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Customer Reviews of Chapman Ford

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74 reviews
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  • Keith is great

    5 out of 5 starsby Ken Maverick on 08/13/2024
    updated 08/20/2024

    Ordered my for maverick back in November of 2021 and keith have me updates for almost three years. I might be his hardest/ longest sale ever. I hope he is there the next time I need a vehicle.
    • Hi Ken, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Phoenix Grant on 08/21/2024

  • Chapman Ford EHT Review

    5 out of 5 starsby Harry13 on 08/16/2024

    I bought my Ford Maverick at Chapman Ford in EHT. Ericka Gomez was the salesperson that took care of me. She was great to deal with. She was very knowledgeable and took the time to make my purchase a great buying experience.
  • Thanks, Tim !

    5 out of 5 starsby Kelly Juba on 08/07/2024

    The whole Chapman crew were a pleasure to work with. We’ve had negative experiences from other local dealerships and they turned it around for us. Tim helped finalize our deal and was extremely helpful and patient. Made our overall experience at this location worth the drive. Thanks again for all your efforts.
    • Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

      by Sue Tilly on 08/09/2024

  • Chapman services

    5 out of 5 starsby Solrac80 on 08/07/2024

    Good experience
    • Hi, we're pleased to hear everything was completed to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

      by Harrick Newman on 08/09/2024

  • Saved my weekend!

    5 out of 5 starsby BATGIRL1990 on 08/06/2024

    The afternoon before I was supposed to drive out of state for my best friend's wedding, I found a flat tire on my car. There was a screw in my tire right by the inner wall. Rob at Chapman Ford was able to squeeze me in and replaced the tire just in time for me to hit the road for the rehearsal dinner. Thank you very much for being accommodating and keeping my car running safely!
    • Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

      by Neil Snied on 08/06/2024

  • Thank you Alan and crew from Chapman Ford!

    5 out of 5 starsby T Jones on 08/01/2024

    I recently purchased my dream car, a 2024 Sasquatch Black Diamond at Chapman Ford! My dealer, Alan Huscher was wonderful to work with! Alan combined his extensive knowledge of the vehicle with an easy going demeaner which made my experience very pleasant! I also worked on the financing with Alex and she was very nice and easy to work with also! She had a way of making it all very clear and understandable. Everyone I dealt with at Chapman was so friendly and attentive! I felt like i was treated fairly and they are still here for me to answer questions that have come up since my purchase! I highly recommend Alan, Alex and Chapman Ford if you’re looking to purchase a new vehicle !!
    • Hi, thank you for your wonderful response to the quality of service our Staff provides! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

      by Harrick Newman on 08/09/2024

  • AReustle

    5 out of 5 starsby AReustle on 04/13/2024

    I was very satisfied with my purchase of my Ford Explorer Timberline. Keith was very helpful and answered all my questions. This is the second vehicle our family purchased from Keith.
  • Routine service

    5 out of 5 starsby Dwoldow on 04/08/2024

    Friendly and helpful. Work done in a timely manner.
  • Service debt bar none

    5 out of 5 starsby Janet D on 04/04/2024

    They are professional, honest and on time. Never disappoints
  • Great Service

    5 out of 5 starsby Griff24 on 04/03/2024

    In my search for the Ford Maverick, the team at Chapman was the only one to continuously follow up and alert me on the stock of the vehicle. My sales rep Doug was very thorough, friendly, and fair. He made my experience really enjoyable. I am very happy with my vehicle and the process.
  • Ray M.

    5 out of 5 starsby Big Red II on 03/25/2024

    Very professional service writer. Takes good care of me and does what he sys he will do.
  • Recall work

    5 out of 5 starsby High234 on 01/19/2024

    Took my Ford Fusion in for some recall work and the service team handled the work quick and professionally. Could not recommend highly enough.
  • Dealership workmanship concern

    3 out of 5 starsby JimSala on 01/11/2024

    Went in for tire rotation, car only serviced by Ford Techs. Told all lug nuts rounded and in need of replacement. Also text video stated brakes would need replacement soon but nothing on final sheet stating that.
  • Rene Rodriguez

    5 out of 5 starsby Wizard 21 on 01/11/2024

    Traci was very helpful and informative she made the process very easy
  • Top Service for my F150

    5 out of 5 starsby Paul LaRoche on 11/10/2023

    i’ve been to many dealership maintenance service centers in my years, and throughout this country and this one is the best. You truly feel welcomed upon arrival and in constant knowledge of your vehicle’s maintenance status, even given a video tour of what was done! I’m beyond impressed and highly recommend Chapman Ford for your next vehicle or vehicle’s needs.
  • Great experience!

    5 out of 5 starsby CarlaRop on 07/24/2023

    Love the mustang Mach-E for that we just bought -electric vehicle was thoroughly explained by Taz a Chapman Ford. Excited about this new adventure! Kellie was very thorough and helpful with the paperwork.
  • Service work

    5 out of 5 starsby Art Romero on 07/18/2023

    Very professional and courteous
  • rob rovks

    5 out of 5 starsby Audiometer on 04/06/2023

    hi brought in a 2006 Ford ranger that I had just purchased I found out there were some recalls but I was only there to get a few keys made. Rob took care of me. Make sure I had a ride home had enough time to come back and made the repairs all worth the trip
  • Great dealership!!!!

    5 out of 5 starsby Svetlana on 03/28/2023

    I’ve been using this dealership to serve my Mazda for years. I just love it!!! Now even more! The new building to serve Mazdas is awesome. The waiting room has enough chairs and complimentary coffee and tea. The service is always done quickly, the price is reasonable. A great bonus is they send a multi point inspection video to your phone, so you know exactly what is going on with you car. I definitely recommend this dealership!!!!
  • Great experience

    5 out of 5 starsby RebeccaC on 03/13/2023

    The car market is not an easy one these days, but I had a great experience at Chapman Mazda. I luckily found what I wanted almost immediately (I’ve been browsing around for months), and I bought a CX-30 for a pretty good price. The staff/manager were very pleasant and made the process pain free.
  • Great service!

    5 out of 5 starsby Harry C on 03/03/2023

    I had a great experience buying my Mazda and the service experience has been fantastic every time! Special thanks to Erica, my Sales Consultant, and Ray and Juan, my Service Advisors! Keep up the great work!

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