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Route 46 Chrysler Jeep Dodge Ram

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Customer Reviews of Route 46 Chrysler Jeep Dodge Ram

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330 reviews
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  • Great experience

    5 out of 5 starsby Vanbench19 on 01/17/2015

    We went to lease a jeep and got everything we were looking for no problem. The salesman Ricardo was pleasant, down to earth and not pushy.
  • Great sales experience

    5 out of 5 starsby t001mj1 on 01/17/2015

    I had a great sales experience with Ricardo. He and his manager Jason met my every need in working out a lease of a 2015 new Chrysler Town and Country. No tricks, just good honest customer focused sales.
  • Stay away!!

    1 out of 5 starsby dg422 on 01/13/2015

    I am writing to express my extreme displeasure with the unprofessional and deceptive actions of this dealership. The first time I visited the dealership was on December 26th. 2014 and left with nothing other than a $25 gas card “for my inconvenience." Today (1/10) I visited the dealership for the second time with the hopes of test driving and ultimately purchasing a pre-owned vehicle. Much to my dismay, this did not occur. On December 26th, I called with regards to a 2013 Ford Escape that was listed online at under five thousand dollars. To do my due diligence, as I had a feeling that this price was too good to be true, I called the dealership early that morning to confirm. I spoke to one of the employees (whose name I cannot recall at this time) who confirmed that the car was indeed in stock and that the price I saw on the internet was correct--he even repeated the posted price to me. I told the representative that I would come in that day to see the car, and he gave me the names of two people to speak to when I arrived. When I got the dealership later that same day, I was introduced a sales people who was immediately up front and told me that the price that had been quoted to me was, in fact, incorrect. A manager was summoned and I was offered a gas card “for my inconvenience." Yesterday, I called the same salesperson and gave him the information for another vehicle, a 2007 Jeep Patriot Sport that I had seen online. I was told that it was at a different location, but he would have it brought over to this location for me to test drive. I told him that I would be there after eleven Saturday morning (1/10). When I arrived at about three o’clock in the afternoon, I saw the salesman with a customer. He came over to greet me, telling me that the car was on its way and would arrive in about five minutes. I then waited for at least a half hour while he finished with the customer. At that point I was told that the car “did not pass the safety check” and could not be brought over. How is it that this information would not be known, and would only be told to me more than twenty four hours after my initial contact when I had traveled all the way from New York? And all this to leave with nothing… I am terribly disappointed by these two situations that could have been easily avoided. I wasted a great deal of time and money on tolls, gas and even a ZipCar that I will not get back--close to one hundred dollars out of my pocket--to get to the dealership. And in those two trips, I never even looked at a single car. I had gone with every intention to buy a car, walking in with my own financing, but instead sat in a chair and spoke to only one or two representatives. They have lost a potential customer, as I will no longer consider this dealership for my previously owned vehicle purchase. Hopefully those reading this review of your dealership will perhaps prevent other potential customers from facing the same inexcusable situations that I have.
  • Professional

    4 out of 5 starsby chrisr12 on 01/06/2015

    I met with Bill Murillo and bought my 2nd car through this dealership. Bill is a true professional. If you are looking to get a new vehicle, make an appointment with Bill.
  • Great service!

    5 out of 5 starsby CLopez555 on 01/08/2015

    Worked with Mike Markoski, great service. Very personable and eager to assist my family with a car that was right for us. Would absolutely recommend!
  • Bought a new Cherokee

    5 out of 5 starsby bubbleboy201 on 01/08/2015

    Just bought a new Cherokee from bill over at 46 jeep. Great experience from start to finish. Made it easy from the door. Told him what I wanted. Narrowed it down to my Cherokee and got the deal done. Very happy with my purchase. Definitely going back for my next car.
  • Honest. Friendly. Great experience!

    5 out of 5 starsby rayso52378 on 01/07/2015

    My wife and I found a 2015 Jeep Grand Cherokee through truecar which led us to this dealership. We walked in, showed them our truecar certificate and we were assisted by Bill M. We were actually skeptic to see if they will honor our truecar certificate and was already expecting a bit of haggling, but our sales rep, Bill M explained to us how truecar works and told us that price on our truecar certificate is the price we pay (which is a few thousand less). There was no price haggling at all which was a very refreshing car buying experience. It took us longer to fill out the paperwork than to agree on the price of the vehicle. Go see Bill M when you visit this dealership. Highly recommended!
  • Highly Recommend!

    5 out of 5 starsby kristavoorhis on 01/07/2015

    Did quite a bit of research and shopping around prior to returning to Rt. 46 Chrysler Jeep Dodge. Worked with Mike Mangano to find a deal that fit my budget and lifestyle. Mike's hard work and excellent deal brought me back to Jeep from over 12 years with Honda, and I couldn't be happier. Before I drove off of the lot in a brand new Jeep Compass, Mike took me through all of the exciting features of the new vehicle, making sure that I was comfortable. Excellent service by a dedicated professional. Highly recommend!
  • Great Experience !

    5 out of 5 starsby darek1 on 01/04/2015

    I had such a great experience from the beginning to the end leasing my first Jeep. Mike Mangano really helped me understand the process behind leasing the vehicle and he was very thorough about what the vehicle has to offer. I was thrilled driving out of the lot knowing I made a great deal! I would highly recommend this dealership and thanks again Mike for your professional work!
  • Great Experience

    5 out of 5 starsby dodgeday on 01/05/2015

    Got my dream car at a great price. The salesman I dealt with, Marvin was very professional and made the whole process very easy. He even stayed past closing to make sure I'd be able to drive my car home that night. Great car buying experience all around.
  • Excellent service by Efrain Gines

    5 out of 5 starsby Alma15 on 12/31/2014

    I went for my very first car and I can't imagine a better experience. Efrain was like a friend, giving me helpful advice and offering the best options for me. I was excited when I went in, and I left excited in my new car! Thank you for such professional and generous service.
  • Great Service

    5 out of 5 starsby jlucas3 on 12/19/2014

    The service was quick and there were no problems at all. Definately the best car dealer experience. Highly recommend to all others buying a car.
  • Terah Mingo

    1 out of 5 starsby Terah on 12/21/2014

    I brought my car in because my accelerator got stuck which almost caused me to get into an accident and the advisor Juan Hernandez said that I need to get a trans flush, oil change, and fuel injection. Juan also stated that if I don't get the trans flush my car accelerator will keep getting stuck. All together I would have had to pay $550.. I drive a 2013 chrystler 300c AWD with 31,400 miles. My car is still under warrantee. Why would I have to pay for something that may be a recall or possibly get me into a accident... Safety is suppose to be first.
  • Jeep Purchase

    5 out of 5 starsby Yazigimi on 12/22/2014

    I stopped in right before Christmas to get a car and everyone at the dealership was wonderful. I spoke with Mr. Marvin Belton and he was very helpful. He had my best interest in mind and was a pleasure to work with. I ended up leasing a new car and left happier than I thought I would. Mr. Belton not only helped me stay within my budget, but kept me at the lower end of it.
  • Satisfied

    4 out of 5 starsby AndresI on 12/13/2014

    I was searching for a particular car for over a year and finally found it at jeep 46. Riccardo took care of me and I'm happy with service and vehicle
  • Great experience with Bill M.

    5 out of 5 starsby Jorge_M17 on 12/06/2014

    Came into the dealership and met Bill Murillo. Right off the bat he came across as a warm person with genuine interest in listening and working with me. Bill took the time to walk me through the options and features of the Grand Cherokee Overland and took me for a test drive. All along without sales pressure of any kind. I'm very happy with the care I received not only from Bill but also from Mat in finance. Great job guys! It was a pleasure meeting and doing business with you.
  • I didn't think it could be done but it was !

    5 out of 5 starsby Joseandre on 11/26/2014

    Felicia and Edwin were wonderful and so helpful and patient. They assured me that they could help me even with my credit issue. I had some inequity but try we're able to get me out with minimal down! I would definitely recommend them to my family and close friends! Thank you so much I appreciate all your help guys! I will see you soon for my refinance!
  • Special Financers Who Actually Care!

    5 out of 5 starsby jessalynn on 11/29/2014

    I cannot possibly say enough about Christina in Special Financing. We were petrified to try and get a new car loan after some bad history in the past. Christina was patient, very relaxing, no stress, no BS. She got us a great car at a fair enough price. My husband and I even left the dealership saying how we didn't feel 'scuzzy' and taken advantage of. She really tried her best to help us and she DID.
  • excellent service great customer service

    5 out of 5 starsby caponcern30 on 11/17/2014

    i recently bought my 2014 jeep compass at route 46 jeep the services was flawless, my sells rep bill murillo was flawless his customer services was great. i got the car i wanted from the start i would recommend anyone to go see bill and his great staff at route 46 jeep.
  • !!!!

    5 out of 5 starsby heatherrrrrr23 on 11/13/2014

    Seeing mixed reviews about this dealership, of course i was alittle hesitent but working with jason was great! he knew exactly what he was talking about and never once made me question my decision on the vehicle or choosing this dealership! i couldnt be any more pleased with my purchase and theres no one to thank but jason!
  • Great Experience!

    5 out of 5 starsby meghener on 11/06/2014

    We just picked up our 2015 Jeep Compass tonight! What a great overall experience! Gabriel was our sales person and he went above and beyond in making us comfortable and happy. We got the vehicle we were looking for at a price that worked for us, all in one day! Very knowledgable, helpful and friendly!

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