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Customer Reviews of Paul Miller Subaru

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397 reviews
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  • Recall repair

    5 out of 5 starsby Kevn Gilmore on 01/09/2021

    Samantha your mechanic was very friendly went out of her way to help me with question's with the car.
    • Kevn, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Kristie Obra on 02/05/2021

  • Terrific

    5 out of 5 starsby Msv on 12/30/2020
    updated 01/06/2021

    Very good service experience...Frank my service rep was very attentive and did a great job keeping me informed of what was going on with my car - everyone was very friendly.
    • Thank you! We take our reviews seriously and are delighted to hear about your visit went well with Frank. We appreciate your feedback!

      by Shawn Huff on 01/31/2021

  • New car

    5 out of 5 starsby Gary Frayer on 12/29/2020
    updated 01/05/2021

    Paul Miller Subaru is awesome. thanks for making my buying process easy
    • Thanks for the positive star rating, Gary! Is there anything that stood out about your experience we can share with our Team? We hope to see you again! We hope you continue to choose us for all your automotive needs! Take care!

      by Kristie Obra on 02/03/2021

  • Terrific

    5 out of 5 starsby Msv on 12/30/2020

    Very good service experience...Frank my service rep was very attentive and did a great job keeping me informed of what was going on with my car - everyone was very friendly.
    • We really appreciate your great feedback! Our team is available should you require any extra help.

      by Kristie Obra on 01/31/2021

  • Shoutout to Dashawn Freeman

    5 out of 5 starsby Phenomenal on 12/24/2020

    Before arriving, I thought I'd test drive a car or two. My experience with Dashawn Freeman ended in me driving away with a new car. Not only the 2020 with plush interior that I had anticipated purchasing, but a 2021 with leather. Dashawn outlined that spending a bit extra upfront pays off... I am so thankful I went with his advice. He felt super trustworthy much unlike the stereotypes of car sales men. He sat in my new car with me for an hour after the dealer closed making sure I knew every bell and whistle to get home safely. Furthermore, he followed up the next day and has reached out a few times over the last month making sure all is well. Go to Paul Miller and ask for Dashawn.
    • Thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

      by Kristie Obra on 01/31/2021

  • Subaru Hybrid 2014

    5 out of 5 starsby Dee Greenleaf on 12/21/2020

    Thank you for an amazing experience as soon as I walked in the door and met your team I felt confident that my car was in Great hands! It’s true to always put your best foot forward and you did Vanessa and Allli were helpful and stupendous at their jobs! Cannot be more happy 😃!
    • Thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

      by Kristie Obra on 01/31/2021

  • Sales

    5 out of 5 starsby Jim Metzler on 12/18/2020

    Jim was a pleasure to deal with, no pressure answered all our questions. It was a very good experience and have already given his name to a friend.
    • Hello Jim, thanks for your great review, and for giving our dealership such a high star rating! Thanks for the recommendation, and have an amazing day!

      by Cozet Joyner on 01/31/2021

  • Great car and dealership best salesman Ingram

    5 out of 5 starsby Tony on 12/13/2020

    Ingram was helpful and great to work with
    • Tony, thank you for your high star rating. We're happy to see that your experience with us was excellent! Please let us know if you have any additional questions about services you received and thank you again for choosing Paul Miller Subaru!

      by Kristie Obra on 01/31/2021

  • Efficient

    4 out of 5 starsby Ll on 12/06/2020

    Oil change and battery change done in an efficient manner within the 1.5 hours expected. Waiting area was clean and social distancing observed. Service representative was helpful in summarizing future maintenance needs.
    • Hello, we take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Thank you so much for choosing Paul Miller Subaru as your first choice for service!

      by Cozet Joyner on 01/31/2021

  • Love my Crosstrek

    5 out of 5 starsby Renee on 11/22/2020

    Very pleasant experience at Paul Miller Subaru. Ingram was very helpful. I financed a 2018 Crosstrek.
    • Renee, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!

      by Kristie Obra on 01/31/2021

  • Truck repair

    5 out of 5 starsby Leo Bazan on 11/17/2020

    Thanks a lot to your staff and they are very profesional.
    • Leo, we're glad you had such a wonderful experience with us! We hope you have a great day!

      by Kristie Obra on 01/31/2021

  • replace tire under tire replacement plan

    5 out of 5 starsby julie cohan on 11/17/2020

    When I brought the car in to service, they took total charge. They looked up my record, checked with my insurance and replaced my tire no charge. And ... I even got my car washed!
    • Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Take care!

      by Laura Pacific on 02/02/2021

  • For salesman Alex Kim

    5 out of 5 starsby Alex Kim on 11/14/2020

    Alex was great. Extremely courteous!
    • Alex, we are so happy to read such a great review about Paul Miller Subaru! If you're ever in need of more help, please let us know!

      by Kristie Obra on 01/31/2021

  • Above the norm

    5 out of 5 starsby Jamie on 11/12/2020

    Due to special circumstances, Paul Miller Subaru went above and beyond with the servicing of my vehicle. They didn't have to, they just did it because they thought it was the right thing to do and I thank them for it!
    • Hi Jamie! We're so happy we were able to help you out! We want all our customers to feel this way when leaving our dealership!

      by Kristie Obra on 01/31/2021

  • Wonderful Experi

    5 out of 5 starsby Annabella Montanano on 11/10/2020

    Alex Kim was wonderful to work with. He was helpful, knowledgeable and patient with all of my questions. I will definitely be speaking with him for all future purchases
    • Annabella, we are so pleased you enjoyed your visit to Paul Miller Subaru! Please don't hesitate to reach out if there's anything additional we can do for you.

      by Kristie Obra on 01/31/2021

  • Great 2020 Subaru Forester Purchase Experience

    5 out of 5 starsby Great Auto Purchase Experience on 11/04/2020

    Paul Miller Subaru delivered a spectacular 2020 Forester purchase with zero down, zero percentage finance fee, and zero hassle.
    • We're glad you had such a wonderful experience with us! We're looking forward to your next visit with us!

      by Kristie Obra on 01/31/2021

  • Service feedback

    5 out of 5 starsby Graham on 11/03/2020

    Had a battery issue. Took a chance and stopped off at the dealership to see if they could identify the issue. Took me in straight away and within an hour my issue was identified and resolved.
    • Graham, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Paul Miller Subaru!

      by Stacey Rosenberg on 02/02/2021

  • Excellent service, again!

    5 out of 5 starsby Marine Ma NJ on 11/03/2020

    Each time I visited here, from my recent car purchase to services performed since, the service has been great and the staff helpful and friendly. My new pre owned car developed a couple minor issues that were fixed promptly and covered under warranty. The last repair was finished ahead of schedule. Thanks so much, again!
    • Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again in the future. Best wishes, Paul Miller Subaru

      by Stacey Rosenberg on 02/02/2021

  • Really great experience

    5 out of 5 starsby Lauren S on 11/01/2020

    I’ve been to a few local dealers before, but I will look no further - these guys are great! Efficient, pleasant, good!
    • Thanks for the positive star rating, Lauren! Is there anything that stood out about your experience we can share with our Team? We hope to see you again!

      by Kristie Obra on 01/31/2021

  • Oil change/Tire Rotation

    5 out of 5 starsby JoAnn Reno on 10/29/2020

    We always service our car with Parsippany Paul Miller Suburu. We really appreciate their attention to detail. The atmosphere is friendly and hospitable with coffee and treats while watching home improvement on the big screen T.V. Thank you for fixing our car and making it a relaxing experience.
    • Hello Joann, thank you for your high star rating. We're happy to see that your experience with us was excellent! We hope you continue to choose us for all your automotive needs! Take care!

      by Cozet Joyner on 01/31/2021

  • Service for window replacement

    4 out of 5 starsby Noreen Loranger on 10/25/2020

    Paul Miller Suberu service was very prompt & easy. They gave me loaner car for the day which was very convenient for me. All and all a good experience for me and my Suberu!
    • Hello Noreen, thank you so much for the positive review! Safe travels!

      by Cozet Joyner on 01/31/2021


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