Customer Reviews of Freehold Ford
Review type:
No salesman shuffle
Great dealership!
by Kris on 04/17/2021Just recently purchased a Bronco Sport from this dealership. My salesman was Joshua and from the time we walked in he was nothing but professional. I highly recommend this dealership to anyone interested in purchasing a new vehicle.My new bronco
by Leandra on 04/10/2021Jordan Snyder and the entire team at freehold ford made my car shopping experience a breeze. They didn't have the color I wanted so they hunted it down for me and saved me all the running around which we so appreciated.Hi Leandra, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!
10/10 Would Recommend
by Andy on 03/27/2021Phoenix was my salesperson and he was great! He was very professional and helpful. The facility was very clean and the staff was helpful/courteous.Hi Andy, thank you for your kind review; we are happy to pass along your comments to the team here at Freehold Ford Inc! Please let us know if there is ever anything else we can do for you! Safe travels!
Start and Stop At This Dealership
by Debi V on 03/26/2021Although I was very excited to purchase a new Ford Bronco Sport, I was definitely not very excited about how things can, “normally “ go at a car Dealership. I was in for a very good surprise. From the moment I sent an online request for… an appointment to meet with a salesperson I was beginning to see the extraordinary customer service at this dealership. My sales person, Phoenix LaRocca knew exactly what I wanted and did absolutely everything to assist me. The sales people there work as a real team, and Phoenix definitely went above and beyond to make sure I got exactly what I came for. He went over every single detail of my vehicle with me, and explained it to me in a way that was easy to understand and retain. He linked my phone, helped me get the App, and even personally delivered my vehicle to my home! Mark in the credit department worked quickly and took his time explaining my options to me. I got a very good price on my new vehicle without the haggling and back and forth you normally have to do. And get this...not only do I get free oil changes for as long as I own my vehicle, this dealership does a, “second delivery “, if you need one...a few days later to assist you with any questions or features you aren’t sure about! I don’t have to even open my vehicle manual and read it because these people have a great system in place! I’m absolutely positive that I got a very good price and perhaps maybe more importantly, I was treated very well and felt extremely comfortable and confident with my salesperson. If you want a Ford product, this is the dealership for you! And lastly, I love my new Bronco Sport!Hi Debi, thank you for your kind review; we are happy to pass along your comments to the team here at Freehold Ford Inc! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Freehold Ford Exp
by Vinny P at Freehold Ford on 03/01/2021I recently went to Freehold Ford to look for a new lease as my current one was set to expire. I recently moved to NJ from NY and also had yet to switch over my plates and didn’t know the process really well Vincent was our salesperson. Very… patient , very informative and a great personality. He was very knowledgeable of everything, answered all our questions and was very professional. I’m glad we had him as our point of contact going in, he made everything so easy. And boy he was very patient with us. He didn’t pressure us, he didn’t rush us he was amazing.We appreciate the kind words about your experience here. We look forward to assisting yourself, as well as your family and friends for years to come. Welcome to the Freehold Ford Family!
Very honest and polite staff. No pressure
by Bob M on 02/26/2021ProfessionalBob, Thanks for the kind words, We're always striving to give our best each and every day! Please continue to spread the good words you have for us to your family and friends, we'll treat them with the same attitude we did you. Thank You!
Mike our sales person was very helpful and knowledgeable
by Thomas Conte on 02/18/2021updated 02/25/2021All the employees at the dealership were very helpfulThomas, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to see you soon!
Great Service !!
by JillAnn Dellefemine on 02/08/2021Vincent Piroso was informative and professional ! I would recommend everyone I know! Wonderful experience !JillAnn, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with Vincent. Thanks again for the recommendation, and have an amazing day!
5 star
by Pete Piro on 02/03/2021Great experience salesmen Pheonix La Rocco was excellent to work withPete, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
2020 Ford Escape
by Kristina on 01/30/2021Marotta Freehold Ford were amazing! Switching from another dealership to them was the best decision I could make! My sales associate Phoenix was so helpful and attentive to all my questions and needs. And Lonnie in Finance was out of this… world working his magic. The Marotta Family has a very respectable business and I would refer them to everyone I know!We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Great Experience!!!
by Donna R on 01/19/2021Thank you Mike Goldstein and the Freehold Ford family. You exceeded my expectations! It was a pleasure to work with you and I thank you for finding the perfect vehicle for me! Much appreciated!Donna, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Mike at Freehold Ford is the best!
by Jessica on 01/11/2021My family has leased multiple vehicles from Mike at Freehold Ford. He is our go to sales man and has become a friend of the family. He has always made sure I am happy with very vehicle I leave the lot in. He is a great salesman and a great… man! Thankful to Mike always :)Jessica, thank you for leaving such a great review and high star rating. Please let us know if there is anything else we can do for you; we are more than happy to help!
Ford Ranger. Vinnie Piroso
by Joe T on 01/03/2021updated 01/08/2021Went to 3 other dealers and they were good, but when I went to freehold Ford they were able to get me at the monthly payment I wanted and Vinnie even got me a better model that what I was hoping for!Joe, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
leasing a vehicle
by Larraine Lombardi on 01/02/2021updated 01/08/2021My worst nightmare in life is having to purchase a car. However, my opinion of that has changed due to the wonderful experience I had at Freehold Ford with Mr. Thompson. He made it an extremely pleasant experience from the beginning.… Everything was explained in full, terms of lease, operation of the car and many many more areas that I was unfamiliar with. It was quick, informative and comfortable. Thank you Freehold Ford and Mr. ThompsonLarraine, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It means so much to us to have earned your trust in our business. We hope to see you again in the future! Take care!
Mike Goldstein & Great Customer Experience
by Freehold Ford on 01/07/2021I worked with Mike and his team at Freehold Ford, excellent experience and differentiated their deanship from the competitors and other Ford dealerships.We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
leasing a vehicle
by Larraine Lombardi on 01/02/2021My worst nightmare in life is having to purchase a car. However, my opinion of that has changed due to the wonderful experience I had at Freehold Ford with Mr. Thompson. He made it an extremely pleasant experience from the beginning.… Everything was explained in full, terms of lease, operation of the car and many many more areas that I was unfamiliar with. It was quick, informative and comfortable. Thank you Freehold Ford and Mr. ThompsonLarraine, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great experience
by Michelle on 12/28/2020Yvonne Bermudez was my sales rep and she was super helpful and friendly. She got me the deal I wanted and I was very pleased with the service. Freehold Ford gives you the best service. I highly recommend.Michelle, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with Yvonne. Thanks again for the recommendation, and have an amazing day!
Lease Experience
by Anthony on 12/26/2020I had an easy time leasing my new 2021 Explorer. The staff was quick ,honest and helpfulAnthony, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!
Shane Mager
by JV on 12/14/2020updated 12/21/2020Shane is always friendly and helpful. He helps you get what you are looking for and does it at a reasonable price. I would recommend him to anyone.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with Shane. Thanks again for the recommendation, and have an amazing day!
Bobs review
by Bobs review on 12/15/2020Mike Goldstein was very knowledgeable and helped us to pick out what was best for us.. Thanks MikeBob, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with Mike. We hope to be of service to you again! Take care!
Great Experience
by John R on 12/12/2020Freehold Ford has been a plea6to deal with. Everyone there was very helpful especially Austin Rubino. Thank You Freehold Ford!John, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with Austin. We hope to be of service to you again! Take care!
Freehold Ford in Freehold, NJ treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 888-270-9524.
If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Hi Kris, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
by Sarah Rudolph on 04/21/2021