  • Awesome service!

    5 out of 5 starsby Phyerman on 05/08/2015
    updated 05/20/2015

    Thank you for being prompt and professional! Awesome service
  • Ben Gillaspie is number 1

    5 out of 5 starsby gilromero on 05/08/2015
    updated 05/19/2015

    Ben Gillaspie is a great advisor.PowerFord is the number 1 dealership in new mexico. We will always bring our vehicles to Power Ford..
  • Al's Review

    5 out of 5 starsby nathealr on 05/13/2015

    The experience was very good. I purchased a new vehicle when I went in looking for something completely different.
  • Its an Oil Change

    5 out of 5 starsby rrshields on 05/12/2015

    Quick and Efficient, in and out in under an hour, and you can see the work being done.
  • Great service

    5 out of 5 starsby allisunshine81 on 05/10/2015

    My salesperson was very knowledgeable, and friendly. The whole process didn't take too long and the staff was efficient.
  • Good selection and fair prices

    5 out of 5 starsby 50yearsofStang on 05/10/2015

    Nice variety of dealer stock. Not much haggling to get fair market price. Staff helpful but not pushy. Good experience overall.
  • Great service

    5 out of 5 starsby amaezing1 on 04/28/2015

    Give them a try! The work was under warrenty but completed quickly and professionally.
  • Best service, hard working

    5 out of 5 starsby Tmaez on 04/22/2015

    This ford dealership will be the one I go back to every time.
  • good service and willing to help

    5 out of 5 starsby htheman on 04/21/2015

    I have no complaints the service was great and workers were knowledgeable about my vehicle and its needs
  • five star

    5 out of 5 starsby charlessedillo on 04/12/2015

    The facilities were very clean, also a very friendly atmosphere. great job !!!
  • Oil Change and Vehicle Work

    5 out of 5 starsby jetwings on 04/09/2015

    Excellent service, the mechanic met with me after work was done and explained what he did, I like that when the mechanic goes out of his way to meet with the customer, well done Power Ford.

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