Paul Miller BMW
Customer Reviews of Paul Miller BMW
Review type:
Always a pleasant experience
by Beth L on 05/28/2021Lev Hylton and the entire sales team at Paul Miller were great, as usual. They appreciate their return customers and definitely know how to show it. Just a couple of suggestions for improvement. My visit could have been much shorter if… there wasn't a bottle neck at the finance office. And you might want to be a bit more cognizant of your customer's needs. I was there for 6 1/2 hours without so much as a offer for a bottle of water or something to eat. Makes for cranky customers!Matt Wood is the BEST!
by Kathleen Bradley on 05/24/2021This is the fourth BMW I have purchased from Matt and he continues to be the best consultative salesperson I have ever dealt with. I can't say enough good things about him.2018 330i
by Doug on 05/05/2021Was a good car at a fair price.Good Service
by Jie He on 05/01/2021Not only scheduling service appointment is easy, but also the people are nice and helpful in Paul Miller BMW. For so many years, Mr. Richard Rulli has been my advisor. He has been very patient and nice. He helped me a lot solving my car… problems. I appreciate it very much.Jie - Thank you for your longtime business and support! We are so glad that you can depend on Richard to take excellent care of you and your vehicle. Hope to see you next time at Paul Miller BMW!
Architect
by Louis Salamone on 04/30/2021Everything went well. Price a bit high.Louis - Thank you for reaching out. We are grateful for your business and appreciate this feedback. Enjoy your week!
Great experience!
by Haj K on 04/28/2021I had a great experience leasing a new BMW at Paul Miller. I worked with Carl in sales and Rob in finance and they were more than amazing. I enjoyed working with such a respectful dealership that values their customers. Highly recommend… going here for your next purchase or lease!Congratulations on your new car, Haj! We are thrilled that you had such a positive experience working with Carl and Rob. Thank you for giving Paul Miller BMW your business and excellent recommendation!
Awesome service & price
by Breslo on 04/13/2021Could not recommend higher. Tony was a consummate professional who made the entire car buying experience enjoyable and stress free. The facility at Paul Miller BMW was beautiful with a ton of inventory to see. We submitted a custom order… for an X5 at the end of the day and were promised a 4-5 week turnaround. The car came in 3 weeks. The pickup experience was fantastic - we were meticulously walked through all the features of the car and when it came time to pay, there were no surprises and no high pressure sales tactics for the "extras". All in all, an A+ experience. Thank you!Thanks for shopping at Paul Miller BMW. It is our goal to deliver a seamless and enjoyable sales experience and I am glad that came through to you. Congrats on the purchase of your BMW X5 and drive safely!
Wonderful experience
by BarbaraO on 04/13/2021David Guzman who was my sales rep was outstanding. He worked with me on what type of vehicle I was looking for as well as my price range. The car he showed me was perfect. I love everything about it. He made the task of selecting a car so… easy. This is an excellent dealership. The staff is helpful and a pleasure to deal with.Barbara - Thank you for taking the time to review us! We are proud to have earned your business and happy to hear that you had such a successful purchase experience working with David. Congratulations on your new vehicle, and drive safely! We hope to see you back at Paul Miller BMW down the road!
Paul Miller dealership
by Helen on 04/12/2021Such a wonderful dealer! I highly recommend it to anyone interested in having a friendly positive rewarding experience.Thank you for your business and excellent recommendation. We appreciate your support here at Paul Miller BMW!
330I
by Carl on 04/11/2021Very happy with my salesman Carl . He was very familiar with the vehicle and answered all my questions . I couldn’t be happierThank you for taking the time to review us! We are thrilled to hear that you had such an exceptional experience working with Carl. Drive safely, and we hope to earn your business again at Paul Miller BMW!
purchaser
by michelle on 03/22/2021My recent experience at Paul Miller BMW was stellar. I could not be happier. The sales team and finance team were organized and everything happened exactly in the timeline they promised. Fantastic experience.Congratulations on your new car, Michelle! We are thrilled that our team made the purchase experience so positive and efficient. Thank you for choosing Paul Miller BMW!
Really Cool
by Carol Covino on 03/11/2021updated 03/18/2021I love the they sent me a video showing me the inspection of the car, and letting me know what was done!Carol, thank you for the review! It was our pleasure to service your vehicle here at Paul Miller BMW, and if you ever need anything else, don't hesitate to come back and see us again!
Professional, Accommodating & Safe environment
by Monique on 03/14/2021Purchasing a car at any time can be difficult and time consuming , but the team at Paul Miller provided excellent service. Starting from the initial inquiry, my client advisor -Levinston and ending with our finance manager Rob the process… was efficient, the people professional, personable and very helpful. Provided excellent service, transparent and accommodating to my needs and requests. I will use Paul Miller for my servicing needs and any further purchases.Monique - We understand that the car-buying process can be challenging and are so glad to hear that Levinston and Rob made it easier. Thank you for trusting us with your business! We look forward to serving you next time at Paul Miller BMW.
BMW X5
by Best experience on 02/24/2021updated 03/03/2021This was the best experience purchasing a new car I have ever had. It was a pleasure doing business with David Guzman my sales man and Rob the finance guy. IT was a smooth transaction in and out of there with my new car in an hour and a… half. I would highly recommend themThank you for taking the time to review us! We strive to deliver a seamless purchase experience, and it is wonderful to hear that this was reflected in your time working with David and Rob. Congratulations on your new vehicle, and enjoy it! We hope to see you back at Paul Miller BMW for your first oil change!
New Car
by Ricky W on 03/03/2021The entire team that I worked with was super. From Carl, to Tom to Robert, all went above and beyond to provide me with a lease purchase that exceeded all other competing dealers offers. They were professional and courteous throughout.… They made the process of getting into a new BMW very enjoyable. I couldn’t think of a team that could have done anything more than they did. I would recommend the team I worked with to anyone considering a BMW. Super, duper team!! I drove away in my new BMW totally satisfied and with a smile. Carl, Tom and Robert - thanks much!!!!!!!Ricky - thank you for sharing your feedback! It is fantastic to hear that Carl, Tom, and Robert walked you through the purchase of your new BMW as we strive to provide a seamless experience. We're grateful to have earned your business and on behalf of all of us at Paul Miller BMW, safe travels!
Good Oil Change
by Oil Change Good Experience on 02/21/2021Scheduled an appointment to take the car in for an oil change on a busy Saturday. Waited for the car. It took about an hour, which is very good.Thank you for visiting us at Paul Miller BMW for your oil change! We are happy to hear that you're a satisfied customer.
Service
by Lourdes on 02/21/2021Great service, very efficient!Thank you so much for your positive review!
Wonderful experience
by Judith VA on 01/29/2021Brittney and Rob were super helpful, kind and patient. They both made the process of buying a new car seamless and enjoyable. I had a wonderful experience. I felt part of their family. A warm thank you.Great Experience
by Pierro on 12/23/2020Overall great experience with salesman Frank Law. We came in with the intent on finding an X4 which are hard to come by and Frank was very helpful with the process but after a long day at the dealership Frank showed us an option for an X3… that we loved and ended up leasing. This is the second time we have used Frank for a lease in my family and both times were a very pleasant experience, I would highly recommend him to family and friends!2014 328D
by RJanney on 12/18/2020Had vehicle at dealer for routine check/inspection to make sure all systems were in good orderCar service
by Reza on 12/15/2020Arranged time to change tires to winter tires. They took me as scheduled and completed the work sooner than promised and perfectly
Congratulations on your new car! We are thrilled that you had a positive experience and we wish you many safe miles ahead. Thank you from all of us at Paul Miller BMW!
by Paul Miller BMW on 05/06/2021