Barlow Buick GMC
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Customer Reviews of Barlow Buick GMC
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Our friends
by rjschrader on 08/19/2024updated 08/26/2024We have been customers of Barlow for 15 years now. Bought two cars from them. We bring all our cars including Corvettes because of the quality of service, friendly Sales folks, and especially the Service Dept folks. Allison has been our… service lady for quite some time and hs helped us numerous times to help get our reward points and get in our car to show how to use some things. I would not go anywhere else.
The following reviews are more than two years old. They are not included in the overall rating.
8 service reviews
Just a nail
by CPO Rob on 01/04/2021I own a 2017 Corvette Sting Ray. One day I heard a tapping noise as I drove along a wall. I checked and sure enough A NAIL! Went to Good year, The manager says I will not touch it. The wheels and tires are not stock and he did not… want to damage them. So I went to Barlow. The mechanic came out and said NO Problem.. They took it right in and took care of the problem. Thats ServiceStruts/closer on rear door of 2011 Yukon Denali
by JBodineSr on 05/17/2016I rolled in off the street with bad struts for the back door of my 2011 Yukon Denali. It was trouble shot and fixed at what I thought was a great price and I was on my way in under an hour. I was very grateful for the wonderful treatment I… received at Barlow GMC on 5/13/2016. Thank you.Great service and sales reps
by Kvkevint_12 on 04/19/2015updated 04/25/2015As always, Jennifer Wilson and her "crew" were excellent. She seems to have a magic formula on how to treat customers and it infectious. You can't help but believe you are receiving the best possible service. I would also like to commend… Matt Sullivan in sales. After hearing the potential cost of my repair, I was torn between trading in the vehicle (our 2nd car) and getting a used replacement. If that happened I would have had to forget purchasing a new vehicle in the near future. Matt analized the different scenarios and , as a result, we will be able to buy a new car as scheduled. A really nice manMulti-Point Vehicle Inspection?
by vbciii99 on 03/30/2010Asplundh B/P/GMC does not complete "Multi-Point Vehicle Inspection". I know its free but my vehicle needs 2 bottom ball joints, you can tell because the vehicle squeaks and cracks when turning the wheel and it rides rough. Also theres… play in the steering, so I need 2 tie rod ends There is also play in the drive axles, so I need 2 drive axles. Its called "Complimentary" probably just to get you in there.my 05 Sierra is in great hands at Barlow.
by roknrobn1 on 02/19/2014updated 09/27/2025I feel like my 05 Sierra is in great hands at Barlow. They keep it running like a new vehicle. They never try to sell me on unnecessary repairs. They get me in and out as quickly as they can. Every one is always very friendly.Barlow Makes It Easy!!
by 2013GMC on 10/11/2013updated 09/27/2025Had both of my GMC's in for scheduled service yesterday. Jen in the service dept is always a pleasure to deal with, makes sure all service concerns are taken care of if there are any. While waiting for one of the vehicles I ended up buying… another truck from Jim in sales! Barlow makes it too easy!!!very satisified
by kellianndixon on 06/09/2013updated 09/27/2025we purchased our 2010 Acadia last year Memorial weekend and everyone from our salesman Jim P. to finance manager, Liz B. were great-when we test drove it and it was found to have a cracked steering column it was fixed and guaranteed and… this didn't deter us from purchasing--they stood by the repair and then this current experience w/ a recent voluntary recall for prevention of a problem-which resulted in the problem occurring before we got into the dealer--resulted in them making the repair and complete satisfaction in our opinion--even w/ my car needing to be towed and day of inconvenience--Barlow Service Manager Jennifer was great-got me into a loaner as soon as she could and communicated w/ me about the status of my repairThanks for the 5-star review, Kelliann! I'm so glad to hear that from start to finish with your Acadia, you've received such excellent care. That to us means we're living up to our goal of providing 100% satisfaction in both our service and sales departments. I look forward to maintaining a lasting business relationship with you (and your Acadia) and hope to see you again soon. Sincerely, Elizabeth Barlow - General Manager
Barlow Makes It Easy!!
by 2013GMC on 10/08/2013updated 09/27/2025Had both of my GMC's in for scheduled service yesterday. Jen in the service dept is always a pleasure to deal with, makes sure all service concerns are taken care of if there are any. While waiting for one of the vehicles I ended up buying… another truck from Jim in sales! Barlow makes it too easy!!!Thanks for the 5-star review! I'm so glad to hear you've had such great experiences with both our service and sales departments. Thanks for recognizing Jen and Jim and the excellent work they do. We look forward to working with you again soon! Sincerely, Elizabeth Barlow - General Manager
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by Heath Knoll on 08/28/2024