Customer Reviews of Honda of Keene
Review type:
Grateful for a positive experience; I LOVE my new car
Routine service
by Jenniebee on 09/18/2025Great experience, not pushy but provided all necessary Information and went above and beyond!Service on recall for my 2019 Honda CRV
by Honda recall on 09/12/2025I arrived at scheduled time, left one hour later completedOil change, Brake fluid change, State inspection
by joustalot on 09/05/2025Everything was done in a timely manner and to my satisfaction. The only thing we mis-communicated on was replacing the cabin air filter and the under hood air filterHonda of Keene Great Service
by Matthew on 09/06/2025Service manager and advisors helped us with a major repair and scheduled maintenance/new tires. Both times they went above and beyond to get our cars in right away. The advisors are innovative and found ways for us to get back on the road… quickly.Honda Inspection
by Kathleen on 09/03/2025Quick and courteous serviceGreat personalized and respectful service
by KarinaaF on 08/28/2025It was great and I got the shuttle service to go home and then be picked up when my car was ready.Oil Change
by SilverFit on 08/24/2025Service was completed in a timely manner. Service person explained everything properly in a courteous manner.Great service
by Bethany on 08/15/2025They got me in quickly and everybody was very kind, knowledgeable, and honest.Honda of Keene
by Caissa72 on 07/07/2025Kevin and Scott provided top level service. I will continue to buy my cars at Honda of Keene because of expert servicing at a fair price.Grateful for a positive experience; I LOVE my new car
by Susan K. on 07/07/2025I had a problem with my 2016 Honda Accord which I brought to Honda of Keene (one of the Fenton Family Dealerships). I wasn't planning on replacing my car, but because of the extremely helpful and accommodating sales staff (Eric and Jeremy)… at Honda of Keene, I decided that it was better to replace my 2016 Honda instead of trying to repair it. After looking at pre-owned cars, it made more sense to get a new car. I ended up getting a brand new Honda Accord Hybrid, which I LOVE! I feel I was given a very fair price on the new car and an excellent price on my 2016 Honda trade-in. The whole sales process (including business manager, Teagan), was painless and stress-free. We think this is the ninth car that we (my husband, son, and myself) have bought from Fenton Family Dealerships; there's a reason people keep going back! Thank you, Bill Fenton.Swanzey Honda
by Kwhitman on 05/13/2025Brought my car in for servicing, the problem turned out be a major one! The next thing I know I am buying a car. They gave me minimal trade in value but enough to help with a down payment. The staff were helpful and informative. They made… an imperfect moment into a moment of perfection. Thank you Joshua and Teagan !Unnecessary maintainence recommended
by Rmlindberg on 05/11/2025I went to Honda of Keene to get a recall service on my 2023 Honda CR-V. At the end of the service, which was promptly done, they recommended that I get both me transmission and differential service with a fluid change for the cost of… $300+. My car only had 30,000 miles on it, and I declined the service. I went and checked with my normal mechanic, and he said that such a service was totally unnecessary at that mileage. Perhaps it would be needed at 60-70,000 miles but not at 30,000. This clearly seems like an attempt to sell me as service I did not need in order to get an extra $300 out of me.Hello, We apologize for any inconvenience or misunderstanding. Please email customercare@fentonautosales.com with your name, email and phone number so we can look into this further and come to an appropriate resolution. If you would prefer to call, you can reach our Corporate Operations Director at 603-354-6002.
Excellent Service
by DebbieP on 05/08/2025Replaced my rearview mirror quickly. Service people were polite, friendly and accommodating.Hello Debbie, Thank you for the fantastic review! We’re so glad we could quickly replace your rearview mirror and that our service team made you feel welcome and well taken care of. We appreciate your recommendation and look forward to assisting you again in the future! Thanks again from Honda of Keene!
Honda of Keene NH
by NH Native on 05/07/2025I have purchased several vehicles from this dealership over the years with no complaints. Jeremy was patient with me as I looked for a vehicle that met my current needs. Highly recommend!Hello, Thank you for your continued trust! We’re glad Jeremy was patient and helpful—appreciate your recommendation! Thanks again from Honda of Keene!
Service on Honda
by Sharon L on 04/30/2025My Service Advisor, John Damico, is fantastic. Always professional, friendly and keeps me well informed.Hello Sharon, Thank you for your wonderful feedback! We’re so glad to hear that John provided you with professional, friendly service and kept you well informed throughout your visit. We truly appreciate your recommendation and look forward to serving you again! Thanks again from Honda of Keene!
Honda 2018 Crv-ex
by Debra21 on 05/01/2025My car was serviced wirh efficiency and excellence.Hello Debra, Thank you for your wonderful review! We’re so pleased to hear that your 2018 CR-V EX was serviced efficiently and with excellence. Your recommendation means a lot to us—we look forward to seeing you again at your next visit! Thanks again from Honda of Keene!
New car
by Smchnge on 04/02/2025updated 04/09/2025Smooth process.Hello, Thank you so much for your review! We're thrilled to hear that you had a smooth experience purchasing your new car. Enjoy your new ride, and please don’t hesitate to reach out if you need anything in the future! Thanks again from Honda of Keene!
Service appointment
by Faith Evans on 04/04/2025Prompt. Informative. PoliteHello Faith, Thank you for your review! We're so glad to hear your service appointment was prompt, informative, and courteous. We appreciate your kind words and look forward to helping you again in the future! Thanks again from Honda of Keene!
service
by Billy G on 03/15/2025Nathan is a great service advisor. VERY personalbe, and knowledgeable and offered a great seamless experience.Hello Billy, Thank you for the wonderful review! We're so glad to hear that Nathan provided you with a personable, knowledgeable, and seamless experience. We truly appreciate your feedback and look forward to assisting you again in the future! Thanks again from Honda of Keene!
Buying a used car at Honda of Keene
by Todd Souza on 03/06/2025updated 03/13/2025I have always stressed over buying a car. A purchase that should be fun, dealerships/salesmen always take the fun out and I have always walked away thinking I was taken advantage of. 40+ years of buying vehicles always the same until now. I… went in knowing exaclty what I was looking for, I had called the dealer earlier in the day, and spoke with Larry Gilmet, explained the vehicle I was interested in. When I arrived at the dealership Larry met me at the door, he had the car all ready for a testdrive. Larry was very helpful through the entire purchase, no pressure, he listened to my concerns and I walked away with a good experience and thinking this is how buying a new car should be! When Alex Mackay the sales manager came to the desk, I said to myself ok now is where the sales pressure starts, I was wrong, Alex showed me a couple options for warranties, we went over financing and what I expected, I picked the one I wanted and that was it, no pressure and a feeling that I was respected. All around great experience and I highly recommend this dealeriship to everyone. Larry was exceptional if only all salesmen could follow his example. Sincerely, Todd SouzaHello Todd, Thank you for the fantastic review, Todd! We're so glad to hear that Larry and Alex made your car-buying experience enjoyable, stress-free, and respectful. It’s great to know that the entire process met your expectations without the usual pressure. We truly appreciate your recommendation and look forward to helping you again in the future! Thanks again from Honda of Keene!
Honda hr-v
by Martin o on 03/10/2025Amazing and seamless. Great job to Brennan for going above and beyond.Hello Martin, Thank you for the wonderful review! We’re thrilled to hear that your experience was seamless and that Brennan went above and beyond to help. We truly appreciate your feedback and look forward to assisting you again in the future! Thanks again from Honda of Keene!
Honda of Keene is committed to covering the powertrain of your new Honda forever!
Program covers repairs to components of the engine, transmission, and drive axle including seals and gaskets
Program is offered free of charge exclusively to Honda of Keene customers.
No time limit. No maximum number of claims. No aggregate dollar claim amount per life of contract.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- English
- Spanish
Hello, Thank you! We’re glad Joshua and Teagan turned a tough situation into a great experience. Enjoy your new car! Thanks again from Honda of Keene!
by Tia Messer on 07/07/2025