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Customer Reviews of DCH Paramus Honda

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690 reviews
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  • Paul Park is the best!!

    5 out of 5 starsby stevepak13 on 04/24/2017

    This review is for Paul Park. He was the best! Right from the start he offered the best price without any price haggle and appreciated his knowledge and professionalism. I will be sure to refer family and friends to Paul and to this dealership!
  • Great experience

    5 out of 5 starsby Diego12387 on 04/18/2017

    Great experience, nice to see a staff so friendly and organized, I'm glad to have purchased a vehicle at the this dealership, I have already told all my friends to stop wasting their time some place else and head over to this Dealership. P.D: Hamad and Wael are great.
  • Awesome Experience at DCH Paramus Honda

    5 out of 5 starsby AshleyRose on 04/15/2017

    I had a great experience at DCH Paramus Honda. My salesperson was Hamad Deeb. He made the process very quick and easy. I'm a very indecisive person and he had a lot of patience with me and seemed like he genuinely cared about my happiness. Hamad took the time to sit down and show me all the new features in my car and was very knowledgeable about the Honda Civic I purchased. In the past I have dealt with salespeople who are very pushy and just looking to make a sale but he was different. I feel that I got a great deal on my car and I absolutely love it. Thanks Hamad! I will definitely recommend you and DCH Paramus Honda to others.
  • New Honda Lease

    5 out of 5 starsby GottaNewCivic on 04/14/2017

    Hamad Deeb handled everything admirably. Easy transaction and he provided great explanation of all of the new car's features.
  • Shop with Hamas

    5 out of 5 starsby JLeilani on 03/29/2017

    Hamad Deeb made my shopping experience painless. Shopping for a car can always be tough but, Hamad was attentive to my needs, paid attention to my budget, and worked hard to show me my options. Thank you so much for all your help!
  • Excellent service

    5 out of 5 starsby Menace1 on 03/23/2017

    My sales rep Hamad was very professional and knowledgeable, I had a great experience there.
  • Exceeded Expectations

    5 out of 5 starsby bina999 on 03/21/2017

    This is my second CRV at this dealership. Hamad Deeb listened to my needs and came up with a great solution. I appreciate that he was attentive and did not pressure me. He exceeded my expectations in all areas -- closing old lease, customizing the new vehicle, method of purchase, and review of all the features. Thanks so much Hamad!
  • Amazing experience!

    5 out of 5 starsby Saharleister on 03/06/2017

    Our salesman, Hamad was wonderful! Let's just say that I don't know much about cars but I did walk into that dealership wanting the best possible deal. Every other dealership I have went to, I have got the feeling of them trying to rip me off and at the end of the day, their job is to do that but at Honda of Paramus, I didn't get that at all. I left that dealership knowing I received an amazing deal! Hamad explained everything thoroughly and took his time with me. Even after completing everything, he stood in the freezing cold while I sat in the car and explained EVERY feature the car had and how to use them. He was amazing and had so much knowledge. Not just with Hondas but also with other cars. I will never deal with any other dealership and thats simply because I would never want to deal with another dealer other than Hamad. He truly represents Honda well!
  • Highly Satisfied w/ New Car Purchase (Hamad Deeb)

    5 out of 5 starsby alin2715 on 02/23/2017

    This was my first vehicle purchase with DCH Paramus Honda and I was very satisfied with my overall experience. As we were interested with the Honda Sensing features, Hamad arranged for a test drive on an equipped vehicle and walked us through all the features. He was very knowledgeable and helped to make sure we understood how everything worked. Additionally, Hamad worked with us on the various leasing/financing options available, answered all the questions that we had, and made sure we were comfortable and happy with all the details. He was very professional throughout the process, and we very much appreciated his patience and effort to help us secure the best deal. When we took delivery of the vehicle, Hamad helped us to get set up with the vehicle features including Honda Sense/Bluetooth, etc before we left the dealership. He has also made himself available for any follow-up questions on the vehicle's features and operation. We would highly recommend Hamad Deeb and DCH Paramus to any of our friends or family if they're looking into leasing/buying a Honda.
  • Pleasurable Experience at DCH with Hamad

    5 out of 5 starsby Jayscott on 02/18/2017

    This is my fifth Honda Accord with DCH and my second enjoyable experience with Hamad Deeb. Hamad was a pleasure to work with, patient, knowledgeable and funny. He worked to get us the best deal, made sure all of our questions were answered and was determined to ensure that we understood and were comfortable with all the details of the vehicle. He set up my Bluetooth and completed all transactions from start to finish. In addition, DCH Honda has an excellent Service Department. I will certainly recommend DCH Honda and Hamad to my family and friends.
  • Great car buying experience

    5 out of 5 starsby sal_farhan on 02/14/2017

    DCH Paramus Honda has the best service and is the only Honda dealer i would ever go to. All the sales reps, service reps, and managers are very helpful and friendly. This is the 5th car my family and I have purchased from DCH and we have dealt with Hamad Deeb every time. Hamad is the main reason we always come back to DCH. He has a lot of knowledge about all the models and their specs and features. He actually shows you how to use all the new features and makes sure you know how to use them before you leave. He is also very honest and straightforward, which is uncommon with most sales reps. Hamad always gives us great deals whether its a lease or finance. He is always very welcoming and makes everyone feel comfortable when purchasing at DCH. I recommend DCH Paramus Honda and ask for Hamad Deeb when you call or go. You wont regret it.
  • SIMPLY THE BEST

    5 out of 5 starsby Odyssey16 on 01/14/2017

    Hamad is very patient, professional, and VERY HELPFUL. He took his time to explain everything to us and more! The dealership is also very accommodating to our needs. The bottom line is I bought my Odyssey with a SMILE! THANKS AGAIN HAMAD!.
  • New car purchase

    4 out of 5 starsby Marialw on 01/05/2017

    I wasn't expecting to be buying a new car, but out of necessity we went to DCH Paramus Honda to shop. First time in 14 years buying a new car, so needless to say I was overwhelmed by the differences in today's cars, and my 2004 CR-V. There was no pressure put on us to buy, but Hamad was very helpful in showing us the features and benefits of the 2017 Accord and 2016 CR-V. We returned a week later and purchased the Accord. It was the last day of the year, so it was busy. But we were able to leave that day in our new car and are very happy with the service and the fair price.
  • Bre was awesome!

    5 out of 5 starsby kimmieb on 12/23/2016

    Bre was a kind, patient salesperson without pressure. Very good experience at this dealership.
  • Fantastic Experience

    5 out of 5 starsby wisam1993 on 12/15/2016

    Mr. Hamad Deeb was very helpful in explaining the details of the lease. Both Mr. Shadi Saadeh and Mr. Lou Saadeh were very knowledgeable and helpful when I picked up the car and went through great detail explaining everything I needed to know. Overall very satisfied and would definitely recommend this dealership.
  • Great buying experience!

    5 out of 5 starsby Mpatel2016 on 12/11/2016

    I purchased a new car this past week at DCH Paramus Honda. I worked with Hamad Deeb, who was one of the most knowledgeable sales people I have encountered. He knew every feature of the car I purchased and was very efficient and professional throughout the sales process. I highly recommend working with Hamad.
  • Hamad Deeb provides great customer service

    5 out of 5 starsby rgentile on 12/06/2016

    Hamad was the reason I purchased at DCH Honda instead of other dealers in the North Jersey area. His knowledge of the Accord and detailed explanation of charges and lease options made it quick and easy to get me into a new car in just a few hours. I would absolutely work with Hamad at DCH in the future
  • Excellent Experience

    5 out of 5 starsby CristyA on 11/29/2016

    My lease was ending and I went back to DCH Paramus Honda to see what my options were. My sales consultant Roberto Severino was very helpful, knowledgeable and professional. Everyone we worked with from beginning to end was friendly and they made my experience an enjoyable one.
  • Gracias

    5 out of 5 starsby kdavila18 on 11/22/2016

    Estoy muy agradecida por la ayuda Alberto. Usted era muy servicial en encontrar una buena oferta y muy amable. Tengo el coche que quería!! Gracias! -Karina
  • Stand up guys

    5 out of 5 starsby gabriel19 on 10/04/2016
    updated 10/17/2016

    After calming down and speaking with a sales team leader by the name of Lenny he recommended that I speak with Wael Yunes about my concerns. Once I spoke to Wael I came back to the dealer and Wael made everything right. He fixed the headlights bulbs, replaced windshield wipers, replaced 4 tires and replaced a molding around the windshield that was falling off. I am glad that we were able to come to a common ground because I did buy a great truck which I am very happy with. I got to the dealer at 8pm and the team there did not rush me once by the time everything was signed we left there almost at 11pm. Thank you !
  • First Time Leasing - Great Experience

    5 out of 5 starsby debbiel2 on 09/13/2016

    This was our first time leasing a new car (2016 Honda Pilot) and we were taken care of by Hamad Deeb. Hamad made the entire process quick, easy and smooth. He patiently answered all our rookie questions related to the car and to the lease terms and made us feel secure in our purchase. He even arranged our insurance for us on the day. Then on the day of delivery, Hamad delivered the car to our home and explained all the features to us including the pairing of our phones for hands free use, and even using SIRI on iphone hands free - which, it turns out, is an invaluable feature. We would highly recommend Hamad and DCH Paramus Honda.

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About our dealership

DCH Paramus Honda is the flagship store of Lithia Motors, which is the 3rd largest auto group in the USA, as well as one of the top ten largest Honda dealerships in the USA. This feat was accomplished through aggressive pricing and a fanatical dedication to customer service. Our name (DCH) stands for Delivering Customer Happiness. Come experience our transparent and hassle-free experience for the sale or servicing of you vehicle.

What sets us apart
Edmunds 5 Star Dealer Award winner every year that the award has been in existance
Dealerrater Consumer Satisfaction Award winner every year that the award has been in existance
Proud sponsor of SADD (Students Against Destructive Decisions) with donations from every vehicle sold to several local High School chapters
DCH Paramus Honda is the flagship store of Lithia Motors, which is the 3rd largest auto group in the USA, as well as one of the top ten largest Honda dealerships in the USA, accomplished through aggressive pricing and dedication to customer service!
Amenities
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Express Service