Chapman Ford
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Dealership Service Review
service Rating
Dealership workmanship concern
Written byon 01/11/2024
Went in for tire rotation, car only serviced by Ford Techs. Told all lug nuts rounded and in need of replacement. Also text video stated brakes would need replacement soon but nothing on final sheet stating that.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes