Chapman Ford
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Customer Reviews of Chapman Ford
Review type:
2025 F-350 Lariat PURCHASE!!!
by Anthony N P on 05/14/2025
My experience at Chapman of Egg Harbor was great! Jimmy helped answer all my questions, allowed me time to think and check out other trucks. Chapman worked with me hand in hand getting me in my new truck. Jimmy has stayed in touch checking… in on me and making sure the process was a smooth as possible. I highly recommend anyone shopping for a new or used vehicle go to Chapman of Egg Harbor.
74 reviews
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New Purchase
by Dennis O on 02/20/2023Chapman Mazda is an excellent dealer. Doug, our sales associate, was knowledgeable, patient and was excellent at communicating various details about the car I was interested in purchasing. Front and back office staff were also courteous… and helping in making determinations about which model was best for my needs. Chapman Mazda in Egg Harbor, NJ is excellent.Wirst experience ever
by Joe C on 01/07/2023Worst experience ever. Instead of excitement buying car it was nothing but hassle. Had appointment to sign final paperwork . Had to wait for almost an hour. Kept getting excuse “almost ready, your next, paperwork printing now, etc. “ If… appointment can’t be kept let me know, I’ll come back later don’t treat me like a schmuck. Asked about warranty paperwork. I wanted official warranty paperwork stating whats covered, how long etc. They didn’t have it, don’t worry its filed with your vin they said. Very unprofessional.I can’t believe I’m the first to ask for this. Finally got something in writing after almost walking out on deal.Cynthia DeTullio
by Card957 on 09/16/2020I was very pleased with the overall experience shopping at Chapman Lincoln. My salesman, Dennis went over and above for me, even during COVID! He searched for my perfect combination and I love my new Nautilis! I am a returning customer… and I highly recommend Chapman.Love My Ford
by Love My Ford on 11/17/2019Everyone was professional and friendly. Would recommend Chapman Ford to everyone.TomNJ2019
by TomNJ2019 on 09/22/2019Bought a new 2019 Ford Escape. Outstanding service from everyone at Chapman (EHT) especially Mike P. Buying a new vehicle was not one of my favorite things to do over 50+ years but Chapman made it a smooth professional experience. I'll be… back again.Great dealship
by Thomas M on 07/04/2019Alicia was a great person to deal with not pushy and very knowledgeableRespectful and courteous
by dawnrain on 06/15/2019I am always treated with respect and courtesy and I appreciate that.Service
by Abdulnas on 06/10/2019Very fast dependable and caring about your needsExplorer Excellence
by Buy Explorer on 06/02/2019What a great vehicle and easy leasing experience. This is my first time leasing a vehicle, after buying many different cars/suvs over the years. The employees at Chapman ford were kind, respectful and great at explaining my options. Great… place to buy a car!Nothing but problems
by Kimberlyn H on 11/06/2018I scheduled an appointment for a full synthetic oil change and for my back up camera to be looked at. I come to pick up my car and it took them 7 hours to do an oil change and never got to look at my camera. I was advised my appointment… time is only a drop off time and does not mean they will get to my vehicle. Advised they were backed up with diagnostics on other cars. I look at my oil change bill and it was cheaper than I was advised on the phone. This is due to them putting synthetic blend in my car and not full synthetic. I was also rushed out the door with no apology and was not given my results of the multi point inspection that comes with the oil change.Mr. Davis
by Isamdavisjr on 10/08/2018Staff was overall knowledgeable, kind and friendly. I had a much better experience here than the other dealer I had went too. I felt no pressure to buy when I was speaking with Alan.All is well
by podaddy on 07/20/2018updated 07/27/2018Rob was my advisor and as usual he was on point. He explain about my truck recall and schedule a appointment for me that fits my schedule.2018 ford Escape
by MonicaS on 07/23/2018i had a very good experience at Chapman Ford in EHT with Mani Khan we have bought several cars from him and had good experiences.Great experience
by MNHA2017 on 07/23/2018We have been using Chapman ford for our vehicles for a few years now. Mani has been our sales guys for our last two vehicles and he always tries to help us out the best he can to get us into a vehicle we will love!!Gerald Decker
by Chapman on 06/20/2018Satisfactory service to remedy a problem overlooked at immediately prior service visit.2008 Edge
by jboz52 on 06/15/2018Pleasant experience. Friendly employee.Purchase of F 150
by sjteas on 05/28/2018Great! Our sales associate along with the entire sales team were very professional, polite, and responsive to questions and concerns.new purchase
by sc11172 on 05/29/2018Courteous and very welcoming.... spotless dealershipGreat service
by keepdreaming100 on 05/25/2018I was very satisfied with the work and the amount of time it took to do it.they didn't pressure me to buy anything else .they just told me what the car needed in the futureMiss Nicole Saudargas
by katelin143 on 05/21/2018I would like to thank Ben for his welcoming and friendly attitude. The service done on my truck was exceptional.Poor
by debnj1965 on 05/20/2018This is the 4th time I took my 2017 vehicle to the dealership. The service advisor was very professional. The mechanic that was asked to explain what he thought the issues was was extremely unprofessional and very condescending. He should… not deal with the public. I have a brother that is a Master Mechanic but will not work on my car because it’s under warranty. He explained to me when the cars are transported they are lowered sometimes the muffler is pushed where the heat shroud is damaged and causes condensation in the muffler. Water. Holds up in the muffler. Your mechanic told me that I ran my car hard that caused the build up he also said “ah it’s not that loud don’t worry about it! “ Totally unprofessional. This is the last car I will ever buy from Chapman.
About our dealership
Hi, we appreciate your recommendation of our dealership! At Chapman Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
by Barry Lewis on 05/15/2025