Customer Reviews of Honda of Keene
Review type:
Swanzey Honda
by Kwhitman on 05/13/2025Brought my car in for servicing, the problem turned out be a major one! The next thing I know I am buying a car. They gave me minimal trade in value but enough to help with a down payment. The staff were helpful and informative. They made… an imperfect moment into a moment of perfection. Thank you Joshua and Teagan !Honda of Keene NH
by NH Native on 05/07/2025I have purchased several vehicles from this dealership over the years with no complaints. Jeremy was patient with me as I looked for a vehicle that met my current needs. Highly recommend!New car
by Smchnge on 04/02/2025updated 04/09/2025Smooth process.Buying a used car at Honda of Keene
by Todd Souza on 03/06/2025updated 03/13/2025I have always stressed over buying a car. A purchase that should be fun, dealerships/salesmen always take the fun out and I have always walked away thinking I was taken advantage of. 40+ years of buying vehicles always the same until now. I… went in knowing exaclty what I was looking for, I had called the dealer earlier in the day, and spoke with Larry Gilmet, explained the vehicle I was interested in. When I arrived at the dealership Larry met me at the door, he had the car all ready for a testdrive. Larry was very helpful through the entire purchase, no pressure, he listened to my concerns and I walked away with a good experience and thinking this is how buying a new car should be! When Alex Mackay the sales manager came to the desk, I said to myself ok now is where the sales pressure starts, I was wrong, Alex showed me a couple options for warranties, we went over financing and what I expected, I picked the one I wanted and that was it, no pressure and a feeling that I was respected. All around great experience and I highly recommend this dealeriship to everyone. Larry was exceptional if only all salesmen could follow his example. Sincerely, Todd SouzaHello Todd, Thank you for the fantastic review, Todd! We're so glad to hear that Larry and Alex made your car-buying experience enjoyable, stress-free, and respectful. It’s great to know that the entire process met your expectations without the usual pressure. We truly appreciate your recommendation and look forward to helping you again in the future! Thanks again from Honda of Keene!
Honda hr-v
by Martin o on 03/10/2025Amazing and seamless. Great job to Brennan for going above and beyond.Hello Martin, Thank you for the wonderful review! We’re thrilled to hear that your experience was seamless and that Brennan went above and beyond to help. We truly appreciate your feedback and look forward to assisting you again in the future! Thanks again from Honda of Keene!
Under trained
by Bones000 on 01/25/2025updated 02/03/2025We contacted this dealership since I purchased my previous car from them with no issues. Well….things do change. Attention to detail not their thing. We asked for all paperwork and the care to be ready when we arrived since traveling… distance. Not! Only ones there but waited hours and had to keep asking what was the hold up. Title not even there, paperwork missing numerous data for registry, etc…Hello, We apologize for any inconvenience or misunderstanding. Please email customercare@fentonautosales.com with your name, email and phone number so we can look into this further and come to an appropriate resolution. If you would prefer to call, you can reach our Operations Direction at 603-354-5120. Thank you - Honda of Keene
Fair and Easy! HIGHLY RECOMMEND
by Eric_603 on 01/18/2025When purchasing a certified pre-owned passport, Honda of Keene was very fair and helpful. The deal was made online using and honoring all fair KBB values for both the purchase and trade-in. Arriving at the dealership, the staff was friendly… and the numbers did not change. This is my second great experience with Honda of Keene. HIGHLY RECOMMEND!Hello Eric, Thank you for your amazing review! We're thrilled to hear that your experience with purchasing your certified pre-owned Passport was fair, easy, and transparent. We truly appreciate your loyalty and your recommendation. We're looking forward to assisting you again in the future! Thanks again from Honda of Keene!
2025 Honda CR-V
by Corliss on 12/04/2024updated 12/11/2024Other than a really long wait, working with Jim Lapointe was a pleasure.Hello Corliss, Thank you for your feedback and for choosing us for your 2025 Honda CR-V! We're glad to hear that working with Jim was a pleasure. We appreciate your patience during the process and will continue striving to make every experience as efficient as possible. Enjoy your new CR-V, and thank you for recommending us!
Car purchase
by Billyqwe on 11/19/2024updated 12/03/2024Overall, my experience was good. Alex and Jeremy were very helpful. Whoever the other sales manager is at the front desk (not Alex), I believe his name is Eric, was very rude. I overheard him complaining about “running this guys numbers for… the 7th time.” Pretty big deal to make sure your numbers are right when buying a new vehicle. His attitude and demeanor left me very frustrated and was not worth my time to confront him. Also was openly complaining about other job related things openly in front of everyoneHello, We apologize for any inconvenience or misunderstanding. Please email customercare@fentonautosales.com with your name, email and phone number so we can look into this further and come to an appropriate resolution. If you would prefer to call, you can reach our Operations Direction at 603-354-5120. Thank you - Honda of Keene
Sales
by Chris 2024 on 12/02/2024Jim was helpful and answered all our questions while we secured a lease on a vehicle.Hello Chris, Thank you for your review! We're glad to hear that Jim was helpful and able to answer all your questions while securing your lease. If you need any further assistance, feel free to reach out. Enjoy your new vehicle, and thank you again from Honda of Keene!
Rich
by Richard M on 04/21/2021Our sales lady was very knowledgeable, took great care in answering our questions or finding out information we requested, and never once pushed us into any services or add -ons that we did not want or need.Thank you so much for your positive comments about Honda of Keene. We truly appreciate the opportunity to work with you over the years and look forward to many more! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day! Honda of Keene
Great dealership & customer service
by Rosievt on 07/17/2020Upon starting to look at CRV's Diane came over asked if we needed any help . Very professional very knowledgeable about all trims of the CRV. She showed us all the colors of the EX version in stock. (that is the one I was interested in).… Did not feel pressured at all during the entire visit. Test drove the CRV, upon returning, Diane answered all of my questions. I ended up purchasing the EX from Diane. Easy transaction. Would definitely shop @ Honda of Keene if you are looking to purchase a CVR!!! I highly recommend Diane, she totally knows the vehicles the she is selling. Professional & friendly. Dan in finance is great to work with. Great dealership! Had a large assortment of CRV's to choose from.Thank you for sharing your experience with Diane and our sales department. We are certainly lucky to have Diane on our team! We will be sure to share your kind words with Diane and we look forward to working with you in the future! Best, Honda of Keene
Awesome
by Rosievt on 07/07/2020I knew the minute I met Diane, she was the type of salesperson I wanted to deal with. She was professional and friendly. She wanted to know if I knew what I had in mind for a vehicle. From there she was very informative about the CRV. She… never made us feel rushed. I am completely satisfied with the transaction. Diane is top notch! Dan in finance was great also!We Love our New Honda Pilot
by Dave/Dawn H. on 01/27/2020Jason and Salena and the whole crew at Honda of Keene once again did a great job for our family. We have purchased several cars from Fenton Family Dealership. We had a great experience. If you cringe at the thought of having to buy a car,… reach out to Jason and his team and relax. They make the car buying process seamless and stress free.Thanks for your great review, and for giving our dealership such a high star rating! We understand it's a big decision where you purchase your car, and we are grateful to have been chosen. Thank you again and we hope to see you again! Best, Honda of Keene
William F.
by Malovesfb2 on 05/03/2019This is a VERY PERSONABLE, and friendly place of business. We purchased a used vehicle from them on a Saturday and picked it up on Monday evening. They made sure we had everything we were to get. They also worked with us to make sure we… knew how to use the technology that was in the car. Very satisfied from start to finishHello Malovesfb2, we appreciate you taking the time to leave us this feedback! So pleased to hear our team took excellent care of you and made the whole buying experience was personable, enjoyable and informational! Enjoy your new to you ride and when the time comes, we look forward to assisting you next! Regards, Honda of Keene
Great Experience
by Great on 04/17/2019updated 04/24/2019I have to say this was one of the nicest car buying experiences we have had. No pressure sales - were were given ample opportunity to make sure the Truck we were interested in was a perfect fit for our needs. Tim Stone in Sales was… fantastic to work with - I would highly recommend Tim to any of my family or friends. Once we settled on the deal, we then worked with Dan in the Finance Dept. to finish up the sale. Dan was great, he explained everything very well and provided us with options for warranties that met our needs. This was our first dealing with Honda of Keene, we are very happy and looking forward to many years of enjoyment with our new Truck! Thank you Tim and Dan for making us feel like part of the family!Great, we are glad we could help! Pleased to hear you had the chance to work with Tim and Dan in sales and that they were able to help you find a truck you love at a price you like! Take care and we look forward to assisting you in the future! Regards, Honda of Keene
Great, we are glad we could help! Pleased to hear you had the chance to work with Tim and Dan in sales and that they were able to help you find a truck you love at a price you like! Take care and we look forward to assisting you in the future! Regards, Honda of Keene
Excellent Service!
by Char on 12/16/2018updated 12/21/2018LARRY WAS FANTASTIC! Thank you so much for all of your hard work this weekend!! You are so dedicated and take pride in what you do! So so easy going, no pressure at all!! My husband needed an upgrade ASAP! 😁.. Thank you! Never mind 10%! I… Give YOU 150%!!! I can't go without saying something about Jason! 😁 Thank you! You were great too! I appreciate everything you did for us too.. I'll be back to get one for myself someday.. soon.. Thanks again, Char & Kevin NasonChar, we are so happy to read such a great review about Honda of Keene and that our team was able to help get you into a vehicle you love at a price you like! Take care, Char, and enjoy your new ride! Regards, Honda of Keene
Excellent Service
by Char on 12/18/2018I want to recognize Larry as an outstanding salesman!! You take pride in what you do and it shows! Thank you! I appreciate everything you’ve done for us! You took so much time and made sure all of our needs were met! THANK YOU!!Char, we are so pleased you enjoyed your visit to Honda of Keene! Pleased to hear you had the chance to work with Larry in sales! We agree he is great to work with and will pass along your comments, Congrats again and happy holidays! Regards, Honda of Keene
Excellent Service!
by Char on 12/16/2018Amanda, thank you so much too! You did a great job in the finance dept.. thank you so much!! Can't wait till it's my turn.. lolWe appreciate your positive review of your recent experience with us! Enjoy your new ride and we look forward to assisting you next! Regards, Honda of Keene
Be Careful
by leni123 on 03/01/2018They are very good to work with, but you have to love what you buy. You cannot change your mind. If you don't like the car, you are stuck.Hello Leni, Thank you for sharing your experience online! We do appreciate your business, and although we are unable to exchange vehicles after bank contracts have been signed we will do anything else we can to help you with your vehicle. Please feel free to call or stop in anytime. Regards, Honda of Keene
Fantastic Experience!
by smonteverde18 on 12/11/2017I just leased a new Civic, and am so happy! Tim was an awesome salesman. Worked with me to get me into a gorgeous new car, the color I wanted, the price I was hoping for, and was polite and patient through it all. This is what buying a car… should always be like!Thank you for taking the time to rate and review us on Edmunds! Pleased to hear you had a great time working with Tim in sales and that he and the team were able to get you a great deal on a vehicle you love! Congrats again and please don't hesitate to call or stop in with any future questions or for regular service. Happy Holidays! The team at Honda of Keene
Honda of Keene is committed to covering the powertrain of your new Honda forever!
Program covers repairs to components of the engine, transmission, and drive axle including seals and gaskets
Program is offered free of charge exclusively to Honda of Keene customers.
No time limit. No maximum number of claims. No aggregate dollar claim amount per life of contract.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- English
- Spanish
Hello, Thank you so much for your review! We're thrilled to hear that you had a smooth experience purchasing your new car. Enjoy your new ride, and please don’t hesitate to reach out if you need anything in the future! Thanks again from Honda of Keene!
by Tia Messer on 04/16/2025