Paul Miller Subaru
Customer Reviews of Paul Miller Subaru
Review type:
Awaiting vehicle
Subaru Lease Purchase
by CS on 04/30/2021I enjoyed a quick and efficient experience at the dealership. My sales associate was professional and personable and made it clear that she would be available if I had any questions or problems regarding my new vehicle.Thank you
by ReneeS on 04/22/2021After shopping 2 other dealers we asked Dashawn for the best price he could do. And although we got a great price on an outback we got another great price for the XT model. Easy and respectful process; will definitely recommendHi, thank you for taking the time to let us know how we did. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
2018 Subaru Forrester service
by Gayle Benedetto on 04/17/2021Service Department was excellent! Service Rep was very professional and pleasant! Good experience. Car loaner was fast and easy! Great service!Paul Miller Subaru Service
by Barbara on 04/13/2021Excellent service. it is always a pleasure to have my car serviced at Paul Miller Subaru Parsippany NJHi Barbara, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Oil change and service - quick!
by Dave D on 04/12/2021Brought my wife's car in for an oil change, tire rotation and get the infotainment system firmware updatedd. I waited at the dealer. Time for the service work was very reasonable. Definitely a great experience.Hi Dave, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Survey
by William Matasker on 04/08/2021Got in and out as promised.Hi William, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great job
by Michael Cawley on 04/08/2021This was the quickest and easiest I have ever purchased a car before. Everyone was friendly and very professional from start to finish.Hi Michael, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Superb car-buying experience
by Patricia Alexander on 04/07/2021Went to Paul Miller Subaru intending to look but after test-driving the Crosstrek Sport, fell in love with it and wanted to make a deal. The Salesman, Appraiser, and Business Manager were fair-minded, low-pressure, and amenable to… negotiation. I bought the car and can say it was an overall pleasant experience. Highly recommend this dealership.Hi Patricia, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Miller Subaru! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!
Friendly and helpful
by Bill S on 04/07/2021We can always rely on efficient communication and honest work from the Paul Miller Subaru team.Hi Bill, thanks for your praise and kind comments about our team. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Ms
by Gail Pogach on 04/06/2021Everything was excellent except that for some reason the servicing took about an hour longer than expected.Hi Gail, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
New car
by Sandy Burstein on 04/03/2021Consumer Reports ranked the Crosstrek best in class so I came in. Heba was great and got me in a test drive right away. After I left to think about it she followed up and sent me additional info. A pleasant experience and I will recommend… PM to others.Hi Sandy, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Friendly, Prompt Service!!
by Katharine on 03/31/2021Erin was SUPER HELPFUL!! Checking in was quick and my car was ready when she said it would be. All COVID precautions were clearly being taken, and I was very comfortable there. Friendly service with a smile that goes ABOVE AND BEYOND is… always priceless!! Thank you again, Erin!!Excellent Car Buying Experience
by Dan S on 03/30/2021Anthony did a great job helping us through the process; very friendly and professional.Excellent service!
by Evelyn on 03/28/2021I had my car serviced here and they were wonderful. Frank from the Service dept is a great guy and very helpful. He explained everything in detail that was done to my car and he was very pleasant to deal with!! Thank you Frank!!Hi Evelyn, we're happy you found our staff to be so supportive during your experience here at Paul Miller Subaru. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great salesman.
by Maria on 03/17/2021The salesman help in every aspect when it came to the car including how all the different gadgets on the car work. He called days later to see how everything is going with the car that was unexpected but nice of him to do so.Hi Maria, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Miller Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service and recall
by Kathleen Hansen on 03/17/2021Courteous and friendly. Recall and service very satisfactoryHi Kathleen, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Owner
by frank ruvo on 03/07/2021updated 03/15/2021Always great and friendly service.Hello Frank, thank you for your kind words! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Satisfied Customer
by John Jones on 03/13/2021Service Advisor, Vanessa Collucci is outstanding in every way when it comes to providing service information, recommendations, and professional guidance when it comes to my Subaru. My last service was 3/12/21. I recommend people to this… establishment because I have almost 20 years taking my Subaru's for service at this location and Vanessa Collucci is there making for a great experience. Respectfully, John JonesJohn, thank you so much for your feedback! Vanessa will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Paul Miller Subaru!
Service
by Rekha Dhansukh Tailor on 03/06/2021updated 03/12/2021Excellent service Chrissy, lou( not sure with the name, he is in parts)and Aron helped us Nice group of people ❤️Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Superb Customer Service
by Chip Hartman on 03/11/2021The Service Dept. at Paul Miller Subaru in Parsippany set - and met - a very high bar of customer satisfaction yesterday in getting my 2019 Impreza into the shop for scheduled maintenance. Service representative was courteous and… attentive, maintenance was done according to schedule, and vehicle now looks and runs "showroom new."Hi Chip, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Excellent service
by Ted on 03/10/2021Frank checked me in for 1st time service and was fantastic. Provided an overall positive customer service experience.Hi Ted, thank you for your kind words and this wonderful review! We hope to be of service to you again! Take care!
Subaru Forester
Subaru Crosstrek
Subaru Outback
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
by Sarah Rudolph on 05/12/2021