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Customer Reviews of DCH Paramus Honda

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690 reviews
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  • Sam Kandous, is the best

    5 out of 5 starsby aliciabruce on 05/07/2008

    All I can say it I love this place, customer service is phenomenol, and I would recommend this dealership to anyone. I received a quick response and everyone was professional and catered to my needs. They are focused on customer loyalty and that is refreshing. I am proud to be an owner of a 2008 Honda Accord.
  • Paramus Honda Sales get straight high 5!

    5 out of 5 starsby rosamariecruz on 05/01/2008

    Paramus Honda Sales with Elie Kass-Elias made car shopping experience truly exceptional. I have been car shopping from dealer to dealer, surfing the net, checking reviews from consumer reports the whole week and I kept going back to Paramus Honda as I felt Elie was honest, no hidden costs, highly professional, accomodating and answered all my answers. He got me exactly what I wanted and in a sacle of 1 to 5, 5 being the highest and the best - I could only rate Paramus Honda nothing but a big 5 - thanks to Elie!
  • Great Dealership with Excellent Service !

    5 out of 5 starsby jcollazo_crv on 04/21/2008

    Overall, my experience with DCH Paramus Honda was a GREAT one! Staff were extremely patient, friendly, helpful, and willing to meet the needs of their customer. I was approached soon upon entering the deaIership by Eddie Santiago, and was able to test drive the 2008 Honda CRV within 5 mins thereafter. They took all my wants into consideration and was willing to work with me regarding the financing aspects. DCH Paramus Honda was able and willing to locate and bring back the exact car, color and make I wanted. Even when given my situation, they were able to hold the car for me until i came up with my complete down payment without any issues. When i came back few days later, Eddie Santiago went above and beyond to ensure a smooth transaction and a happy customer. He was able to ensure that I would be able to leave with my car that day, and even helped me with the insurance set up. I love my new CRV, and couldn't have asked for better service. Thanks Eddie and DCH Honda !
  • *****

    5 out of 5 starsby bibibl on 04/17/2008

    My husband and I drove to this dealership with our daughters on a Saturday afternoon after doing about 2 weeks of research on cars. Kadir Karagoz helped us out with a test drive and we decided to buy the car that day. We were conflicted about the color, and Kadir was extremely patient while we decided on the blue pearl. He made it possible for us to drive it off the lot that day, which was a huge plus. Joe Cerreta took us through the financing process and couldn't have made us feel more comfortable. It was truly a pleasure doing business with him. Our daughters were entertained in the waiting area with hot chocolates and T.V. Kadir brought us out to the car when all was said and done, and even helped me with the side view mirror adjustments. He paid attention to detail and was very thorough. I highly recommend this dealership.
  • GREAT DEALERSHIP!!

    5 out of 5 starsby beanie1012 on 04/15/2008

    I travels an hour and it was worth the drive!! GREAT DEALERSHIP!!!!! Friendly, professional, thorough and quick!! They gave me the best deal for my trade!! You can't go wrong with this dealership. :O)
  • Great Experience!

    5 out of 5 starsby carpedm575 on 04/15/2008

    My husband and I visited DCH Paramus Honda after a bad experience at another Honda dealership, so I was skeptical. From the very beginning Wes was incredibly helpful and matched our online price quote without any problem. He was professional, friendly and worked hard to make us happy in any way possible. We are extremely satisfied with our purchase (2008 Honda Odyssey EX-L) and feel that we received a great deal. If we decide to purchase another Honda in the future I'll definitely return to DCH Paramus Honda. Thank you!
  • My first new car purchase

    5 out of 5 starsby adelgado on 04/14/2008

    I heard all of the horror stories about new car purchase experiences. I was extremely happy with my purchase. The salesperson was helpful with my test drive, when it came down to purchase price i felt that i was able to walk away with a deal that left me extremely satisfied. I would recommend this dealership to anyone i know. I hope other people who are interested in purchasing a new vehicle can have the same experience i had.
  • Excellent Experience!

    5 out of 5 starsby hcornett on 04/14/2008

    I'm a a first time buyer so I was very hesitant to go to the dealership by myself, but the salesperson @ DCH Paramus Honda was very nice & helpful. My salesperson was Dave Karajelian, and while he has only been working at DCH for a little over 2 months, he answered every question I asked. I couldn't have asked for a better salesperson, they should find more car salesman like him! The dealership was very good with working over the phone with me, because I had limited amount of time to get there after / before work.
  • Honda Accord EX L with nav, DCH Paramus Honda

    4.2 out of 5 starsby bgreenwriter on 04/08/2008

    Ren Franse GOOD GUY, Made Buying Process Decent. Good test drive, good price, availability of modes. Wish more detailed description of parts and accessories.
  • ...2008 Honda Fit....DCH Paramus..the best...

    5 out of 5 starsby svofan2 on 04/05/2008

    I just bought a 2008 Honda Fit Sport from DCH PAramus in NJ...no one could even come close to DCH pricing.....the sales expirience was the best..and I should know I do this stuff just about every 3 years and I have never expirienced such level of service at the sales front...this people are what sales should be sell and sell a lot of cars....they believe in volume sales so the competition can't come even close. yes I sound overly excited and I am entitled since they were fenomenally accomodating...to the point that I tested the Fit (red) they had on the lot and it had a squeak under the dash during my test drive....they went out of the way and got me another from 2 of the lots they have...and then...asked me to try and see if I was happy with the other...
  • Excellent sales department

    4.3 out of 5 starsby formercdguy on 04/01/2008

    We recently leased a 2008 Honda Oddessey. Johnathan Guttierez was our salesman. From the minute I met him I liked him - he was prompt, courteous, efficent with our time. He was knowledgeable about the car and knew his way around the experience. When it came time to pick colors he drove our family out to the lot to see the cars in person. He delivered the car well and we had a very pleasant experience. I still cringe when the F&I guys try to throw in things you dont want. It almost made me want to walk out because I was promised "no suprises". I know this is how dealers drive profit but it makes me crazy. Thats about it Rich
  • Thanks Edmunds for making a difference!

    5 out of 5 starsby lmtav on 04/01/2008

    We found DCH Paramus Honda thanks to Edmunds.com. The fact that it was a premier dealer was the first good sign. Car dealerships have some of the least desirable reputations of any business. I was so glad to find such a professional and honest one (yes, I’m using those words to describe a car dealership). Sam Kandous went above and beyond to make sure that we were satisfied with our purchase. When it was time to meet with the financial manager, I said to myself, I guess the fairy tell had to end at some point. In our previous experience the financial manager was a rapacious salesman pushing every option and accessory he could think of. However, we were more than pleasantly surprised by Ms. Martha Batista! I’ve talked to some friends about the way she treated us and the consensus is that she is very unique and without a doubt one of the best in the business. We wholeheartedly recommend DHC Paramus Honda to anyone who’s ready for a wonderful car shopping experience.
  • Five Star

    5 out of 5 starsby geeree on 03/31/2008

    This purchase (our 6th Honda to date) has got to be the easiest and best experience we've ever had in leasing or purchasing a Honda vehicle. No pressure sales. Just a sales person (Andy Dubois) who listened, understood what we wanted and completed the deal! Well done! Oh, and did we say we were very, very happy with our new CRV? "We're very, very happy with our new CRV!" Thanks again!!!
  • Excellent Dealership

    5 out of 5 starsby justinjacob23 on 03/31/2008

    I had a great experience. They were different form all other delearships. THe environment was very welcoming and friendly. It was also very diverse. THe staff was cordial and sale people were plain honest, they weren't juut trying to sell a car.
  • Top of the line service and professionalism - DCH

    5 out of 5 starsby kinwangng on 03/12/2008

    Very professional and courteous service. I know what I wanted and they got back to me w/ a great price quickly. I was able to fill out all of the paperwork and get my new lease car in less than 2 hours. The staff was also not pushy about trying to sell you any unnecessary extras either. Overall, a very enjoyable experience.
  • Pretty great experience

    5 out of 5 starsby Cheef96 on 06/18/2019

    The car buying experience at DCH Paramus was easy and professional. The sales person was efficient, handling all aspects of the process quickly. The facility looks brand new and was very clean. Overall an excellent experience.
  • DCH Paramus Honda

    5 out of 5 starsby bcountybuyer on 07/09/2012
    updated 04/30/2025

    Have bought/leased many cars from DCH Paramus Honda and highly recommend them. My salesman, John Medrano, was great to work with and honored our agreement.
    • Thanks for your review and your recommendation! Our entire team appreciates your business and will be here for all your future needs. John is an awesome part of our talented team and he sends his thanks. Be sure to like our Facebook page and follow us on Twitter for special offers. Sincerely, Brian Lam, General Manager

      by paramushonda on 07/12/2012

    • Thanks for your review and your recommendation! Our entire team appreciates your business and will be here for all your future needs. John is an awesome part of our talented team and he sends his thanks. Be sure to like our Facebook page and follow us on Twitter for special offers. Sincerely, Brian Lam, General Manager

      by paramushonda on 07/12/2012

  • Great price, great experience.

    5 out of 5 starsby MightyMar on 01/08/2013
    updated 04/30/2025

    I got a 2012 Pilot for my wife last July and the experience and price was so great that i went back and got the 2013 Accord Sport for me. Again, i got the car at a great price and the service was excellent. Big thanks to Hamlet L. for all his help and patience with me, i know i was a tough client.
    • Congratulations on your Accord Sport! We are so happy to hear that you were so impressed with your first visit that you decided to come back for your second car. We are glad that you found the price and the service to be as excellent as it had been on your first visit. At DCH Honda we believe in consistently providing our customers with the best service possible and making sure that they are always satisfied. We will be sure to pass on the review to Hamlet. Thanks again, Brian Lam- General Manager.

      by paramushonda on 01/09/2013

  • Paramus Honda

    2 out of 5 starsby pilot27 on 08/26/2013
    updated 04/30/2025

    I've been buying cars for myself and my wife for over 25 years; each with varying experiences. However, this was the second time in 5 years that I've been to this dealership and bought a new car somewhere else. The salesman (Larry) was very nice, but when it came to negotiating a price with the Sales Manager, it was a take it or leave it attitude. So, I left and bought elsewhere; ...for less.
    • I hate to hear this sort of feedback but appreciate your time in telling me about your experience. Please call me at 201-368-0180 or email me at blam@dchusa.com so I can make amends and answer any questions you may have. I hope this hasn’t caused you to lose faith in us, and I hope we can earn your business again for any future sales or service needs. Sincerely, Brian Lam General Manager

      by paramushonda on 08/27/2013

  • Hamad D.

    5 out of 5 starsby scollins90 on 06/29/2013
    updated 04/30/2025

    I was fortunate enough to work with Hamad D. at DCH Paramus Honda. I consider myself lucky to have had such a great salesperson to work with, considering i wasn't such an easy case. He worked amazingly with my small budget, and went above and beyond to make sure i was taken care of. I'm a young girl, with almost zero car buying/leasing experience, however i did not feel taken advantage of even once. I got an amazing deal because of the hard work and caring that Hamad put in. I will absolutely return to DCH Paramus Honda and i will most certainly be asking for Hamad D.
  • Hamad D. a real salesman

    5 out of 5 starsby Reggie521 on 06/15/2013
    updated 04/30/2025

    Hamad is a very good salesman. He made the whole buying experience very enjoyable. I will recommend him to my friends. Thanks again Hamad

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About our dealership

DCH Paramus Honda is the flagship store of Lithia Motors, which is the 3rd largest auto group in the USA, as well as one of the top ten largest Honda dealerships in the USA. This feat was accomplished through aggressive pricing and a fanatical dedication to customer service. Our name (DCH) stands for Delivering Customer Happiness. Come experience our transparent and hassle-free experience for the sale or servicing of you vehicle.

What sets us apart
Edmunds 5 Star Dealer Award winner every year that the award has been in existance
Dealerrater Consumer Satisfaction Award winner every year that the award has been in existance
Proud sponsor of SADD (Students Against Destructive Decisions) with donations from every vehicle sold to several local High School chapters
DCH Paramus Honda is the flagship store of Lithia Motors, which is the 3rd largest auto group in the USA, as well as one of the top ten largest Honda dealerships in the USA, accomplished through aggressive pricing and dedication to customer service!
Amenities
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Express Service