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Customer Reviews of Paul Miller BMW

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373 reviews
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  • Great Service

    5 out of 5 starsby Freddy Bilbao on 12/09/2020

    The service is always great, expert advice polite service.
  • Awesome Service

    5 out of 5 starsby Rick on 12/06/2020

    I arrived early for my scheduled appointment but they took me right in. My car was completed well before I expected. Great service!
  • Awesome Service Department

    5 out of 5 starsby Paul Miller Service on 12/03/2020

    I would like to say thank you and compliment all of the dedicated employees at Paul Miller, Wayne, NJ. They are very gracious and always willing to help in all ways possible and they go above and beyond the call of duty. Service is excellent and they always follow up and take care of things as needed.
  • Service at Paul Miller BMW

    5 out of 5 starsby Paul Miller BMW on 10/27/2020

    My service tech for this service, Ken Walters, took extraordinary care of me for a simple problem. I truly appreciate what he did for me.
  • Don't know what you want here

    4 out of 5 starsby Darlene Walsh on 10/21/2020

    Service was done. People were polite. Was no problem. All went smoothly.
  • Amazing service

    5 out of 5 starsby CD Singh on 10/15/2020

    It was great dealing with Tom at Paul Miller. Everything went smoothly despite all the Covid restrictions. Tom went out of way to accommodate our needs.
  • Howard Goldberg

    5 out of 5 starsby Howard Goldberg on 10/09/2020

    Excellent service Very pleased with everything
  • Great Service

    5 out of 5 starsby Paul Martinez on 10/04/2020

    Service was good as always as soon as you come in they are very attentive. They sit you down and explain everything
  • Service appointment

    5 out of 5 starsby Carol Badaan on 10/03/2020

    When I arrived I was happy to see everyone was wearing a mask. My advisor Ken Walters let me know what was being done and called to let me know of issues that were found and his recommendation.
  • Fantastic Service!

    5 out of 5 starsby Christy Chatman on 09/28/2020

    My BMW looks fabulous! I can’t say enough about the staff’s excellent communication and the hard workers in the service department. have an older 5 series plum four door and it looks like a new car. Thank you, Diana Martinez for your kindness and professional follow-up through the entire process
  • 440i GC Faulty Item

    5 out of 5 starsby Morne on 09/25/2020

    Great support and service, as always, from Paul Miller. Lucky to have them close by.
  • Excellent Standard Maintenance

    5 out of 5 starsby Ultramog on 09/21/2020

    Work performed promptly, scheduling flexibility, did not push for extra/unnecessary repairs, consultative, nice car wash.
  • Best Service

    5 out of 5 starsby Mario on 08/22/2020

    Paul Miller BMW Service is top notch!! Communicate well and know what they are doing! One of the reasons I have been getting cars from them for 15 years!
  • Great Service

    5 out of 5 starsby russell webb on 08/05/2020

    Great Service and very professional
  • Regular maintenance

    5 out of 5 starsby Robert Anchundia on 08/04/2020

    Easy, fast, clean, and professional!
  • Dealer Service

    5 out of 5 starsby phil on 08/03/2020

    I took my car in for battery light that was on since bought the car ( 4 weeks ago new ). Drove up informed the attendant of the problems. Have seat and we will tell you when it is ready . they informed me that it was going be awhile so we give a loaner car not to inconvenience me . I thought that great I didn't loss any time in what I wanted to do . I took that day off and I don't many of them so thank team BMW.
  • Frank Law! Great sales person

    5 out of 5 starsby Anita on 08/03/2020

    Frank Law! Great sales person Pleasant, helpful, awesome guy. Found me a great deal on a PreOwned vehicle. Dealership very clean, relaxed and no pressure by sales people. Thanks
  • Good experience

    4 out of 5 starsby Dennis L on 07/27/2020

    I love my certified BMW 530 purchased at Paul Miller. My salesperson David Guzman went out his way to accommodate me during the purchase and even personally delivered my car to my house. The only improvement I would recommend: allow for more of a down payment on credit cards. Especially during the pandemic, we should be avoiding unneeded trips to the bank. Other than that, a very good experience.
  • Great service

    5 out of 5 starsby Maritza on 07/26/2020

    Service was prompt & the personnel is always courteous
  • PAUL MILLER the only place to have your BMW service!

    5 out of 5 starsby Lori Ianniello on 07/22/2020

    I have been driving BMW for 21 years I only go to PAUL MILLER for the service on my vehicles. The entire staff from greeting to cashier and everything in between is outstanding. Everyone is so friendly, accommodating and professional!
  • 530e

    4 out of 5 starsby Jason Decker on 07/18/2020

    Everything was great except they used some cleaning product or burned the buttons by my gear shifter.

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