Lynnes Subaru

I have been to Lynnes Subaru for service 3 times, for two different cars, between 2006 and 2008. Lynnes is conveniently on my way to work - so I can drop the car off and take the bus in to the office. But, 2 out of 3 were disappointing. Actually, my first experience does not count, because no service was done. I scheduled a Monday appointment for our 02 Impreza. They dutifully called me to confirm the appointment. (One thing about Lynnes is they do call you. A lot.) I drove in, parked the car and brought in my keys. Fortunately one of the receptionists was kind enough to point out that the Subaru service staff does not work Mondays. How does this happen? Second visit was a recall notice on our 04 outback. No problem this time. Third visit cured me, though. I brought the outback in for a rattling exhaust, and a funny wind noise at highway speed (which also afflicts the Impreza, but that's another story.) So they adjusted the exhaust and told me they didn't hear any wind noise. I asked them to please take it out above 45 mph and turn off the radio. Then they heard it, and told me it was some window gizmowacky that they could fix for $490. I asked if this was unusual. No, it's the third one they've done this week. No thanks. They left my seat almost fully reclined (how does anybody drive like that?) radio blasting and the smell of cigarettes in the car. These are of course just petty annoyances, but I was irritated by that point, so humor me. Epilogue: I had to have the exhaust rattle fixed correctly a few months later. Epilogue 2: I just bought a Sonata from Lynnes Hyundai. They offer something called "free tires for life" which you can get if you have Lynnes do all your service. I told the Hyundai salesman (who I WOULD recommend, by the way) no thanks because I had no intention of using any of Lynnes service departments.