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Customer Reviews of Victory Subaru

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292 sales reviews
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  • Great Experience!

    5 out of 5 starsby MB on 11/30/2020

    Bilal was very helpful and informative while I bought my new Crosstrek. He did not pressure me, was very patient, and went over everything in detail! The dealership had a really welcoming environment overall. Great experience!

  • Used CrossTrek

    5 out of 5 starsby Jennifer Quercia on 11/27/2020

    I bought a used Subaru CrossTrek and worked with Mary Sweeney. She was amazing....extremely friendly and professional. Excellent communication and follow-up. Very helpful. I would highly recommend this dealership if you are looking for a new car. Very smooth transaction.

  • Great Service!

    5 out of 5 starsby AnnaPay on 11/27/2020

    My husband and I went in to see a car that we saw online. Bilal helped us and was wonderful! He showed us the car, and helped us with a price we'd all be happy with. While we waited for finance Bilal showed us the service area, features of my car, and the snack area. Bilal was very friendly and made this a great experience

  • Excellent and exciting!

    5 out of 5 starsby Joel on 11/14/2020

    My first reaction to looking for a new car is thinking it will be a painful process. But Aaron, Anthony, and the whole team truly made this a painless process. Then all that was left was to be excited for my 2021 Crosstrek. Thank you, Victory Subaru!

  • Great New Car Buying Experience

    5 out of 5 starsby Kim Mack Rosenberg on 11/04/2020

    Just bought my first car in many, many years and had such a good experience at Victory Subaru this past weekend. Mary, the salesperson, was friendly, honest, and professional as was the rest of the Victory team. I knew I wanted a Subaru Outback Touring and went with Victory because of the positive experiences people reported with them. I feel like I got good value and the car is a great ride!

  • Great Customer Service

    4 out of 5 starsby 1stSubaru on 10/24/2020

    Bilal and team are friendly and have great customer service.

  • Work with Bilal! Great used car buying experience

    5 out of 5 starsby Majid Lakhani on 10/20/2020

    I bought a used Audi Q7 from Victory Subaru. They aren't the type of dealership to add 4,000 on fees like others do, so the price you see online is accurate (+$500 doc fees). I worked with Bilal and he seemed to be honest and straightforward on what he could and could not do. We must've made him go back and forth to the manager 4-5 times just to get us the best deal. I would recommend working with Bilal and overall recommend Victory Subaru. My only feedback would be the amount of time and paperwork it took for the financing piece! Time to go digital...
  • smoothest car buying experience

    5 out of 5 starsby Dayal on 10/15/2020

    I would recommend victory Subaru because out of all the car buying experience I’ve been in this was hands down the best! I was in the market for a Subaru wrx and when I called and spoke to Mark he help out as much as he can and even went ahead and held the car for me until I got there. After that my man Bilal closed the deal and gave me the best price for the car. 5/5 I would victory Subaru.
  • Great service

    5 out of 5 starsby Agoyette on 10/05/2020

    We bought our third Subaru recently from Victory. Bilal Akmals helped us sort through all of our options to upgrade. It took us a long time to decide, but he was very patient. He even helped sort through a glitch with the my Subaru app to ensure that we were set up and everything was working perfectly. Excellent service from start to finish.
  • Aaron Potocny

    5 out of 5 starsby Victory Subaru on 09/17/2020

    I want to thank Aaron Potocny and the Victory team for their efforts getting me into a 2020 Subaru Wrx Premium. Aaron was very helpful and down to earth. Dealership stayed open 2 extra hours for the deal to be complete and I never felt rushed. I would highly recommend using this dealership and Aaron Potocny are your sales rep. Thanks again Victory!
  • Best experience / Great customer service

    5 out of 5 starsby CindyH20 on 09/07/2020

    Victory Subaru is awesome place to shop for your dream car. My experience was outstanding and left there feeling happy with my deal. Look no further than Victory Subaru in Somerset New Jersey. Bilal our salesman was knowledgable and dedicated to world class service --------- and he comes through ! Bilal from Victory Subaru was welcoming from the start and treat us like family.The vehicle I purchased was flawless and very favorably priced. I am so impressed with my experience. I have recommended Victory Subaru to my friends and family. I feel I can trust Bilal and Victory Subaru with respect to the quality and price of the vehicle. Trust is critical when shopping for a vehicle. Bilal was very patient and helpful. He answered all our questions and let us make our choice. Bilal was awesome!
  • Car Buying Experience at Victory Subaru, Somerset, NJ

    5 out of 5 starsby M Royer on 09/04/2020

    We had an excellent experience at Victory Subaru. The sales consultant (Bilal) was very friendly and knowledgeable about both the mechanical and electronic components and features of the cars. Bilal patiently answered all of our questions. We didn’t feel rushed or pressured to buy. Bilal efficiently handled any required paperwork. Vicky in the business office was also very friendly and efficient, patiently answered all of our questions, and prepared all the necessary paperwork to complete the purchase. We are very happy with our first car-buying experience at Victory Subaru.
  • Outstanding Experience

    5 out of 5 starsby Kathlyb on 09/02/2020

    We drove from Staten Island to Jersey because the two dealerships we visited on Staten Island didn’t seem to care about our business. One guy even said he didn’t want us to “waste his time” with a test drive unless we were going to buy the car! The other Staten Island place would only take appointments over the phone. They never called us back. So we drove over the bridge to Victory Subaru in New Jersey. We were Toyota/Honda people but had read good things about Subarus and wanted to test drive the Outback and Forester models. We walked in to Victory Subaru and Bilal helped us out right away. The place was large and clean. Bilal listened to us and let us drive both models. He was knowledgeable, respectful, and not pushy at all. The car we loved was above our price limit and we knew they wouldn’t be able to come down enough. Wrong. They gave us a generous trade-in on our Honda, and we were able to afford our beautiful 2018 Forester. Bilal is a top-notch sales rep. I0/10 would recommend him to anyone. One more thing: everyone we met at Victory was really nice. One of the guys told us it’s a family-run business and the owners are good people To work for. If you need a new car, check out Victory and ask for Bilal!
  • Victory Subaru Review

    5 out of 5 starsby iekh on 08/31/2020

    Doing business with Victory Subaru was very easy, and they are very trustworthy. I would definitely recommend Victory Subaru to anyone looking for a great car dealership.
  • Best car buying experience ever,

    5 out of 5 starsby Gchandler on 08/27/2020

    I purchased a 2017 Subaru Outback 3.6 limited at Victory Subaru from Chris Sisco on 8/24/20. The process was very straightforward and easy. Chris was the most knowledgeable car salesman I have ever met and knows everything there is to know about the Subaru brand and their vehicles. He has a no pressure, straight shooter attitude and dealing with him was an absolute pleasure. He took the stress and anxiety out of the car buying equation. Vicky Buck, the manager of the finance department, was wonderful as well. I would highly recommend Victory Subaru and Chris Sisco to anyone looking for a quality vehicle at a great price and a laid back sales approach.
  • Subaru Outback

    5 out of 5 starsby 2013 Suabaru Outback on 08/24/2020

    Aaron was a great help in making my final decision. I flew from Indiana to get the car and it was what I wanted. It had some cosmetic things that I didn't catch in the video but overall I love the car. The service and the hospitality were great. Aaron, followed up twice to see how things were going which I appreciate. Best of luck!
  • Great Car Purchaing Experience!

    5 out of 5 starsby Daniel Holguin on 08/18/2020

    Recently purchased a 2020 Subaru Forester Sport at Victory Subaru in Somerset. This was the easiest and quickest car purchase process I have ever experienced. When I walked in, I was introduced to Chris and told him about the car I wanted to buy. He went out and brought it out to the front for my wife and I to test drive. He explained every part of the car, inside and out, and all of its functionality, engineering, and features. The test drive went great and returned back to the store. We talked numbers and agreed to something that was good for me and the business. I spent minimal time with the finance team - they also made the whole process very transparent and simple. Signed the docs and drove off with my new vehicle. Love my purchase and love my experience with Victory Subaru! I would recommend this place to anyone interested in purchasing a Subaru in New Jersey/New York and definately ask for Chris!
  • Vehicle Purchase

    5 out of 5 starsby Carlos Q on 08/11/2020

    We had a great experience with Victory Subaru in our purchase of the 2020 Crosstrek Premium. Our sales rep, Bilal Akmal, was very courteous, friendly, and helpful, and answered all our questions about the vehicle. The whole staff was very welcoming and made us feel at home. Would recommend this dealership to anyone looking for a Subaru!
  • Great customer service

    5 out of 5 starsby Great customer service on 08/04/2020

    This was my first experience with the sales department. The customer service was excellent. Bilal and Joe were polite and friendly. I would definetly go back to this dealer.
  • happy!

    4 out of 5 starsby happy on 07/16/2020

    The low pressure, easy-going manner of the salesperson Bilal made the experience stress-free and enjoyable.
  • A first time POSITIVE experience

    5 out of 5 starsby Eddie on 07/14/2020

    Wanted to explore and be informed on making a new car purchase.Indecisive on which model Impreza, keeping within a set budget, Bilal Akmal, Subaru’s Sales Consultant, did not come on with a hard sales pitch, but rather listened to my wants and needs and guided me to making the right choice for myself.He is truly the consummate Sales Extrodinaire!

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