Power Ford
Dealership Service Review
Another great experience. And the key is...know the service personnel. Overheard, "Who handled your car?" "Don't know". You take just any plumber, electrician, doctor? Leave your 2nd most important investment in the hands of a stranger? A Service Advisor. Ben Gillaspie. No more worries about the dreaded call of "We have a diagnosis on your vehicle, please call us back." Ben has that wrench imprint on his hands. Has worked on the vehicles. Knows the vehicles. Knows the mechanics. Knows what is the best call. Not a salesman. Provides the service your vehicle needs. Not just an order taker. Explains what is going on and your options. 2002 F-150 Sport Standard low miles. Check engine light. Done in a flash. So nice to know it will be done right or made right. Now even going to the cashier is a pleasant experience. From start to finish. Kudos.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes