Route 22 Honda
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Customer Reviews of Route 22 Honda
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132 sales reviews
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Perfect Service
by Jokebed_S on 09/26/2017Thank you so much Rolando for making my car buying experience a quick and stess free process. I really appreciated your patience and kindness.New Car Lease
by Armando_Valdez on 09/09/2017I had Adriana as a sales representative and she was very kind and very helpful! Straight forward and didn't give me a hard time! Anyone who wants to buy or lease a car I would definitely send them her way! Thank you Route 22 Honda!Very happy customers
by Senrammy on 09/01/2017We are very happy with our CRV . Ralph was the best salesman we ever worked with. Thank you RalphDear Senrammy, Congratulations on your new CRV! We hope you are enjoying your new car! If you ever have any questions please give me a call at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager
happy and thankful
by DD on 08/30/2017i would like too thank honda and ralph from route22 honda best experience i ever had at a dealership we just met and it seemed like i knew him for yearsDD, Thank you so much for the kind words. Please feel free to contact me if you need any assistance at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager
Rt. 22, Juan Bonilla and Gary are my new extended family.
by CMarcial on 08/12/2017Thanks to my new family for making my experience a good one. You guys are all awesome, and to Juan, thanks for taking the time to listen to us, for your patience and support. I truly value you. May God bless you and guide you always. Proud… owner of a 2017 Civic 😊 Carol MarcialMs. Marcial, Congratulations on your new 2017 Civic!! We are so happy to hear that you had a pleasant experience with Juan. We appreciate the kind words. Please give me a call if you need any assistance at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager
Horrible
by Keith on 05/22/2017Although i did purchase the car thrpugh my friend, the service from the sales manager was horrible. He acted like we were trying to rip him off even though we were bring in a 2700 dollar car trade in. He got loud with our salesman when he… explained the situation to him and everyone could hear him. The only reason this place will keep my business is because of my salesperson who made the rest of the sale experience a breezeMr. Keith, I would greatly appreciate an opportunity to speak with you regarding the details of your negative experience to hold accountable those involved. Please call me at your earliest convenience at (973)705-9300 extension 232. I look forward to speaking with you! Thank you, Howard Newman Corporate Customer Relations Manager
Do not go here
by Goelsewhere on 05/09/2017I found this place to be dishonest and unprofessional. I was sent a flyer from them offering certain rates on leases. I called in advance and the receptionist said yes she was familiar with it and we made an appt. when I arrived, the… salesman said he had never seen the flyer and didn't know anything about it. They went on to quote prices 3x higher and continually stone walled me with regard to specific questions. They really seem to think the customer is stupid. After they realized I was not going for their high priced lease they tried to get me to purchase my current Honda as the lease is ending. However, they could not quote me the payoff amount ("you'd have to look at your statement") and instead gave me a monthly payment. When I asked about the payment terms they said "oh 5 or 6 years." This is Just a couple of examples. They were generally vague and evasive which really insults the customers intelligence. I realize that not everyone (no one?) get the prices they put on their sales flyers, but I have been leasing hondas for 6 years, have a stellar credit rating, and 14 years employment in 6 figure salary, but apparently they don't want the business. I will go back to Planet Honda where I have leased in the past and hopefully will receive better treatment. Steer clear of this place!!!Dear Customer, Please give me a call at your earliest convenience to allow me the opportunity to turn your experience into a much more positive one. I can be reached directly at (973)705-9300 extension 232. I look forward to speaking with you!! Thank you, Howard Newman, Corporate Customer Relations Manager
Jorge valdez
by Chris on 04/26/2017Jorge Valdez was the most honest guy and really took care of my needs and really really helped me out. I recommend anyone trying to buy a car to go to this guy! Thanks a lot Jorge! My family appreciates what you did for usDear Chris, Thank you so much for the kind words as well as the recommendation! If you ever need additional assistance please feel free to give me a call at (973)705-9300 extension 232. Thank you, Howard Newman, Corporate Customer Relations Manager
Honda HR-V
by hrvbuyer2017 on 04/10/2017I had a good experience here. Everyone, especially John Medina, was professional, helpful, and courteous. There were absolutely no pressure-selling tactics and I never felt like anyone was pushing me to make any decisions I didn't want to… make. I recommend this dealership.Dear Customer, Congratulations on your new HRV! Thank you so much for the positive review!!
Terrible!
by Robinson on 04/01/2017I got a call from route 22 honda regarding civic.it was the last day of the month and i had a quote from a different dealership but the car wasnt Vaulable.The salesperson ptomised that they would beat it and get me the car in 2 weeks. As i… walked in to he dealership i was greeted by the receptionist and a sales guy was assigned. He cane along with a manager and asked me for a quote and left once i gave it. Thy cane back saying the vehicle isnt available. I said i want to order ut as the lady over the phone said the car can be pre booked. The sales person said that isnt an option which was understandable as there could be some kind of miscommunication. I told the same to the manager and look at the level of unprofessionalism "Yes there is no option as such and there is nothing else apart from what my salesperson has told already" "If you had another deal then why didnt you come to this store just because somebidy told you over the phone" "Im leaving now i dont know why youre here when you had a better deal" "You can lodge a complaint about this experience. I dont know where or to whom" And he denied to give his name or card or any such details. This was by far the worst conversation ive ever had. Forget the deal.. how about some manners? Or atleast minimum courtesy while talking to a customer.Dear Robinson, Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager
Great Buying Experience with Rigo Mendoza
by jcarter39 on 03/23/2017The entire overall buying experience was friendly, easy, and professional with Rigo. He was patient with me, never pushy, and always seemed to be going out of his way to meet my needs and insure my ultimate satisfaction with my new vehicle.… I would highly recommend him to friends and family, and anyone else looking for exception, professional and courteous service.Sales
by andrea93 on 03/21/2017My experience was very good, I liked the kindness of Jorge and the other employees.2008 Honda Accord SALEMAN Ralph Mosley
by rickyyah07 on 03/12/2017Ralph was great!!! He ran down everything I should know before purchasing my car!! He was kind to me & my family, knowledgeable , and willing to answer every question we had!!! Glad he was my SALESMAN!!! 😘😘 I'm SUPER SATISFIED !!!!Sales 2017 Civic
by imonae93 on 03/07/2017I had a great experience leasing at 22 Honda. Jorge Valdez was very helpful and personable. I will definitely encourage others looking for a car to come to 22 Honda.MO is the man!
by ShaqLeverett on 02/11/2017This by far was the best car buying experience I've ever had! I would highly recommend going to Route 22 Honda and ask for Mo! My entire experience from start to finish was seamless and I love my purchase. Special thanks also to Alex and… Remila in the sales/finance departmentXavier
by xaviera on 02/06/2017I brought my Honda Civic LX from the dealer on February 3rd and let me tell you how scared but excited I was to purchase my first car. John Medina was my salesman and he was good, straight forward about everything . Any questions that… needed to be answered he answered it and if I didnt know something he knew the answer. His customer service was on point, I literally left out of honda happy with the car that i liked.Honda hrv nave
by Yefimny on 02/04/2017Very good people, made every effort to have a deal. They brought white car upon my request even from other state and also flexible in the pricing.Sales experience
by jesussimilox on 02/02/2017This is the second carbi purchase from jorge, he always gives me the same excellent costumer service. I am really happy with my new hrvEfrain and Joel gave us a great experience.
by shakerra825 on 02/01/2017Buying a car can be an exciting but stressful experience. Thanks to Efrain Santiago and Joel Madonado my daughters experience was an absolute great one. These guys basically held our hand so to speak. They educated us on car buying option… which allowed us to make the best decision with absolutely no pressure and they never attempted to rush us. I was amazed at how they were determined to help us stick to our budget. Yay!!!! I will definitely be back and will send others there as well.Sales experience
by everlidin on 01/27/2017updated 02/01/2017This is my second purchase with Jorge Valdez he is exceptional made me feel at ease he really cares about his customersGreat sales service
by mewaded1 on 01/10/2017I bought a Honda CR-V and I am satisfied with the service I received meena tawfick was my sales person made everything seemed easy gave me great deal ... Highly recommended
About our dealership
Mr. Valdez, We appreciate you taking a moment to leave a positive review in regards to your recent experience with Adriana. If you need any additional assistance please give me a call at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager
by bramauto22 on 09/12/2017