Customer Reviews of Freehold Ford
Review type:
No salesman shuffle
Great Experience
by John R on 12/12/2020Freehold Ford has been a plea6to deal with. Everyone there was very helpful especially Austin Rubino. Thank You Freehold Ford!Great experience, car n deal
by Love car n dealing with Shane on 12/11/2020First time in this dealership n found it to be one of if not the best dealership I have ever done business with. I'm 78 n have purchased or leased about 25 cars in my time. Highly recommend dealership n ShaneHello Shane, we appreciate your recommendation of our dealership! Thank you again for leaving us this response!
LOVE my new Ford Edge! Thanks Freehold Ford!
by ASqueo on 12/08/2020I leased my last three Fords at Freehold Ford, and I just got my fourth! My sales rep was Mike Goldstein, who was phenomenal! Excellent customer service, excellent automotive service, excellent everything! I've been going to this dealership… for 11 years and will keep doing so! Thanks Freehold Ford for my gorgeous new Ford Edge, I couldn't ask for a better car and a better deal!Your satisfaction means a lot to us, and we truly appreciate you choosing Freehold Ford Inc for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Take care!
My best experience so far.
by John on 12/09/2020I typically don’t leave reviews, it my experience with Vincent was easy, stress free, quick and efficient. I quickly became fluent with the entire team. Everyone was so kind including Diane the internet sales manager, Dino the floor… manager, and the finance desk was a breeze. No haggle and all fair. I shopped everywhere while the best deal and service was right in my backyard.John, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Great Sales Rep - Vincent Piroso
by TTK on 12/09/2020Awesome sales rep - very friendly and understanding to what we asked for in a vehicle - thank you Vincent PirosoHi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!
Phoenix LaRocca
by Jordan on 11/13/2020Amazing work and getting me exactly what I wanted.Jordan, we appreciate your feedback of our Staff's outstanding service! Please let us know if there is ever anything else we can do for you! Safe travels!
Freehold Ford Fabulous!,
by Miriam McNicholas on 11/11/2020Car shopping can be stressful enough but during a pandemic intensifies that stress. As a registered nurse I felt completely comfortable at Freehold Ford. They went above and beyond standard precautions to ensure my safety. Temperature… checks, information in case of contact tracing, sanitizer always in use. The employees not with customers were wiping and cleaning, everyone had masks and wore them properly. Kudos to them all. I can't say enough about Mike in finance and Joshua in sales. They are the example all car dealers should aspire to. There were no tricks, no gimmicks, I was given a great price for a great vehicle with absolute courtesy and expediency. I would not only go back to Freehold Ford but highly recommend them to everyone without hesitation even during a pandemic.Miriam, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued guests, we want to sincerely thank you for your business and we hope to see you here again down the road! Have a wonderful day!
Freehold Ford
by Walter on 11/09/2020My sales team of Josh and Dino were excellent and I would certainly return to this dealership.We are happy we could make your experience a positive one! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Fantastic experience
by Brian Bainum on 11/07/2020Vinny was great, best salesman, true asset, made the whole experience easy and worth the investmentBrian, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again in the future. Safe travels!
Excellent
by Lee on 11/03/2020Shane was very helpful and made the deal happen. Loving my new f-150Lee, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!
Great experience!
by Rob K on 10/31/2020I just picked up my new 2020 Explorer ST at Freehold Ford this week and the experience was as smooth and easy as you could imagine. My salesman Josh was not only very helpful but extremely knowledgeable about the product, which I really… appreciated. I strongly recommend checking them out!Rob, your comments keep us motivated and working hard for all our guests! If there is anything else we can do to assist you, please let us know! Take care!
Lovin my truck
by New truck on 10/14/2020Josh was so great, he was extremely patient with all of the things I needed to do before buying the truck. He worked with me and made the experience a piece of cake. Thank you Freehold Ford and Josh.We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great service
by Anna Lermond on 10/04/2020Hands down the best car dealership experience! Josh from freehold ford helped us purchase our new family vehicle. He was very professional and such a great help! I would definitely reccomend Freehold ford and Josh!!Thank you for taking the time to notice those efforts and for leaving such an awesome review! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!
Excellent service
by Nina Siguencia on 10/04/2020I had a great experience visiting Freehold Ford. Angelo Reyes the salesman was very cordial and attentive to my needs, the type of vehicle I wanted,the functionality of the vehicles I was looking at. I asked him a lot of question, which he… answered professionally. I walked out of there very please with the purchase of a Ford Escape. Everyone there was very nice. I would highly recommend for anyone to go there to purchase a car. Angelo has followed-up with calls to find out how the vehicle is running and if I need any questions answered. He has answered all questions and replied to explanations placed. I have been recommending the dealership and salesman to my friends.Nina, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you so much for being one of our valued guests and we look forward to your next visit! Thanks again for the recommendation, and have an amazing day!
Angelo Best Salesman to Work With
by qsantacruz on 09/24/2020Angelo got my family and I in the perfect F150 we told what we need out of the truck and he found it for us in no time at all and we were out of the door fast with a new truck! Thank you Angelo & JoeFreehold Ford Friendly
by Joanne on 09/24/2020Freehold Ford was a great dealership! Our Salesman Angelo made buying a new car a pleasure. The team at Freehold Ford made each step simple. They helped to give us a price that was very close to what we wanted.The Sales Representative was The BEST
by Sabrina Stokoe on 09/17/2020Our experience with the financial team was disappointing - although we submitted all the paperwork and our credit score was way above the requirement but we were still declined and were told that FORD Credit apparently did not approve the… deal and we almost did not get our Ford from the dealership. Not sure what changed but within 48 hours things were put right and we received a call from the dealership which ended up in us getting our new Ford F-150. However what must be mentioned is our experience with the Sales Rep. named Kyle Willis. He was the most helpful guy in our whole experience and i would definitely recommend seeking him out if your heading to Freehold Ford to get your new Car/Truck. Very pleasant and always took our calls and came back with answers and did his best to make sure our deal went through and even a month later follows up with us to ensure everything is working well with our new Vehicle. He alone made our experience worth every minute and the reason why we gave the dealership the 4 star ratingExcellent Service-Highly Recommend
by Excellent Purchase on 09/05/2020Shane was extremely kind, knowledgeable and made the purchase very quick and easy.Great Sales Experience
by Ant on 08/27/2020Overall a great buying experience. Friendly, knowledgeable, honest staff made it a quick and easy process all the way. My salesperson, Joshua Rapach, was the best! I will be doing more business in the future with Freehold Ford!2020 Ford Ranger
by Anthony Oliva on 08/27/2020Kyle Willis was an excellent salesman, very knowledgeable and patient. I went it with a specific built vehicle in mind and Kyle showed me many examples to pick from. Any questions I had Kyle was quick to answer and if he didn’t know he went… and found out immediately from me. We made a deal that night and I couldn’t have had better service from him or everybody else at freehold ford. Would definitely recommend to anybody looking for a new vehicle and will return there again for my next purchase.Awesome experience at Freehold Ford.
by Danielle on 08/27/2020Everyone went above and beyond to make purchasing my new vehicle a positive experience!!!! Highly recommend them and the exceptional knowledge the have!!!
Freehold Ford in Freehold, NJ treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 888-270-9524.
If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
John, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with Austin. We hope to be of service to you again! Take care!
by Sofia Peters on 03/01/2021