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Customer Reviews of DCH Paramus Honda

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691 reviews
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  • Great service

    5 out of 5 starsby Felix Batista on 02/09/2023

    Hamad Deeb was very helpful and he made me feel at home. Mr. Deeb went above and beyond with his customer service. I came away very pleased with the whole experience.
  • Sales Department Rules but Service Department Drool

    5 out of 5 starsby Angie Espiritusanto on 01/30/2023

    On 01/18/2023 I leased a car from DCH Paramus Honda. My experience was beyond amazing. Kay Mercado was my sales person along and finance agent, Jerrod Hurley who were extremely professional, and kind. The process was fast not because I was rushed but because their transparency and professionalism put me at ease. Kay took her time to connect to the things I wanted in the car and was genuinely interested in my wants and concerns about the process. Jerrod was friendly and extremely helpful. He explained the whole process clearly and made us feel calm during a process that in my past lease was less than pleasant. The 5 Stars belong to them two (2). They are the kind of employees every dealership should have. And they are the reason why I would 100% recommend this dealership for car leasing and buying.
  • The Dude Did it Again

    5 out of 5 starsby mafelito on 01/25/2023

    Always deal with Alex Bernabe. He gives you the best price for the best car.
  • buying a car with Hamad

    5 out of 5 starsby kayla fisher on 01/24/2023

    Hamad was very helpful when it came to buying my car. He went over and beyond to make me satisfied with my purchase. He showed me all the ins and outs of the car and all of its features before leaving. Highly recommend having Hamad help you if you plan on going to DCH Paramus Honda.
  • DCH Honda

    5 out of 5 starsby Marissa on 01/16/2023

    Greg was so nice and helpful. Understood all my wants and was willing to keep pushing to get me what I wanted. Definitely a 10 all around the board.
  • Great Experience

    5 out of 5 starsby Alex S on 01/16/2023

    As a first time buyer, I was obviously stressed and Hamad D and Cindy E did a great job making me feel comfortable with the whole process, any questions I had, they happily answered. They made the whole buying process a breeze, I would definitely recommend this dealer to anybody looking to purchase a car.
  • BEST DEAL EVER

    5 out of 5 starsby IB on 01/10/2023

    This dealership and its ppl are the best of the best. Super helpful, and super nice, and they work with you. Ill def be coming back
  • Passport 2023

    5 out of 5 starsby Tanya Drakeford on 01/01/2023

    This dealership has a lot of kind and professional employees that go to the max to help you. They really tune in to what you want and they’re focused on 100% satisfaction to the customer.
  • Thumbs Up DCH Honda Paramus

    5 out of 5 starsby Auntiear on 12/31/2022

    I was treated very well at DCH Honda. They helped me tremendously to lease a beautiful SUV that I thought was out of my price range. Elvis was exceptional. Thank you Elvis.
  • Kay Mercado is the best!

    5 out of 5 starsby Eugelymt on 12/28/2022

    Ask for Kay Mercado, when shopping at DCH Paramus Honda, she is the best! She goes above and beyond and answered all my questions. Kay was knowledgeable, accommodating and had great customer service. She was able to find me a vehicle that suited my needs. Kay definitely made the process of buying my car stress free and pleasant.
  • I got a good dealbfor 2022 Pilot.

    5 out of 5 starsby Caleb on 12/24/2022

    Mr.Kim was nice and kind.
  • Good deals , good vehicle inventory and good sales experience

    5 out of 5 starsby Kiran on 12/21/2022

    The sales people I had interacted with was really helpful and patient. Joel and Allen from the sales team really helped me through the process. Totally satisfied with used car buying experience.
  • Amazing service

    5 out of 5 starsby Joel Chung on 12/17/2022

    I’ve been to three dealerships and let me just say if you’re looking for a vehicle go to DCH Paramus Honda and ask for Hamad He’s the best sales rep I’ve ever spoken to and without him I wouldn’t have a brand new car right now
  • Pleasant experience at DCH Paramus Honda

    5 out of 5 starsby Amit on 12/17/2022

    We purchased a used 2020 Honda from DCH. Everyone at the dealership was great to work with, patiently answered our questions, provided different options. Specially, Max Fleitas, our sales associate was awesome - very friendly and great to work with. Paul Park, the Finance person was very knowledgeable and helpful!
  • Great Experience

    5 out of 5 starsby Juan Mesa on 12/14/2022

    This is a great Honda Dealer with an exceptional staff. Maria Alcantara is amazing!!
  • 2023 Honda HR-V

    5 out of 5 starsby Scarlett on 12/09/2022

    I am greatly appreciated for Hamad Deeb service, & patience. He went out of his way to provide his service. Now! To go to work on his day off, not only that, answer his personal phone when someone can simply ignore it, means alot.
  • Hamad was fantastic

    5 out of 5 starsby Jojogoofy on 11/28/2022

    If you’re shopping for a Honda go find Hamad Deeb at Paramus Honda! He was fantastic. Patient and attentive. Worked with us for hours to get me in the perfect SUV.
  • Hamad is the best salesperson ever!

    5 out of 5 starsby Yasmine on 11/27/2022

    Great dealership! Super friendly nice people! Wonderful customer service! Hamad did an awesome job of getting me into the car i wanted! Very honest and helpful! Would definitely recommend this dealership to all ☺️
  • Ask for Manny…

    5 out of 5 starsby EC on 11/19/2022

    Manny is attentive and works with you to get the best possible vehicle and deal. I am thrilled with the 2023 Honda HR-V and recommend asking for Manny if you are looking to buy/lease a car.
  • Looking for your forever car , start here

    5 out of 5 starsby Eddie on 11/15/2022
    updated 11/21/2022

    DCH Paramus Honda . Thank for all your help . My sales Rep Alex was great and all of there staff there friendly and profeanonal . This is my 3rd car all different brands but best experience was at this dealership .
  • Great help would recommend

    5 out of 5 starsby MB on 11/14/2022
    updated 11/21/2022

    Greg Sims and Paul Park were both a huge help in closing a deal on a new car. They were friendly and easy to work with. Would recommend seeing Greg about getting a car he made the process as smooth and painless as possible.

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About our dealership

DCH Paramus Honda is the flagship store of Lithia Motors, which is the 3rd largest auto group in the USA, as well as one of the top ten largest Honda dealerships in the USA. This feat was accomplished through aggressive pricing and a fanatical dedication to customer service. Our name (DCH) stands for Delivering Customer Happiness. Come experience our transparent and hassle-free experience for the sale or servicing of you vehicle.

What sets us apart
Edmunds 5 Star Dealer Award winner every year that the award has been in existance
Dealerrater Consumer Satisfaction Award winner every year that the award has been in existance
Proud sponsor of SADD (Students Against Destructive Decisions) with donations from every vehicle sold to several local High School chapters
DCH Paramus Honda is the flagship store of Lithia Motors, which is the 3rd largest auto group in the USA, as well as one of the top ten largest Honda dealerships in the USA, accomplished through aggressive pricing and dedication to customer service!
Amenities
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Express Service