Lynnes Subaru
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Customer Reviews of Lynnes Subaru
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5 service reviews
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Fast service
by AP on 10/06/2023Fast service. Every one is prepared..painless.No hassle
by Martha Arbelaez on 08/10/2023Reasonable negotiation No pusherThanks for choosing Lynnes Subaru, Martha! We're delighted to see you had a five-star experience and we hope to do business with you again down the road. Happy driving!
Service Advisor David and everyone exceeded my expectations
by Denise C on 07/04/2023I arrived with a perceived Emergency issue with a strange new sound from the rear of my vehicle. I was assured that my issue would be checked and fixed if need be. At the end of all diagnostics, it turned out that the sound of metal… spinning/metal plates rubbing together could not be reproduced. All systems are normal. So I was good to go. Thank you all for listening and investigating the issue with professionalism, calm, compassion and respect. Thank You all.Denise, we're so glad that our team at Lynnes Subaru could assist you with your vehicle issue. Thank you for taking the time to share your positive experience and kind words. We appreciate your business and hope to see you again in the future! Drive safely!
There is no other service dept. to whom I would rather entrust my Subaru !
by Mark F from Morris County NJ on 05/28/2023Lynnes has serviced my cars for almost 15 years. Whether it was an Express oil change or once having been towed in, they never have said, “can’t do,” but they have always given me options, depending how pressing the need. Always within… their cost estimate. Always within their time estimate (or a loaner or a rental was made available). Never selling me more than what the cars needed. Not the largest waiting room, but big in understanding the customer & getting the job done right the 1st time. I’m glad I found them.Mark, your 15-year loyalty to Lynnes Subaru is greatly appreciated! Our team understands the importance of serving our customers with attentive and dependable support, and we are glad to have been there every step of the way. We hope to continue providing the same level of service to you for many years to come!
Not ready for prime time
by pe617 on 10/06/2009I have been to Lynnes Subaru for service 3 times, for two different cars, between 2006 and 2008. Lynnes is conveniently on my way to work - so I can drop the car off and take the bus in to the office. But, 2 out of 3 were disappointing.… Actually, my first experience does not count, because no service was done. I scheduled a Monday appointment for our 02 Impreza. They dutifully called me to confirm the appointment. (One thing about Lynnes is they do call you. A lot.) I drove in, parked the car and brought in my keys. Fortunately one of the receptionists was kind enough to point out that the Subaru service staff does not work Mondays. How does this happen? Second visit was a recall notice on our 04 outback. No problem this time. Third visit cured me, though. I brought the outback in for a rattling exhaust, and a funny wind noise at highway speed (which also afflicts the Impreza, but that's another story.) So they adjusted the exhaust and told me they didn't hear any wind noise. I asked them to please take it out above 45 mph and turn off the radio. Then they heard it, and told me it was some window gizmowacky that they could fix for $490. I asked if this was unusual. No, it's the third one they've done this week. No thanks. They left my seat almost fully reclined (how does anybody drive like that?) radio blasting and the smell of cigarettes in the car. These are of course just petty annoyances, but I was irritated by that point, so humor me. Epilogue: I had to have the exhaust rattle fixed correctly a few months later. Epilogue 2: I just bought a Sonata from Lynnes Hyundai. They offer something called "free tires for life" which you can get if you have Lynnes do all your service. I told the Hyundai salesman (who I WOULD recommend, by the way) no thanks because I had no intention of using any of Lynnes service departments.
Subaru Crosstrek
Subaru Forester
Subaru Outback
Subaru Legacy
About our dealership
Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Lynnes Subaru!
by Lynnes Subaru on 10/10/2023