Honda of Keene
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Dealership Service Review
service Rating
Unnecessary maintainence recommended
Written byon 05/11/2025
I went to Honda of Keene to get a recall service on my 2023 Honda CR-V. At the end of the service, which was promptly done, they recommended that I get both me transmission and differential service with a fluid change for the cost of $300+. My car only had 30,000 miles on it, and I declined the service. I went and checked with my normal mechanic, and he said that such a service was totally unnecessary at that mileage. Perhaps it would be needed at 60-70,000 miles but not at 30,000. This clearly seems like an attempt to sell me as service I did not need in order to get an extra $300 out of me.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No