DCH Paramus Honda
Customer Reviews of DCH Paramus Honda
Review type:
Six-Star Service
by Maggie M on 08/15/2025
If you’re going to spend hours at a car dealership, do yourself a favor and make sure Hamad is your guy. He somehow managed to make the entire leasing process not only painless but actually fun—equal parts sarcastic banter, sharp humor, and… genuine expertise. He didn’t just hand me the keys and wave; he gave me a full tour of my Honda’s features (which I know is definitely not the standard) and made sure I left knowing how to use every bell and whistle. He’s knowledgeable, available for follow-up questions, and just the right amount of sarcastic to keep you entertained while signing your life away.
Huge thanks as well to Lenny, the manager, who was a pleasure to work with, and Carlos in financing, who made that part of the process smooth and stress-free. Between the three of them, they somehow made car shopping feel less like a chore and more like hanging out with people you actually want to be around. Five stars, but only because they don’t let you give six.
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Looking for your forever car , start here
by Eddie on 11/15/2022updated 11/21/2022DCH Paramus Honda . Thank for all your help . My sales Rep Alex was great and all of there staff there friendly and profeanonal . This is my 3rd car all different brands but best experience was at this dealership .Great help would recommend
by MB on 11/14/2022updated 11/21/2022Greg Sims and Paul Park were both a huge help in closing a deal on a new car. They were friendly and easy to work with. Would recommend seeing Greg about getting a car he made the process as smooth and painless as possible.Excellent
by ksbrazier on 11/13/2022Leslie was exceptional and was very communicative the entire process. he took time to consider my long standing loyalty to honda and made sure I was taken care of.Great crevices
by Maysoun Ammar on 11/11/2022updated 11/16/2022My experience was great, best people to deal with. Mr. Hamad was very helpful he went above and beyond to get me what I wanted. Thank you isn’t enoughGreat experience!
by Maryan A on 11/09/2022This is the best dealership I’ve dealt with. Hamad Deeb was the salesman that helped me. He was extremely kind and really wanted to help find the best car for me. He prioritizes customer satisfaction. I’ve bought several cars from him and… will surely be back in the future!Great experience
by Sdym on 10/27/2022You are greeted warmly by the lovely receptionist. You are paired with a friendly associate (Marc) who takes time to listen and understand the budget.. Test driving was a blast. The financial rep Freddy explain clearly adjusting as much as… possible to your budget. Now I have wheels..Amazing Customer Service at DCH Honda
by Rafael V on 10/23/2022First time going to DCH Honda from the moment we entered the dealership we were treated with professionalism, friendliness and courteous by Hamad Deeb. He took his time to help us decide on the car we wanted to purchase. Hamad was very… patient with us, helped us navigate with a deal my wife and I were comfortable with by explaining the options thoroughly. He definitely saved us with a great deal. I would highly recommend anyone to work with him.Great Car Buying Experience at DCH Honda Paramus!
by Ray and Ria Beltran on 10/09/2022We went to DCH Honda Paramus looking for a car for our son. What a great car shopping experience we had. Everything went so smoothly & we didn’t feel pressured or disappointed at all given the current challenges with availability & pricing… dealerships are facing nowadays. Our Sales Representative Brandon Lopes did everything he could to meet our needs - from locating a car for us still on transit to helping us decide with the trim & our color options. He really took the time out to make sure we will get the car we really wanted. He was very candid to us with their inventory situation & he didn’t made us feel pressured to enter into a deal first before securing a car for us. He helped us to negotiate a fair price with the manager making sure we are happy with the purchase price. To cap it all, we were told the car he located for us will be arriving later part of the coming week but to our surprise, early Monday morning he notified us that the car came in and ready for pick up at our available time. So in 5 days(Saturday to Wednesday) we completed this whole car shopping experience which is rarity or lucky to have nowadays.High recommend
by Amad deeb on 10/04/2022“ Highly Recommend! ” Highly recommend! Ahmad Deeb went above and beyond to make everything go smoothly! Car is amazing. Thank you. Would highly recommend.Kay is the best
by Johan mena on 09/26/2022Thank you Kay Mercado for assisting me with my vehicle you have been a great help I’m so happy my friend referred me to youHamad is Excellent!
by Amanda S on 09/25/2022I just signed my second lease with DCH Paramus Honda. Hamad was excellent! So patient and understanding throughout the process, and helpful with any questions thereafter. A great experience and I didn't feel pressured into any decisions.Terrific experience
by Emily on 09/17/2022I was able to get a car that meets our needs with the expert help of Hamad Deeb. He was efficient, clear, and considerate, keeping me updated promptly about when the car would be ready. The other members of the staff were also efficient… and clear. I felt like I was in great hands.First time buying a car
by Sandra A on 09/16/2022Hamad my seller made my first car purchase so easy. Hamad explained and helped me with everything beginning with the all paperwork, insurance to every detail in the car. Awesome customer service, will recommend Hamad to me family and… friends. Thanks for making my first purchase awesome.Honda es lo mejor
by Dykawry Tavarez on 09/08/2022Quede encantada con la ayuda que me brindó max fleita, es un muchacho muy amable, amistoso y lo mejor es que hizo todo y más para que yo me sintiera cómoda y feliz. Gracias max por tu buena atención. Que dios te bendigaGreat inventory
by Rolando on 09/07/2022DC Paramus Honda has a great inventory in stock. I had purchase many vehicles from DC Paramus Honda for almost 30 years. The service department, the sales team and the financing departments are great..Relax enjoy the experience
by Luz Benitez on 09/06/2022The customer care and the team work is top notch. I Saw paul and Hamad and they work hard to get me what i needed. profesional and quickStaightforward sales process, very helpful agent
by John on 08/30/2022Honda that we loved. Process was straight forward and direct. Would recommend to anyone looking for a new or used car! Very helpful with process.Great Experience
by Dominick Perez on 08/27/2022John Tavarez was great he walked us through the entire process and got us a great deal! We leased a beautiful 2022 Honda Pilot Black Edition fully loaded .Thank you Hamad
by Jennifer ODay on 08/06/2022Our experience at DCH Paramus Honda was wonderful. Hamad was very informative throughout the entire process. We love our new CRV!Service like it used to be!
by RFWhitehill on 08/02/2022Superb, caring service. Attentive to all your needs and questions, and honest about time it takes for car Service!awesome service
by ana on 07/22/2022the sales rep are very helpful especially John T!
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About our dealership
DCH Paramus Honda is the flagship store of Lithia Motors, which is the 3rd largest auto group in the USA, as well as one of the top ten largest Honda dealerships in the USA. This feat was accomplished through aggressive pricing and a fanatical dedication to customer service. Our name (DCH) stands for Delivering Customer Happiness. Come experience our transparent and hassle-free experience for the sale or servicing of you vehicle.
What sets us apart
Edmunds 5 Star Dealer Award winner every year that the award has been in existance
Dealerrater Consumer Satisfaction Award winner every year that the award has been in existance
Proud sponsor of SADD (Students Against Destructive Decisions) with donations from every vehicle sold to several local High School chapters
DCH Paramus Honda is the flagship store of Lithia Motors, which is the 3rd largest auto group in the USA, as well as one of the top ten largest Honda dealerships in the USA, accomplished through aggressive pricing and dedication to customer service!
Amenities
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service