Paul Miller Subaru
Customer Reviews of Paul Miller Subaru
Review type:
Awaiting vehicle
Clean and friendly
by Ryan on 10/04/2021They had a clean loaner car ready and waiting as promised. I got my car back in a timely manner giving the work needed and it was also very well cleaned. I felt comfortable here given the COVID-19 world around usServices
by Review on 09/29/2021Very professionalHi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!
Harold was great!
by Jenny on 09/30/2021Despite the current car shortage, Harold did everything he could to get the model I wanted as quickly as possible. He was friendly, funny, and a pleasure to work with. I'll be back!Hi Jenny, thank you for your kind review; we are happy to pass along your comments to Harold here at Paul Miller Subaru! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Purchased pre-owned 2009 ScionXb
by CrispyB on 09/26/2021I had a pleasant experience with Steven and Deshawn. Steve is still a new recruit, but he did his best to answer all my questions. Deshawn jumped in was very friendly and knowledgeable. I can tell he is a great person by how he was… training Steve. I will definitely consider this dealership once I can afford a Subaru! Good job on your first sales Steve! I saw the confidence boost the next day I picked up the car.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Miller Subaru! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!
had a great experience with a repair
by TerryMcK on 09/17/2021We had an unusual repair - one of the hatch gate stays broke - which is a first for me. Car is 7 years old so though the part would take time to obtain. But the repair was completed the day after I brought it is. A took advantage of a… loaner too. Anyway, the experience was a breeze.Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!
Great service
by Donna on 09/14/2021Great experience at this dealership. Deshawn made purchasing my new cross trek a breezeHi Donna, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, thank you and we hope to see you again!
Appreciated the good service
by Mike on 09/12/2021The best part was the effective communication.Hi, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Excellent service at Paul Miller Subaru
by Jim Bell on 09/08/2021After owning my 2017 Forester for over 4 years, I twice found my new battery dead within a month. I want to commend tech supervisor Kirk who, over a two week period, worked diligently to resolve the problem, and Chrissy in customer service… for being an advocate starting the day I first called for an appointment. A huge thumb's up to Paul Miller Subaru for empowering these employees to provide excellent service.Hi Jim, we strive for a high level of customer satisfaction in all aspects of our dealership. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Excellent service
by JMomongan on 09/01/2021First and foremost, DaShawn is the man! He explained everything, he always update us and give us feedback and accomodate our request. He went above and beyond to provide us with the car that we want and accomodate our requests. He would… answer my emails right away and very transparent. He explained everthing and we enjoyed our experience, it did not feel like we are at a car dealership, it was more like talking to a friend.Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Great Service and Professional
by John Barbato on 08/18/2021Once again a Great Job by Frank and the Service Team…Everything well explained by Frank and another job well done by the Service Team…Frank always makes the experience timely and efficient…Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Miller Subaru! We hope you continue to choose us for all your automotive needs! Take care!
2019 CrossTrek Purchase
by stacey levine on 08/18/2021I had an easy and pleasant purchasing experience last week. Heba Ibrahim was my client advisor. She is terrific!Hi Stacey, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!
Crosstrek recall service
by amptrain on 08/09/2021Everything was done in most professional manner. Making appointment, greeting at service center, expertise of Jeff Lucca, service adviser, availability of loaner, and notification of when work was completed, car was even washed. I was… completely satisfied. And, would recommend using this dealer for service needs.Hi, thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.
Oil change and tire rotation.
by John E Biggiani on 08/09/2021Service was on time and done right.Hi, we're so happy we were able to help you out! If you're ever in need of more help, please let us know!
Quick and efficient
by Jenny Nguyen on 08/09/2021I am happy with service at Paul Miller Subaru, this is my second Subaru though I couldn’t pick the color I like. I am out of state resident working in NJ, and Alex Kim helped me to register the car in NJ without changing my driving… license. I will definitely recommend Paul Miller to my friends or family members and look for dealer Alex Kim.Hi Jenny, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Paul Miller Subaru as your first choice for service!
Excellent salesperson
by Steve Fleissig on 08/01/2021Ingram Lewis was our salesperson and I thought he did a fantastic, professional job. He was extremely knowledgeable, responsive, helpful and created a very good working relationship with my wife and I. No pressure - just a very sound job.Hi Steve, thank you for your kind review; we are happy to pass along your comments to Ingram here at Paul Miller Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Window Issue
by Robert Singer on 07/23/2021Responsive. Kept me up todate. Made sure job done right checked it out CourtesyHi Robert, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!
Great service
by 2013 on 07/17/2021Friendly, efficient and fair pricing. This is why I have used this service department since 2013.Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Excellent team
by Aine R on 07/15/2021Very responsive, helpful and professional employees. Everything went as scheduled. Paul Miller Subaru in Parsippany shines :-)Hi Aine, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Vehc. owner
by HG on 07/09/2021Frnak Balido is fantastic with his customer service skills and assisting his customers in a seamless and pleasant mannerHi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!
The place the customer wants to come back to
by Nadia C on 07/06/2021The sales procedure was fast and efficient. Jack Trister was helpful and knowledgeable. Excellent experience!Hi, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
Subaru Forester
Subaru Crosstrek
Subaru Outback
Hi Kevin, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
by Denver Ray on 10/07/2021