All American Subaru of Old Bridge
Customer Reviews of All American Subaru of Old Bridge
Review type:
All American Subaru of Old Bridge
by Joe R on 06/28/2025Thomas and Connor did an excellent job. Great service. Very satisfied with this car buying experience. Would recommend them to my friends and family. This is the third car I’ve leased from this dealership and I couldn’t be happier. Five… stars.Tom & Nancy are the best!
by Sarah on 05/25/2025Tom was extremely patient with us during the two day process/time we took to decide to purchase two Crosstreks - he walked us through the whole process with great explanations/answered all our questions, and was personable and made the… process enjoyable (not unbearable, like many car dealerships). Nancy was so much fun during the financing process and we enjoyed sharing stories of our pets. The stressful anticipation leading up to this process disappeared as soon as we began interacting with Tom. Best salesperson across three car purchase interactions I have had so far in my life. Looking forward to coming back for services and enjoying my new Crosstrek!Sarah, it's fantastic to hear that Tom and Nancy made your experience at All American Subaru in Old Bridge so enjoyable! We're delighted you felt comfortable throughout the process and are thrilled you're loving your new Crosstreks. Looking forward to seeing you for future services!
2025 Crosstrek Limited
by Eddie O on 05/08/2025Great customer service. Second purchase from Iryna. Very knowledgeable and genuinely nice person. Made my purchase a breeze from start to finish.We're delighted to hear that Iryna provided such excellent service for your second purchase at All American Subaru in Old Bridge, Eddie! It's wonderful knowing the process was smooth and enjoyable. Thank you for choosing us again!
All questions answered, helpful staffs.
by Charles on 11/17/2024Friendly staffs.We are grateful to have earned your business, Charles. Thanks for taking the time to leave us a review, and if there is anything that we could have done to improve your experience, please let us know! -The All American Subaru in Old Bridge Team
TOP NOTCH
by Staten Island Guy on 11/01/2024My salesman was courteous and , knowledgable and there was a good inventory to peruse. Service Dept. is impressive which is the reason why I just purchased my new Subaru there instead of my more local dealership. Good pricing for a very… good brand.Thank you for choosing All American Subaru in Old Bridge! We're delighted to hear that our sales team and service department impressed you, making your decision an easy one. Enjoy your new Subaru, and we look forward to serving you again!
Always an amazing experience
by MichaelReina on 11/20/2023This is my second Subaru from this exact location and I couldn’t be happier. Iryna was a tremendous help from the pre-order of the car all the way to me leaving the lot. I can’t thank her enough, please make sure you go to her when it’s… time for you to grab a new car.Michael, it's great to know that Iryna was able to assist you throughout your car buying process at All American Subaru in Old Bridge. We appreciate the recommendation and we're here for any future needs!
Great price
by M Sharma on 11/16/2023Great dealership gave us a very nice price point so we could take home the car right away. We will definitely return back for more deals.We're delighted to know you had a great experience at All American Subaru in Old Bridge and found the price point agreeable. We look forward to seeing you again for more deals! Safe travels with your new car!
Quickly
by Nancy Venetz on 11/08/2023Easy as 1 2 3. Faster car buying.Thank you for choosing All American Subaru in Old Bridge, we appreciate your positive feedback, Nancy! Enjoy your new car!
Made the process of buying a car a lot more fun
by Erin C on 07/27/2023After searching a few days for the elusive Forester Premium trim model, I started calling various Subaru dealers and contacted All American. I initially spoke with Samantha, who was able to help tell me about the inventory even though they… weren’t even open yet! After a few laughs, I found out they had one premium model in stock. My husband and I drove out to Old Bridge and met with Delia, who showed us a brandy new 2023 Forester Premium - like so new that it was still wrapped in plastic! We liked the car, and worked out the numbers with Delia and manager Jason. I felt we got a very fair price on the car and also on our trade in. The process went very smooth and while we went home to get our trade-in, they started on the financing and detailing of our new car. After finalizing everything with Delia, we sat down to finish the financial stuff with Mike. We had a couple of laughs while signing our lives away! This review wouldn’t be complete without a shoutout to Conor, who assisted with helping us learn about Starlink, aka Stinky Star. :) Overall we enjoyed the process of shopping at All American. Everyone was super nice and it made the usually painful process of buying a car a bit more fun. We will definitely return and refer friends and family there if they’re looking for a Subaru.Erin, thank you for the review! We're so glad to know Samantha, Delia, Jason, Conor, and Mike made your purchase experience enjoyable. Thanks for trusting the All American Subaru in Old Bridge team to get the job done, and we are wishing you safe travels in your 2023 Subaru Forester Premium!
Great Experience with Dean
by Anthony R on 08/08/2021After having a bizarre, unprofessional experience at another local Subaru dealer and feeling frustrated, I took a chance and ended up at All American Subaru. Dean Fitzgibbons set me at ease as soon as I got in his office. He was extremely… personable and very knowledgeable about the features and functions of the car (I appreciated that he took me on an actual test drive on the highway!). Most importantly, Dean and crew were trustworthy. There weren’t any mystery fees or price discrepancies like other dealers. I feel like I got a fair deal with zero pressure, I didn’t even have to go in the finance guy’s office. Overall, I highly recommend All American and especially Dean Fitzgibbons for a fun, personal Subaru buying experience with no shenanigans.A+++ Thanks To Iryna
by Steve S on 07/17/2021Iryna is great to work with! Just picked up our 6th Subaru from All American Subaru in Old Bridge. Iryna, Salesperson, has been working with us for many years. Iryna is very concerned that her customers have complete knowledge of the… StarLink and Media Systems and being completely satisfied with your purchase. Iryna and the Dealership, have a family attitude towards their customers and it is Iryna's Customer Service attitude that brings us back each time we are in need of a vehicle. Steve S.Don’t believe them. Find a different dealer
by Will Friz on 05/06/2021I do not recommend They offered to match a price on an Outback. We confirmed deal through messages and set up a pick up date. 1 hour before we were to pick up car they called ( not Larry who was the guy who made the deal with me ) and… said the owners friend just bought your car. A manager called to apologize and said they would make it right. since then no calls... crickets from the entire dealership, finance rates have changed and they continue to list car as available. Bait and switch at its finest. Go to a different dealership who is more honest and keeps their word.Very Pleased with Car and Salesperson
by DonM on 08/22/2019We recently bought a 2014 Forester for my grandson. The service department did an excellent job of detailing and preparing the vehicle for sale. But the best part of our experience was dealing with the salesperson, Christina Guerra.… Christina went to great lengths to track down the service records for this vehicle so we would know what we were getting. She was very professional and followed through on all of her commitments. I have to say that I was not looking forward to buying a used car, but Christina and All American Subaru made it a positive experience.Sales Manager refused to honor his own quote
by GenuineBuyer on 02/28/2018I reluctantly give 1 star to All American Subaru Old Bridge NJ, because it is 1 star too many. Mark Powell (Sales Manager of All American Subaru) emailed me for a new 2018 Subaru Crosstrek Limited. His email clearly displayed the picture… of the particular vehicle, MSRP and "Your E-Price". The next morning l contacted Mark to persue with the purchase. Mark stated that the email did come directly from him, and it was not a computer generated auto reply email. However, Mark said the quoted price was incorrect and he cannot honor it. Furthermore, Mark told me an additional $2500 is needed if I want to purchase this vehicle; alternatively get a lower model for the E-Price that he quoted me. This is a bad and unwanted business practice. It is extremely irresponsible to the consumers. Is it a scam and/or a classic bait and switch? For all the serious car buying consumers out there, do not trust the E-Price quote from this dealership even if it came directly from the Sales Manager. Accountability is definitely NOT in their vocabulary. It is surely not the car buying experience that you wanted!! Just for the record, there was no disclaimer found anywhere in the email.Mark P. is one of the most honest Sales Managers in the business. He has helped thousands of very happy customers. As winners of the prestigious 2018 Subaru Love Promise Customer & Community Commitment Award, we always strive for 5-star reviews. This situation was simply human error and Mark making a mistake with his email. He was very clear and transparent about it after he realized the mistake. This should not warrant a negative review unless you have never ever made a single mistake in your entire life. We are a family owned and operated dealership, not some corporate global company. Mistakes happen with everyone.
Buying New Subaru Legacy
by JackinNJ on 07/15/2016My overall experience with buying a new car at this dealership was very good. This dealership was recommended to me as I bought the car through the Costco Auto program. As advertised, I informed the salesperson what car & options I… wanted. He (John) showed me the pricing (MSRP vs. Costco). There was no arguing just a pleasant discussion. In addition to the Costco pricing, they also honored the extra $250 coupon that I got from the NY Auto Show. As they did not have the exact 2016 car that I wanted, they were able to factory order a 2017 car with those options at a minimal cost increase. As the car is still so new, we are still getting used to all the new functions but so far, so good.Fast, Honest and Efficient
by kd49mcg on 06/30/2016Jeff was our salesman -- he made it really simple. Helped us through the option selection process and then found us the vehicle we wanted. This dealership has inventory, and that makes your shopping really simple and easy. Pick-up… process went smoothly and we were on our way. Jeff has followed up 3 times within the week to check on things.The worst experience I ever had
by DarrenX on 06/28/2016I highly don't recommend this place. The customer service is terrible. The salesman is rude, cold and have no patience.If you want to have a bad experience and a bad mood, go to this dealership.Hello, Thank you for your feedback and we are sorry to hear about your recent experience. Providing outstanding customer service before, during and after the sale is our top priority. Please call our General Sales Manger Scott Seltman so he can discuss your concern. He can be reached at 732-591-1111 Ext.203 We look forward to hearing from you.
Excellent relaxed sales staff
by RUSTYEH on 01/13/2016My wife just leased a new Impreza Sport, and we found the experience to be refreshingly relaxed, easy, and honest. We had no arm twisting or game-playing - but simply a clear and straightforward deal. No surprises or hidden costs. We… were very pleased.love my new forester
by bllygas on 09/24/2015wonderful buyng experence very patent salesperson.nice selectiongood service, friendly and good price
by EJB1368 on 07/28/2015I went to all American Subaru just to test drive a Legacy. I liked the car so much and they had one that I liked and they gave me a good price so I bought it that day. Very happy!Go only if you're sure what you want.
by r_k on 12/26/2014Please visit this dealership only if you know what you want and do not bank on them to recommend/suggest cars. Please do your own research. They will recommend anything without any discussion. Sales person did not have adequate knowledge on… car features and did not know how to deal with customers who is looking for true advice and help in identifying the right vehicle. Committed a number that ended up $3K more than confirmed price. Look elsewhere if you're not sure what Subaru model you're considering. Shady sales practice. However their finance department is very prompt and offer quick assistance if you need help in refunds etc.
Joe, thank you for your continued trust in All American Subaru in Old Bridge! We're happy to hear that Thomas and Connor provided excellent service once again. Enjoy your new lease, and we look forward to seeing you next time!
by All American Subaru in Old Bridge on 06/30/2025