Lincoln of Wayne
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Dealership Service Review
service Rating
Great dealer service, unreliable replacement parts
Written byon 09/15/2015
The Wayne Lincoln service and staff are fine. The recent service was for a throttle body module replacement which was less than six months old and under warranty, also for a hybrid battery fan module that was about two years old and no longer under warranty. So my issue is the short service life of the replacement parts that Ford is providing. If the parts are not lasting, it would be nice to have a check from Ford for the cost of the part (if not the repair labor).
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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lincolnofwayne on 09/16/2015
Dealer Response
We appreciate your candid feedback and are glad we were ultimately able to ensure your vehicle repairs went well from start to finish. If we can assist you in any other way down the road, please let us know.
Kind regards,
Peter Spina Jr - GM (973) 696-9700 x7226
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