Customer Reviews of Wayne Mazda
Review type:
Awesome experience
by bobbybeck on 04/30/2016Can't say enough nice things about my experience with Wayne Mazda while purchasing my certified pre-owned Mazda cx-5. I bought my previous car from Wayne Mazda 8 years ago, and had no qualms about coming back to purchase another vehicle… from them. My sales consultant James was knowledgeable and friendly and worked hard to take into consideration my finances and get me the best deal possible. The finance manager Mike Z. was incredibly helpful and worked diligently to process my paperwork to get me in and out as quickly as possible. Overall, it was a great experience and will definitely be coming back in the future.A promise is a promise
by etsgravity on 03/30/2016Almsost 3 weeks later since I traded in my car before and purchased a pre-owned 2016 Mazda CX-5. Happy with the car, just the normal reaction to a perfectionist like me when I find little things that bother me but its a preowned car so what… else can I expect. Steve is excellent at what he does. The only reason for this second review and 3 stars this time, is that me being a little upset for a promise that wasn't kept. I have a personalized RN plate number holder that when I left my traded-in car there at Mazda I was promised that I will get it back when I pick up my registration. I know its a small thing but that plate holder has a sentimental value to me. Come the day to pick up my registration, which I wasn't able to pick up personally since I was working 12hr shifts back to back, so my dad picked it up; my dad was told that it's missing (?) but Steve will look for it and would give me a call if he finds it. I called the next day on a Saturday but I wasn't able to talk to Steve as he was busy with a customer so I left a message to the girl to let him call me back when he gets free. No call backs. I understand though because 1 deal can take so long. But a call back on that Monday would have been nice. But then again maybe, Steve wasn't aware that I called. But I also emailed, so a response would have been nice. Again, I just want to emphasize though that Steve (Stephen Z.) is excellent at what he does, agree with my first 5 star review, got my monthly much lower than what I was struggling before and I actually love the car that I got now compared to before. I got nothing but love and respect, I just really really wish he kept his promise.Unprofessional
by bfinkel on 03/29/2016FYI- This is the first review I have ever wrote in my life. My experience was so bad at Wayne Mazda that I felt everyone should know about this and NOT buy from them. Here is what happened- I went to the Mazda dealership yesterday. I told… the salesman that I was interested in a used 2016 Mazda 6 Sport. He went back and gave me the price of $15,900. I spent 2-3 hours test driving the car and deciding what color to pick. I finally decided what I wanted and we shook hands. I was waiting for the paperwork to sign and another salesman came out and told me that they can't honor that price anymore. This was a classic bait and switch, except that this was not only a night wasted, but it showed me that car salesmen are as sleazy as people say they are and never trust them. A handshake means nothing to them and they are willing to do anything to make more moneyHello, I am very sorry to hear about your recent visit to Wayne Mazda. I apologize for any inconveniences you experienced while you were here. We are grateful for the opportunity to earn your business and appreciate your honest feedback. Each review helps us to better our customer service. Please let us know if there is anything we can do to provide you with further assistance.
Best sales consult, sales manager and finance manager in the east coast
by Pinky1826 on 02/26/2016would like to say thank you Wayne Mazda for my 2015 CX-9. I would to say thank you to my sales consultant James Vrindten, he did not put pressure on me on buying a car....he made things go smooth and also I would like to thank the finance… Manager Greg and the sale Manager Shawn, they made it easy on my payments ...I would like to remind people that these three guy stayed 3 hours AFTER CLOSING time to make sure I would leave with the car That I wanted and The payments that I wanted....So thank you guys for your time with me!!!!!!!Thank you for taking the time to write us a 5 star review. We are happy to hear that our team at Wayne Mazda did what they needed to do to meet your car buying needs. We appreciate your business and wish you the absolute best in your new 2015 Mazda CX9!
Amazing Service!
by Lady4eva on 02/24/2016If you are looking for a car please don't hesitate to come to Wayne Hyundai! I had an amazing sales person and have to give my new friend Carlos Jimenez a 5 star rating! Not only was he personable but he listened to my concerns and helped… me in getting my dream car! Thank you Carlos!Thank you so much for taking the time to write us a 5 star review. We are very happy to hear that you had such a positive experience with Carlos. We appreciate your business and wish you many happy and safe miles in your new car!
Thank you so much for taking the time to write us a 5 star review. We are very happy to hear that you had such a positive experience with Carlos. We appreciate your business and wish you many happy and safe miles in your new car!
Excellent Service Management Team and Service
by richieujvari on 02/23/20165 star service!!! Had issue resolved,,, Thank you Steve, and Service team, You guys fit me in your scheduled and were Understanding of my needs and I am total satisfied,,,, and My experience with Service was first rate... Thank you… for helping me with the issues on my purchase 2012Mazda3i Highly recommend Service they are very professional and organized....Richie U ,Thank you so much for taking the time to write us a 5 star review! We are very happy to hear that our service team took good care of you and your Mazda3! We wish you many more happy, worry free and safe miles!
Thank you so much for taking the time to write us a 5 star review! We are very happy to hear that our service team took good care of you and your Mazda3! We wish you many more happy, worry free and safe miles!
Go here and ask for Omar
by Laura267n on 02/13/2016We came to Mazda with the idea of possibly purchasing a CX5 today. After giving us time to look at what we liked, Omar came up to introduce himself. He was very kind and helpful from the start (not an experience we had at the other car… dealerships we'd been to). He worked with us for a good hour and it was surprisingly a great experience. He was patient, respectful, and honest. We walked away with a new car and a great deal. I'd HIGHLY reccomend visiting the Wayne Mazda dealership and ASK FOR OMARFantastic
by wendybb on 01/25/2016My Husband and I were looking to replace our cars. We received a letter for people who have had problems with there credit .We were treated extremely well and got the cars we wanted. Misael and Bernadette were awesome to work with.Thank you so much for taking the time to write us a 5 star review. We are so glad to hear that you had a positive experience with our team at Wayne Mazda. We appreciate your business and wish you many happy and safe miles in your new car!
Thank you so much for taking the time to write us a 5 star review. We are so glad to hear that you had a positive experience with our team at Wayne Mazda. We appreciate your business and wish you many happy and safe miles in your new car!
Great Sales Experience
by mikeh72 on 01/10/2016This is the largest Mazda dealer in the nation! We went on a Saturday; it was very busy. Had to wait a few minutes before we could see a sales person, but once we met Paul Lepasana he gave us his undivided attention all the way through the… sales process. We were interested in the CX-5 Touring. He was helpful through the test drive, explaining the vehicle, financing options and the future service of the vehicle. Meeting with the finance guy is the part of the car purchasing experience I dread most. Short of giving the car away, this was the most pain-free trip to the finance office ever. Thanks Junior! Speaking of service This is the first time ever that Ill be bringing the vehicle back to the dealer for routine service. Their free oil change for life, along with some other service discounts, makes it economically feasible to let the dealer do the routine maintenance. They have a large, comfortable waiting area too, so it will be easy to stay productive for an hour or so while the vehicle is being worked on.Thank you so much for taking the time to write us a 5 star review. We are so glad to hear that you had a positive experience with Paul and Junior. We appreciate your business and are glad to hear that we will be seeing you in the future for service. We wish you many happy and worry free miles in your new CX5!
Thank you so much for taking the time to write us a 5 star review. We are so glad to hear that you had a positive experience with Paul and Junior. We appreciate your business and are glad to hear that we will be seeing you in the future for service. We wish you many happy and worry free miles in your new CX5!
Thank you so much for taking the time to write us a 5 star review. We are so glad to hear that you had a positive experience with Paul and Junior. We appreciate your business and are glad to hear that we will be seeing you in the future for service. We wish you many happy and worry free miles in your new CX5!
Thank you so much for taking the time to write us a 5 star review. We are so glad to hear that you had a positive experience with Paul and Junior. We appreciate your business and are glad to hear that we will be seeing you in the future for service. We wish you many happy and worry free miles in your new CX5!
Great dealer, honest pricing, no gimmicks
by Bhendricks93 on 12/16/2015Mike I. was great, he made buying a car what it should be and that's easy. I honestly feel he had my best interest in mind and he got me a beautiful 2016 CX-3 right within my budget. No haggle, no gimmicks. I cannot say how much I… appreciate it after having such a terrible experience with dealerships before. I recommend this dealer to anyone and definitely suggest buying your vehicle here.We are so glad to hear that you had a pleasant experience with Mike. Thank you so much for taking time to write about it and for giving us a 5 star review. We wish you the best in your new CX3!
We are so glad to hear that you had a pleasant experience with Mike. Thank you so much for taking time to write about it and for giving us a 5 star review. We wish you the best in your new CX3!
Overall great car-buying experience
by treitle2 on 12/06/2015We recently purchased two Mazdas (one 2014 pre-owned Mazda 3 hatchback and one new 2016 Mazda 3 hatchback) and had a positive experience both times. Our salesman was Omar and he was helpful from start to finish. We never felt pressured to… buy a car and he was willing to explore all of the options that were within our budget. We are also very happy with both cars. Buying a car is usually a horrible experience but it wasn't that bad dealing with Wayne Mazda. I would recommend this dealership to anyone looking to buy a Mazda.Thank you so much for taking the time to write us a 5 star review. It is our pleasure to hear that you had a positive experience with Omar. We are glad that he worked with you on getting you the cars you wanted. We wish you many happy and worry free miles in your Mazda 3s!
Thank you so much for taking the time to write us a 5 star review. It is our pleasure to hear that you had a positive experience with Omar. We are glad that he worked with you on getting you the cars you wanted. We wish you many happy and worry free miles in your Mazda 3s!
Mazda3
by mazda_man1 on 12/01/2015Worked with Omar Alkhalaf. Good salesman, had mechanical knowledge of the mazda3. Had a deal in 15 minutes. Dealership has a large inventory of all models, worth the tripThank you for taking the time to write us such a nice review and especially for your business. We're very happy that Omar was able to make your experience with us a good one. We wish you many happy worry-free miles in your new Mazda3. Thank you again.
Great over all experience
by Jonas1725 on 11/26/2015Me and my wife had a great over all experience here at wayne mazda. Our sales person Misael Then was very knowledgeable and very helpfull and friendly. We didn't feel pressured whatsoever. Hope every sales person is like hm. Would… definitely recommend him to friends and family.Love my Mazda!
by DanSull on 11/24/2015I had a great experience at Wayne Mazda. Misael greeted me as soon as I pulled into the parking lot. He helped me find exactly what I wanted and made sure it was in my price range. So happy I traded in my focus for a CX-5.Great Car Shopping Experience
by michaela4 on 11/20/2015My wife and I needed a car just to drive around town. We loved the way the Mazda 3 looked and thought we should test drive it. We went to Wayne Mazda and was greeted by Omar. He was very friendly and helped us find the model and color we… wanted. We were impressed by the test drive and thought the car handled great. Omar listened to what we wanted and what we wanted to pay. After a short negotiation he was able to get us a deal we were comfortable with. We never felt pushed into something we didn't want and left confident that we got a good deal. I would certainly recommend Wayne Mazda and Omar to anyone looking for a car.Awesome Experience
by shulaw1999 on 11/19/2015Just leased a 2016 Mazda CX-5 GT from Wayne Mazda and my experience was stellar. Super friendly and diligent service, including sales representatives Ash Choudhury and Christina Zaragoza. They made closing this deal a pleasant and… stress-free experience. Wayne Mazda beat the price of 5 different Mazda dealers I spoke to. Would highly recommend this dealership.Best car purchase experience ever
by cheryls1 on 11/16/2015From the time I walked onto the lot until I drove home in my new CX-5 the experience was nothing short of wonderful. Anita, my salesperson (not on the list below), was totally accommodating through two test drives, the negotiation and the… final sales process. While we were making our decision she was helpful and always available to answer questions. Wayne Mazda went out of their way to get me into my car. The whole process was great and everyone was friendly and helpful. I would definitely buy another car from them and recommend them highly.Thank you very much for taking the time to write us such a great 5 star review. We're very happy that Anita was able to make your car buying experience with us a good one. We wish you many happy worry free miles in your new Mazda CX-5. Thank you for your business.
A great experience
by AllieSt on 11/09/2015This dealership is top of the line with respect to professionalism and quality of purchase. It was a pleasure working with Victor Oliviery and I will definitely be recommending Wayne Mazda to any of my friends looking for a new car! So… excited about my new CX-3!!Thank you Allie for taking the time to write us another great 5 star review and especially for your business. We are very pleased that Victor was able to make your car buying experience with us a pleasant one. We wish you many happy miles in your new Mazda CX-3. Thank you again.
Anita did a terrific job
by Starchild181 on 10/27/2015My saleswoman Anita did a really great job during the entire sales process. She made the experience a lot less stressful and it really worked out well for me!Great Experience
by HaleyAZR on 10/26/2015After a very bad experience at another local Mazda dealership, we were ready to write Mazda off, but I am SOOO glad we didn't. We went to Wayne Mazda and Joe helped us get a great Mazda 3. He was knowledgeable, kind, and easy going. It… was truly a good experience car shopping... something I never thought I'd say!! Thank you Joe!Ashley was Awesome!
by petemichele on 10/24/2015When we first arrived at the dealership we were greeted by Ashley. We felt very comfortable the whole way thru the process as we were never rushed. It was our first experience buying a new car and we genuinely felt at ease with her. If more… sales people were like her the industry wouldn't have a bad as rap as it often does. The dealership didn't have the car we wanted in stock as we wanted the new CX-3 in dynamic blue and she happily ordered on for us. After leaving a small deposit we received the car in just one week. The deposit was credited to back to my account in just under 10 days from pickup. Everything went smoothly. We definitely plan on purchasing our next car from her in the spring. If you're in the market for a new Mazda you couldn't do better than Wayne Mazda with Ashley as your salesperson.
If you want selection, Wayne Mazda’s the place to look first. Here at Wayne Mazda of the New York metropolitan area is the best Mazda dealership around. With a huge inventory selection we have the ability to stock more cars than any other central Newark Mazda dealer. With new arrivals daily, you are bound to find just what you are looking for here at our dealership. Our huge selection changes daily so give us an opportunity to make you a customer for life!
Our no-nonsense way of selling vehicles is what our customers and every Mazda customer wants. Whether you are looking for a Mazda 3, Mazda 6, or Mazda MX-5 Miata, we want to be your first option among all of the New York Mazda dealers.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- English
- Spanish
We are extremely happy to hear about your positive car buying experience with James and Mike. Thank you sincerely for your loyalty to our dealership and for writing us a great review! We appreciate your business and look forward to seeing you again in the future but until then, we wish you many happy and safe miles!
by carespecialist on 05/10/2016