Skip to main content
Today 9:00 AM - 8:00 PM

Customer Reviews of Lincoln of Wayne

Review type:

155 reviews
Sort by:

  • Great Service at the Wayne Lincoln Dealership.

    5 out of 5 starsby samtheman847 on 10/15/2015

    The service staff was very responsive to all my concerns. The waiting room was clean and nicely stocked with snacks and bagels, very good bagels by the way. The car was serviced and cleaned nicely and I was out of the dealership in record time and very pleased by the compassion of the staff.
    • Thank you for the kind words. We are delighted your recent vehicle service visit was a positive experience from start to finish. We look forward to seeing you again in the near future. Best, Peter Spina Jr - GM (973) 696-9700 x7226

      by lincolnofwayne on 10/22/2015

  • MySilverBullet

    5 out of 5 starsby MySilverBullet on 10/06/2015

    Have a silver MKZ Hybrid that captures the eyes of both gentlemen as well as ladies. I receive numerous compliments regarding it's design, color and MPG. Nick in service department at Wayne Lincoln in New Jersey has been thoroughly knowledgeable, professional and helpful. Service has always been outstanding, prompt and worthy of Lincoln Employees.
    • We appreciate the warm feedback! It makes us happy your are enjoying your MKZ and that your recent vehicle service was able to exceed your expectations once again. If we can assist you again down the road, please stop in. Best, Peter Spina Jr - GM (973) 696-9700 x7226

      by lincolnofwayne on 10/13/2015

  • Best car dealer and service department!

    5 out of 5 starsby upmartini on 10/06/2015

    It was fast and easy in and out. I traveled 30 minutes to get to the service department, but it was well worth the trip in the time I saved at the service department. Everything is run in precision making the experience extremely quick. I was even able to pickup my vehicle after normal business hours. What could be more convenient? Not to mention how very pleasant the entire staff was. I will be back.
    • Thank you for the great feedback! At Lincoln of Wayne, we strive to ensure your service visit is both timely and thorough. We hope to see you again soon! Regards, Peter Spina Jr - GM (973) 696-9700 x7226

      by lincolnofwayne on 10/13/2015

  • Great service

    5 out of 5 starsby Customer5506 on 10/04/2015

    Great staff and service always done quickly. Out service is advisor Cindy Ammiano is always friendly, knowledgable and efficient.
    • We're happy Cindy was able to ensure your recent vehicle service was worthy of 5-stars. Thank you for the kind review. Please give us a call if we can assist you again. Best, Peter Spina Jr - GM (973) 696-9700 x7226

      by lincolnofwayne on 10/13/2015

  • great service

    5 out of 5 starsby diamond9067 on 09/28/2015

    I am extremely happy with my 2016 MKZ. The entire staff was a pleasure to work with. They really care that you are completely satisfied with your car and service.
    • Thank you for the wonderful feedback on your recent vehicle purchase. We hope you are still loving your new MKZ. If you do have any questions, please give us a call. Best, Peter Spina Jr - GM (973) 696-9700 x7226

      by lincolnofwayne on 09/28/2015

  • great service

    4 out of 5 starsby revasilescu on 09/22/2015

    Used the body shop for a small repair. Joe Maass was very helpful
    • Thank you for the great feedback! We're happy Joe was able to assist you with the repairs to your vehicle. Please let us know if we can assist you again down the road. Regards, Peter Spina Jr - GM (973) 696-9700 x7226

      by lincolnofwayne on 09/25/2015

  • Excellent professional service

    5 out of 5 starsby pquilter1972 on 09/17/2015

    I dealt with Peter Jr first and then Carlos.I am very happy and Carlos is a professional.I had a terrible experience at another Lincoln dealer but you guys know what you are doing!!!
    • We appreciate the warm feedback and are happy that both myself and Carlos were able to assist you with purchasing your new Lincoln! If you do have any questions about your new vehicle, please don't hesitate to give us a call. Best, Peter Spina Jr - GM (973) 696-9700 x7226

      by lincolnofwayne on 09/22/2015

  • Great dealer service, unreliable replacement parts

    4 out of 5 starsby FrankBell3418 on 09/15/2015

    The Wayne Lincoln service and staff are fine. The recent service was for a throttle body module replacement which was less than six months old and under warranty, also for a hybrid battery fan module that was about two years old and no longer under warranty. So my issue is the short service life of the replacement parts that Ford is providing. If the parts are not lasting, it would be nice to have a check from Ford for the cost of the part (if not the repair labor).
    • We appreciate your candid feedback and are glad we were ultimately able to ensure your vehicle repairs went well from start to finish. If we can assist you in any other way down the road, please let us know. Kind regards, Peter Spina Jr - GM (973) 696-9700 x7226

      by lincolnofwayne on 09/16/2015

  • Wayne Lincoln does service right!

    5 out of 5 starsby gagliaaj on 09/13/2015

    Kevyn Cruz always takes great care of my 2008 Lincoln MKX and really knows my SUV inside and out. I wouldn't service my 2008 Lincoln MKX anywhere else!
    • We appreciate the excellent feedback and are glad Kevyn was able to ensure the services for your MKX went well. Please stop in again soon. Best, Peter Spina Jr - GM (973) 696-9700 x7226

      by lincolnofwayne on 09/16/2015

  • Lincoln's #1

    5 out of 5 starsby berniek4469 on 09/09/2015

    Spinas and staff - none better. My MKZ and the service at Wayne Lincoln is more than I could ask for. No more Mercedes for me!
    • Thank you for the fantastic review! We are thrilled that you are loving your Lincoln and that your recent vehicle service exceeded all of your expectations. Please stop in again soon. Regards, Peter Spina Jr - GM (973) 696-9700 x7226

      by lincolnofwayne on 09/21/2015

  • Great service always!

    5 out of 5 starsby Rshinn10 on 09/04/2015

    Always a great experience when I go for service at Lincoln of Wayne. Nick always does a fantastic job at getting what needs to be done for my vehicle. A+ all around!
    • Thank you for the wonderful feedback! We're thrilled Nick was able to ensure your vehicle service went well from start to finish. Please give us a call if we can assist you in any other way. Best, Peter Spina Jr - GM (973) 696-9700 x7226

      by lincolnofwayne on 09/09/2015

  • Excellent Service

    5 out of 5 starsby HowardScott on 08/30/2015

    You are making quite a habit of this. Each time I bring my car in for service your staff is friendly and efficient and you complete the service quickly. Well done!
    • We appreciate your continued loyalty to Lincoln of Wayne. It makes us happy we continue to exceed your expectations for all of your vehicle needs. Please stop in and see us again soon. Regards, Peter Spina Jr - GM (973) 696-9700 x7226

      by lincolnofwayne on 09/03/2015

  • Great service!

    5 out of 5 starsby Elegance1819 on 08/27/2015

    I was given the star treatment from beginning to end. The staff was courteous and attentive to my needs. I am very happy with the professional service that was provided.
    • It makes us happy knowing that your vehicle service went so well. Thank you very much for the kind remarks. We would be delighted to assist you again down the road - please stop in any time! Best, Peter Spina Jr - GM (973) 696-9700 x7226

      by lincolnofwayne on 09/02/2015

  • Great Experience

    5 out of 5 starsby karen914 on 08/26/2015

    Everyone at Lincoln of Wayne - from the check-in guy to the service agent, the mechanic and cashier - were all professional, friendly and helpful.
    • Thank you for the kind words. We're delighted that your vehicle service went well from start to finish. If we can assist you in any other way, please give us a call. Regards, Peter Spina Jr - GM (973) 696-9700 x7226

      by lincolnofwayne on 09/02/2015

  • Super Car Care

    5 out of 5 starsby OleGW4113 on 08/17/2015

    Superb care by staff and good work by the technician.
    • Thank you for the kind words. It makes us happy that your vehicle service went well from start to finish. Please stop in again soon. Best, Peter Spina Jr - GM (973) 696-9700 x7226

      by lincolnofwayne on 08/19/2015

  • terrific dealership

    5 out of 5 starsby rpetronk on 08/13/2015

    excellent service, they also gave me a really nice courtesy car.
    • We appreciate the kind feedback and are glad your vehicle service went well from start to finish. If we can assist you again, please stop in! Best, Peter Spina Jr - GM (973) 696-9700 x7226

      by lincolnofwayne on 08/18/2015

  • Top Rating

    5 out of 5 starsby shents29 on 08/01/2015
    updated 08/06/2015

    Kevin and Stephanie and Seth were all very courteous and accomodating and my car was ready to be picked up exactly when promised. I love that it was returned to me freshly washed! Wayne Lincoln really takes special care of its customers. Thank you!
    • We are thrilled to have been able to assist you with your recent vehicle service. Thank you for the kind remarks. Please let us know if we can assist you agin. Best, Peter Spina Jr - GM (973) 696-9700 x7226

      by lincolnofwayne on 08/12/2015

  • great people CINDY AND NICK

    5 out of 5 starsby alfonso5879 on 07/30/2015
    updated 08/06/2015

    the brakes were making a thumping noise i was told they were completely safe but need rotors to stop the noise/ i had gad brakes put in in last feb.
    • Thank you for the kind feedback. We're glad we were able to assist you with diagnosing your vehicle issue. If we can assist you in any other way, please give us a call. Best, Peter Spina Jr - GM (973) 696-9700 x7226

      by lincolnofwayne on 08/12/2015

  • Ken Julien

    5 out of 5 starsby kenjulien on 08/05/2015

    Leased a 2012 MKX and eventually bought it. Great help with financing matters. Efficient staff. Service took care of a mechanical problem for free and even loan me a service car for the day. Awesome guys....
    • We appreciate you ongoing loyalty to Lincoln of Wayne. Thank you for the warm feedback. We look forward to assisting you again. Best regards, Peter Spina Jr - GM (973) 696-9700 x7226

      by lincolnofwayne on 08/12/2015

  • Great customer service

    5 out of 5 starsby Cherokee8743 on 08/04/2015

    l have a MKZ, leased. it was in for scheduled maintanince. Everyone was very helpful. very polite. I was given a loner MKC, love it!!!!!, wish my lease was up so I could lease it! showed a lot of people at pharmaceutical company i work at, even the BMW drivers!, what a nice ride! Thank you.
    • Thank you so much for the kind words. We're glad your vehicle service went well and that you enjoyed your time with the MKC. Please stop in again soon. Warm regards, Peter Spina Jr - GM (973) 696-9700 x7226

      by lincolnofwayne on 08/12/2015

  • Great service and a washed car to boot!

    5 out of 5 starsby lorlincoln on 08/05/2015

    I brought my 2015 MKZ in for a recall repair. The staff was helpful and professional from beginning to end. The repair was completed within the expected time. All in all a very positive experience!
    • Thank you for the great review. It makes us happy that your vehicle repair went so well. Please let us know if we can assist you again. Regards, Peter Spina Jr - GM (973) 696-9700 x7226

      by lincolnofwayne on 08/12/2015


About our dealership