Victory Subaru
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Customer Reviews of Victory Subaru
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by PH in EB on 12/23/2019We just leased a 2020 Legacy from Victory Subaru. This is the second car we leased from them within the last year. Our experience this time was as good if not better than the first. Our original salesman, Mario Lopez has moved up the… ladder so this time we worked with Bilal Akmal. Bilal was very friendly and easy to work with. He listened to what we were looking for and then offered to take us on test drives with two models we were considering. When we ultimately decided on the Legacy, they didn't have the color we wanted in stock so Bilal worked to help find our choice in the region. In three (3) days he called to say the car had arrived at the dealership. As with our first car from Victory, the "delivery" process was so easy compared to our experiences with other dealerships/brands. They had most of the paperwork ready for us and we were literally in & out of the dealership in our new Legacy in about 90 minutes. We cannot say enough about Bilal, Mario and the whole team at Victory Subary. We highly recommend them!I had a very positive experience here
by IrinaVv on 12/21/2019I recently bought a new Forester from Victory Subaru. All people in the dealership I’ve worked with, Aaron, Antony and Tom (finance) made my car shopping experience unforgettable! The team was honest, super friendly and very professional.Outstanding Dealership in All Capacities
by Joan Costello on 12/11/2019Victory Subaru, Somerset, NJ is an outstanding dealership with a full complement of professional, personable staff members in all capacities … management, sales, finance, customer service, car service, et al. I visited three other Subaru… dealerships within central Jersey and this dealership exceeded all of the others with friendliness, patience, not rushing me to close a deal, willingness to listen to all of my concerns, professional atmosphere, good stock, fully capable service department, and the best price and most value for the money of all the dealerships, beating TrueCar and Costco prices. When I walked through the front door, I was greeted by a smiling young lady at the front desk plus a Sales Associate (Marcus). Within 10 minutes, both the Sales Manager and the General Sales Manager introduced themselves and we discussed what I wanted. They literally worked directly with me and Marcus to develop a car package that I would have been a fool to pass on. Before I left, Marcus walked me to the Service Department and introduced me to the main Service Consultant, so that I could address any questions or concerns for future service. I try to buy a car where I am confident in the service department and that is what I did here. The next day, I returned to pick up the car. The Financial Consultant introduced himself to me as soon as I entered. Later, I met with said Financial Consultant, who explained everything to me and finalized much paperwork, patiently and thoroughly explaining everything on each piece of paper that I signed or initialed, sometimes explaining twice to ensure that I fully understood and had no trepidations. Before I left, the Customer Service Representative introduced himself and offered to help me learn any of the features of the very complex car I bought – a 2020 Subaru Legacy Limited, fully loaded – and telling me to contact him, whenever I needed to talk to him about any concerns, explanations or lessons on the car features and capabilities. Finally, Marcus patiently spent over an hour explaining many of the numerous features, and this car has tons of features. He wanted to make sure I was comfortable driving it. He even set up the more common and useful settings for safety, comfort and convenience to make sure they were in place even before I left the lot. Some dealerships or sales persons might have just said read the manual. Not so here. Any time I want to learn more features, he assured me he would make himself available and spend as much time as needed for me to learn. Did I mention that this car has tons of features and over 120 computers that run the electronic aspects of the car. I left with a wonderful car, an amazing deal, a great relationship with the dealership staff, and confidence that my future experience with my Subaru Legacy and Victory Subaru will be positive in every conceivable way. And, I cannot say enough about the professional, calm, friendly, concerned, thorough approach that Marcus used. Honestly, it was like any other business meeting I have had in my extensive career in Information Technology. A true professional and I could not say enough good things about him. Ask for Marcus Bejar in sales if you want a car. ~ Joan CostelloPlease with recent purchase
by grut on 12/05/2019Our Sales Associate, Chris Sisco was very friendly & knowledgable on recent purchase of Forester. He displayed a personable & professional attitude; this was not our first time at this dealership but working with Chris made it a seamless &… professional experience. Would highly recommend him to friends & family.Victory Subaru
by ER on 12/05/2019I had a very good experience buying my new Crosstrek from Bilal. He helped me to get all of the features I was looking for in the car as well as the color of the car. He was very knowledgeable and did everything he could to make sure I… was satisfied with my purchase. I would definitely recommend Victory Subaru and especially Bilal!Great Experience
by Nikki on 12/01/2019Steve was great and helped us find the perfect car. He was honest and answered all of our questions. Would definitely recommend Victory Subaru.Had a Victory experience!
by Nam on 11/25/2019Had an excellent experience purchasing our 2020 Forester Sport From Victory Subaru and our Sales Advisor Aaron Potocny did a terrific job at keeping us up to date on our special ordered vehicle.Great experience at Victory Subaru!
by Alia on 11/19/2019I was welcomed by a warm receptionist. Greeted by a very friendly sales associated named Bilal who walked me through the whole process. I had a pleasant experience making my purchase. I would recommend and have been recommending Victory… Subaru to friends, family and anyone reading this review.Five star service
by freddyfine2002 on 11/14/2019Thank you to the people (Chris and all) at Victory Subaru for smooth transition from my old Subaru to a 2019 Crosstrek. It is my 3rd purchase from Victory. They are definitely doing it right!Service fantastic, Sales--very mixed!
by Tom on 11/11/2019Note: This place literally pays you to leave 5-star reviews. Service and Aaron Potocny can have the 5 stars, but I'm not giving this dealership as a whole that rating. Forget their stupid gift card. It just isn't a square-dealing… dealership. Let this be the first clue. To be clear: Fantastic service department. Period. Receptionist--also great. VERY MIXED sales experience, on two Subarus I leased from this dealership. In both cases, everyone was friendly and professional from start to finish, but the 2-4 managers you have to deal with between the salesperson (who's usually fine) and the final sale have always seemed like smarmy, deceitful [non-permissible content removed] like you might expect from a car dealership. Hiding fees here, evading direct questions there, trying to butter you up instead of doing business straight, wasting your time, making you sweat it out--not treating you like a reasonable consumer who knows what they want to spend, as I have experienced elsewhere (alas, when I lived in other states). I was furious by the time I finished making this deal. I will say, however, that on both occasions, I found that when I met with yet another employee to do the final paperwork, where they could potentially try to upsell you on a million other products and protection plans you probably don't need--that was a pleasant, pressure-free situation that left me feeling ok. They didn't blow that. Tom was great. The Russian guy I dealt with four years ago was also great. Aaron Potocny was my salesman this time, and he was a real human being--down to earth, candid, and always available when I had questions via text message throughout the week-long process of deciding which car and which dealership I wanted. He had a disarming sense of humor and was easy to talk to. If it weren't for that, my wife and I would have gone elsewhere halfway through this deal. I had zero goodwill for this place by the end, except for Aaron. (I still might have brought my car for service here, though--make no mistake! Service department is 100%!)Loved it!
by Jfer2191 on 11/09/2019I have been to different car dealerships and they’re all the typical “pushy” salesman but this was different. In and out in 2 hours (sounds like a lot but that’s fast!) Steven was helpful, knowledgeable and very straightforward. Walked out… the door with my dream car.Bilal
by Hallie on 11/01/2019Bilal has so much knowledge about the Forester and had the patience to answer all my questions. There was no hard sell. Liked the small family feel of the dealership. The day of pickup went so smoothly. No long waits. Fabulous rep.Great service
by Casey Murphy on 10/22/2019Victory Subaru helped me out tremendously while purchasing my Subaru crosstrek. They were very eager to answer all questions and made the buying process easy and painless. Bilal was very helpful with the whole process.Car Purchase
by KathyQ on 10/18/2019Great experience working with Steve at the dealership. Highly recommend and you can tell by how busy his place is. This is our 3rd vehicle purchase.Great Subaru Service!
by Ashley27 on 10/14/2019I purchased a new Subaru Ascent from Aaron Potocny at Victory Subaru several weeks ago and could not be happier!! From my initial online inquiry to the final paperwork he was professional, helpful, and not annoying like car salesman can be.… I never felt pressured or overwhelmed by him and would certainly consider buying from him again!Wonderful Service
by elm on 10/05/2019Today Bilal helped us. He spent a lot of time and due diligence making sure he found us a car we loved that was in our price range. He was great, helpful, and patient.Easy to Get What You Want
by Lisset on 10/04/2019I was going to purchase a Crosstrek without the navigation (thought I didn't need it) then I changed my mind. When I called Aaron Potocny at Victory Subaru he immediately found me the vehicle with navigation. Aaron was very helpfulCar buying experience 2019 Subaru Outback
by JohncyVarghese on 09/16/2019Me and my wife took an appointment for a test drive of Outback and walked into Victory Subaru on Saturday, 9/14/19. Zohaib was assigned to work with us through out this process. He is knowledgeable and explained us, in great detail, about… the model we were looking for. He also explained us about various benefits Victory Subaru is offering at the time (including lifetime drivetrain warranty). He patiently worked with us through out entire process. Which made our decision a fairly easy one. Later on Luis Rivera joined us in finalizing the deal and helping us secure a great financing offer. Overall our experience at Victory Subaru was exceptional. Because of them today we are driving a reliable vehicle everyone would envy. :)Excellent Dealership
by jwonsor on 09/16/2019We had the pleasure of working with Chris Sisco. After searching for nearly a month to find a pre-owned Subaru in our budget, we happily drove away in a Forester, in immaculate shape. Chris knows EVERYTHING there is to know about Subaru and… his enthusiasm is contagious. No-one at the dealership was pushy in any way which is rare to find. I would absolutely shop here again and recommend them to my family and friends.Thank you so much! Regards, The Victory Subaru Team
2019 Forester
by RSP on 09/14/2019Had an excellent purchase experience with Bilal for a 2019 Forester. They had just the car I wanted from the listings on their web site, test drove it and purchased it the same day. Everything easy, and follow-up perfect. Thank you.Thanks for your nice review! Regards, The Victory Subaru Team
Great environment
by kcdogg18 on 08/31/2019updated 09/11/2019Everyone at the dealership is professional and down to earthThanks for the nice review! Regards, The Victory Subaru Team
Subaru Crosstrek
Subaru Forester
Subaru Outback
Subaru Legacy
About our dealership
We appreciate the kind words, Johncy. We look forward to seeing you again in the future! Regards, The Victory Subaru Team
by Victory Subaru on 09/17/2019