Skip to main content
Today 9:00 AM - 6:00 PM

Customer Reviews of Irwin Lincoln

Review type:

Overall rating

5.0
5 out of 5 stars

(6 reviews)


Customer recommendations:

Yes (6)|No (0)

Excellent Experience

5 out of 5 starsby Lincoln Fan on 03/11/2025

Had to purchase an Aviator in a day. Fast turnaround, fair price by informed qualified team.
Have feedback for this dealer?
6 reviews
Sort by:

  • Excellent Experience

    5 out of 5 starsby Lincoln Fan on 03/11/2025

    Had to purchase an Aviator in a day. Fast turnaround, fair price by informed qualified team.
  • Great dealership, great sales experience, live the new Nautilus!!

    5 out of 5 starsby Paullu97 on 12/03/2024
    updated 12/11/2024

    Adam was a great salesman! Very clear on the numbers and nothing hidden. The new Nautilis is an awesome vehicle Lincoln does such a good job!
  • Irwin Mazda

    5 out of 5 starsby Mcalcag on 12/05/2024

    Wayne and Peter made my first car buying experience so easy and answered every question immediately. 10/10 recommend for anyone searching for their next car!
  • Excellent experience

    5 out of 5 starsby bigscore57 on 09/24/2024

    I was treated respectfully; dealt with honestly, and dealership delivered on everything we discussed. It was an unexpectedly pleasant car buying experience--something I haven't been used to!!
  • Great Purchasing Experience

    5 out of 5 starsby benjti5781 on 04/06/2024

    We recently purchased a 2023 Lincoln Nautilus from Irwin Lincoln in Freehold, NJ. Leo, our salesman, made the experience pleasurable, and we never felt pressured. Any questions that we had were answered. He made every attempt to make sure that the process went smoothly. Leo even invited us back if we needed more assistance with understanding the workings of the new car. From previous experiences with other dealerships, we were not looking forward to new car shopping. Irwin Lincoln has changed our thinking about that and has earned an A. The only disappointment was that the dealer does not offer a hard copy of the owner manual.
  • Dealer Is Legit And Willing to Do Business

    5 out of 5 starsby Daniell on 02/17/2024

    We were able to negotiate the price of the car to a Good/Great Deal as deemed by KBB. The dealer did not play any tricks, was responsive throughout the process, answered all questions and described the vehicle accurately. Specifically, the car was in great shape - no accidents, no scratches, no dings, no bad smell - it was clean inside and out and performed well during our test drive - everything exactly as advertised. No hidden fees, upcharges or pressure from the finance manager to rip us off in the last phase of the transaction. The dealership also had adequate amenities for customers (incl coffee / water / lounge area). Assuming these guys have the car you want, based on my experience, it’s a dealership you can work with.
The following reviews are more than two years old. They are not included in the overall rating.
25 reviews

  • Vehicle in for maintenance

    5 out of 5 starsby Linda M S on 08/23/2023

    Brought the truck in for Cam Faser, wheel bearing, and new belts. Service was performed as excellent and within the time frame that was toldTruck can back as new. Very satisfied with Irwin Lincoln’s service

  • Irwin Mazda service for Cx-9

    4 out of 5 starsby Albert K on 07/17/2023

    I was treated respectfully and was provided information in detail to my automotive service parts and labor

  • 2023 New Lincoln Corsair purchase at Irwin Lincoln

    5 out of 5 starsby Donald L on 06/08/2023

    Great sales team, fantastic education on all the vehicles features and differences. Honest dealership and made the purchasing process smooth and easy. Highly recommend Jeff Young in Sales and the overall dealership

  • Walt F

    5 out of 5 starsby Walter F on 04/27/2023

    My lease was up and due to my low mileage and the fact that by turning my Lincoln in for a new lease would certainly cost me more than I would have wanted, my option was to purchase. Hearing some horror stories from friends in the same position but from different dealers, I was expecting a true hassle in our termination process. SURPRISE! Not only did I wind up purchasing my car with no hidden costs and upcharges, but the paperwork was completed in a very quick, professional and courteous turnaround. I drove away from Irwin Lincoln in just minutes with my newly purchased vehicle with a smile on my face. Thank you Irwin Lincoln for this happy experience.

  • 2022 Lincoln Nautilus Lease from Irwin Lincoln in Freehold NJ

    5 out of 5 starsby Tom W Manap. on 04/02/2023

    Adam, the salesman, makes the transition seamless. When the previous Lincoln Nautilus was coming off lease, he knew my tastes and picked out a perfect match and contacted me. He prepared the pricing in advance and we closed in days. While I was handling the paperwork, he set up all of my electronic features.

  • Great service

    5 out of 5 starsby Thomas G on 03/13/2023

    Always a pleasure dealing with the staff at Irwin Service. They are Plesant and knowledgeable. They NEVER push for derives to be done. They communicate their findings and suggestions and I decide. Reasonable prices as well

  • job well done

    5 out of 5 starsby Rusty-1 on 11/10/2022

    The experience was seamless
  • Exceeded my expectations

    5 out of 5 starsby 10stevecx5 on 03/11/2022

    Irwin Mazda Service went above and beyond to resolve an issue I was having. They took the time to investigate all possible causes, and then did what was necessary to correct the problem. And all through this, they explained each step in an understandable way, making me realize how serious they took the matter, and how dedicated they were to making things right......and....they did!
  • Mazda

    5 out of 5 starsby ??????? on 07/15/2021

    Pleasant courteous efficient service
  • Great from start to finish.

    5 out of 5 starsby lmt1025 on 05/17/2021

    I went in to the dealership knowing exactly what I wanted and the staff certainly delivered. Everyone I can in contact with was friendly, professional, and efficient. The store was clean and impressive in decor as well. I honestly cannot say enough good things about my experience at Irwin.
  • First Lincoln From Irwin, Probably Not the Last

    5 out of 5 starsby Lin/John on 04/22/2021

    The experience at Irwin Lincoln was exceptional, and I've purchased more than a few cars. Our salesman, Wayne, was a delight to work with. We made three visits to the dealership before we even started talking price. He was more than happy to arrange test drives of different cars, different engines, etc. We ultimately bought a Corsair and so far have been thrilled with it. Don't hesitate!
  • mazda service

    5 out of 5 starsby jbarbone on 03/25/2019

    Brining the car in for service is always a good experience. Don Chandler keeps me informed, is friendly and willing to help get me through the experience in a positive way.
    • We appreciate your feedback and are thrilled that we have continuously provided you with a good experience. We thank you for your business and hope to see you again soon. Best- Carlos Sousa, GM

      by irwincars on 03/28/2019

  • Don Chandler

    5 out of 5 starsby bounty12 on 03/22/2019

    excellent service timely repair
    • Thanks for the 5 Star Rating we appreciate your opinion and look forward to seeing you again soon. best- Carlos Sousa, GM

      by irwincars on 03/28/2019

  • Great Experience

    5 out of 5 starsby JoeA on 01/02/2019

    As a first time customer of Irwin I couldn’t be more satisfied. Wayne Calabretta was an exceptional salesman and easy to deal with. The purchase and pick up processes were seamless and quick. As this is my first experience with Irwin I will have to give further reviews some time in the future.
    • Welcome to the Irwin Family and Thank you for your business. If there is anything we can do for you, please don't hesitate to give us a call. Best- Carlos Sousa, GM

      by irwincars on 01/31/2019

  • Bad sales experience

    1 out of 5 starsby Diana on 12/03/2018

    Bad experience with this dealership, We came to look for a new Lincoln MKC on 11/27 in the evening. The salesperson (Steven Spertos) didn't introduce himself, wasn't so interested to work with us on new lease deals. He did not offer to review any options and prices. Very unprofessional We left with nothing This weekend, went to Dana Lincoln in staten island, where the sale service is exceptional
About our dealership