Paul Miller Subaru
Today 9:00 AM - 8:00 PM
Customer Reviews of Paul Miller Subaru
Review type:
Awaiting vehicle
by Apple on 04/29/2025
They sent me paperwork that wasn’t filled out expecting me to sign it! Just to explain this: What I’m saying is I could’ve signed it and they could fill out/in whatever they wanted when they received it back, making it look like I approved… it!
I asked for different policies explaining their warranties and never received them, but did receive the page that said 6 of 6 to sign off that I agree with them and accepted them! I have requested the other five pages and still have yet to hear back on what I’m actually signing for!
Communication has been beyond horrible!!
I had an added $400 anti-theft policy on my buyers agreement or buyers contract when I received it to sign! I don’t recall asking for it, nor why I would ask for it!
It appeared they charged me Sales Tax not only on their buyers agreement, but also on my Title and Registration Application, so in other words “Charged Double Taxes!!”
This is just a handful of the dozens of errors I found in the paperwork that was sent to me!!
Update April 2025:
Awaiting vehicle purchased
396 reviews
Sort by:
Seamless Transaction, Carlos was Incredibly Helpful
by SamIAm25 on 12/25/2015Carlos was patient, professional, and informative. The transaction was straightforward - the sales team presented a fair price, well below the True Car Estimate, eliminating the need for haggling. The loan application and paperwork was… reasonably quick. Overall an excellent experience.Honest and helpful
by Clunkerman on 12/17/2015The best dealership I have dealt with. Jerry the service manger, goes out of his way to make you happy.like the Express feature
by RochelleRed on 11/24/2015updated 11/30/2015I had made an appointment online to make sure I had a 'spot'. I didn't realize there was a change to the website and now there is no room to add written text. I wanted to make Service aware that I had coupons. Please put that feature back… on your website. I didn't know that there was Express service until I got to the dealership. Once they saw what I needed done, I was directed to the Express desk. What a great idea for those that are just having routine things done (oil change, tire rotation). I like to wait for my car and the waiting area is clean and bright. And wow! The huge TV that is now there! So easy to see. And the total car wash service is fantastic. I was so pleasantly surprised to see that the interior was washed as well. Keep up the great work.Excellent and friendly service
by 4mysammy on 11/12/2015updated 11/23/2015While traveling to NJ ,my Subaru needed to be serviced. Stopped in Paul Miller in Nj . They where very friendly and my issue was resolved .Express oil change
by Kilgtrout on 11/05/2015updated 11/17/2015Makes changing the oil as easy and quick as the Quickie Lube franchises.First Service
by jsandrews on 11/01/2015updated 11/17/2015Service was done on time with the exception of the cost a very good experiencePM SUBARU Review
by masubaru on 11/13/2015Was able to quickly schedule service appt. and very friendly, responsive customer service staff were able to provide feedback regarding concerns and future needs with input from mechanics....very satisfied with overall experience..........Second Very Satisfied Purchase From Paul Miller Subaru in 8 Weeks!
by WZatorski on 11/10/2015This is my second purchase of a new Subaru in eight weeks time from Paul Miller Subaru. My wife and I were so satisfied with the level of attention and service that we received the first time, it was a no brainer to come back to see Miguel… Cely at Paul Miller Subaru when we needed to buy another car. We were greeted right when we walked in and were very quickly on our way to buying our 2016 Legacy. All staff members took care of us like we were family members and all of our car buying needs were taken care of professionally without pressure. We will return to see Miguel at Paul Miller Subaru when we buy our next car!Great Express Service
by Truth56 on 10/26/2015updated 11/12/2015The Express Service occurred exactly as promised. The customer service representative was courteous, friendly and extremely helpful.Joe Bigio & Paul Miller Subaru - Excellent Experience
by steveg1111 on 10/10/2015updated 11/06/2015The team at Paul Miller Subaru did a fantastic job with my purchase of the 2015 XV CrossTrek Hybrid. The entire process took less than a week from test-drive to final purchase. The price negotiations were no-pressure. And the final delivery… was seamless. I would highly recommend Paul Miller Subaru and especially Joe Bigio to anyone purchasing a Subaru.Thank You Ryan Murphy
by SubiWrxLove on 09/15/2015updated 11/04/2015Can't be any more happy on how everything went, usually it's back and forth with dealers but not here. Ryan gets 10 stars from me. He is really knowledgeableally of Subaru and even owns them, not like some other place I been to where they… don't know the models of there cars or what is stander on it. He met me half way and got me out of my upside down car and put me in a car that will hold it value a 2015 wrx and welcomed me to the Subi family.LOVE!!!! Thank you RyanGrear service
by KatMac12 on 09/01/2015updated 10/29/2015The team at Paul Miller is Always professional. The work was done correctly and promptly.very satisfied
by soccer1195 on 10/24/2015My experience was wonderful. They worked with me to get the car I wanted , the outback for the best price . My salesman was very experienced and helpful . He showed me how to use all the buttons inside the car and sink my phone to blue… tooth . I am very happy with my experience .Good Service ;Fair Price
by jazz703r on 10/23/2015We had a good experience with Paul Miller Subaru Dealership. Michael Geller, our salesman, was excellent and made it very easy.Thank you for my car
by CMorokoff on 08/11/2015updated 10/21/2015A friend thoughtfully did the research for me and discovered that finding an all wheel drive vehicle with a manual transmission is about like stumbling upon a unicorn. Fortunately, Subaru makes such a vehicle - the Imprezza. Even more… fortunately, Paul Miller was able to sell me one in seven days. I'm delighted.Always Satisfied
by lizbiz1957 on 10/09/2015Have purchased my 3rd car from Paul Miller. Keep coming back.Routine servicing
by jetset38 on 10/07/2015They changed oil, air filters and rotated tires Checked tire pressure light and turned it offjob well done!
by BurrEvans on 10/02/2015I was extremely pleased with Paul Miller Subaru- all staff were friendly, and professional. Work was complete sooner than I expected and done right the first time. I like the way Paul Miller works.Oil Change
by jeffm44 on 09/20/2015The work was done quickly and well. Nice to just be able to go and have oil changed without an appointment.1st time Express service
by Caki822 on 09/01/2015Called to set an appointment to get some work done on my car. They told me come on down we now have express service! Great! I got there they did what I needed done and I was on my way. Saved me do much time.30,000 mile service
by lincoln113 on 09/01/2015Great and accommodating service department. I was treated like they wanted my business and was looking forward to my returning again.
Subaru Forester
Subaru Crosstrek
Subaru Outback
Subaru Impreza
About our dealership