Customer Reviews of Team Nissan
Review type:
Online purchase 2023 Frontier Pro4X
Super nice - Super professional staff
by Musicdj on 05/19/2025Scheduled my service online which was very easy. Pulled through the service bay doors. They came right out to meet me and Welcomed me to Team Nissan. Did my service which was very fast and away I went.New lease
by elaine326 on 04/14/2025Customer for over 20 years. Everything went smoothly.Hello Elaine326, thank you; we appreciate your kind words and feedback! We look forward to your next visit! Take care!
Online purchase 2023 Frontier Pro4X
by MaineRes on 02/20/2025Good experience overall. They made it easy to make a purchase as an out of state resident, unable to visit dealership in person.Avoid this place
by UnhappyCustomer on 02/12/2025Gage at the service desk was kind, resourceful, and comforting at a time when I was totally stressed out over being stuck with a nearly dead battery on my new Nissan Ariya and was unable to get to my destination (Provincetown) or return… home (Vermont) or meet with the 32 students who were left waiting for me and for the student presentations they'd worked on all term. He was unable, unfortunately, to help me because of a stocky man who I believe was the service manager. He left me in the parking lot for nearly 2 hours in the bitter cold (I couldn't turn on the heat because it would drain the battery) because he refused to get a key to the car of an employee whose car was hooked up to the electric car charger. He was incredibly rude, gratuitously cruel, totally incompetent and an embarrassment to Team Nissan, where I will never again seek service. I could tell that his staff was afraid of him and so, although they attempted to be kind to me, they were unable to help. He should be fired immediatelyHi, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Ralph Fast at (603) 606-3508 or at ralph@teamnissannh.com
This is terribly misleading. You demanded to have preference over the customer that was charging their vehicle when you arrived because you stated your business was more important. You then nearly hit one of our employees while driving in a reckless fit of rage when we wouldn’t meet your immediate demands. This goes for when you fat-shamed one of our employees inside calling him a "fat slob". Your behavior was inappropriate & unacceptable. We only wish that Edmunds, Google, Cars.com, Dealerrater, etc... allowed us to post the video we have of your behavior so others could see an honest picture of your visit and just how cruelly you treated our staff. Ralph Fast, General Manager
Lube oil
by KevinMarq on 01/31/2025The staff is always professional. They work quickly. Yet, I continue to have issues with tires. Previously, my lease needed tires before 30,000 miles. Currently, my new lease needed tires at 26,000 miles. Now, at this appt., they said my… tires were at half life at 39,000 miles? What type of tires are these. Good tires last 45-60,000 miles. I drive 8 miles to work, and certainly don’t drive like I’m a NASCAR driver. This one car trend is disturbing.Kevin, we appreciate the kind words about your experience with our folks. Tires sure aren't what they once were, that's been a common theme over the last few years. Standard tires today are lucky to last 30k miles, but you're right, you can find tires that will last 45-60,000 miles, you just need to request that when you purchase them as they're nearly twice the price point and most people decline that option when we offer high end tires based on individual driving patterns.
Great Service
by Happy owner on 01/22/2025Had an appointment for an oil change, tire rotation and State Inspection. Service advisor met me when I arrived and reviewed my work request. I was invited to wait in the comfortable waiting area. When my vehicle was ready the advisor… reviewed with me the results of the inspection and the other work. All completed as requested . I was on my way in less than ninety minutes. This is a great dealership with knowledgeable and friendly employees.Hi, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Vehicle lease
by DMProulx on 01/08/2025Peter was professional and personable, providing us with various options, clearly knowledgeable about the vehicle we chose, answering all our questions.New lease
by C. Keefe on 12/20/2024updated 12/27/2024Mutual contact when time near. Ready when appt made. Explained wellGood Service
by Nottoday on 10/31/2024Other than my appointment not being scheduled, everything was good.Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to Ralph Fast at (603) 606-3508 or at ralph@teamnissannh.com so we can assist you further.
Mr. Stephen Broussard
by Team Nissan on 10/24/2024Took car in for yearly safety inspection. Inspection completed in a timely fashion.Team Nissan, we are so pleased you enjoyed your visit to Team Nissan, Inc.!
Excellent, personalized service
by punkynspanky on 10/17/2024Matt in service was excellent and thorough2013 Frontier
by nissan13 on 08/26/2024updated 09/03/2024Brought truck in for a well needed overdue through checkup. Needed a few things as I expected, was able to set a date and all work was superbly completed in a 1 day turn around. Was expecting several days. Great jobbbb, Thanksteam nissan
by bklyn Barry on 08/23/2024good service..very professionalMr James Buckley
by Surveys on 08/08/2024updated 08/16/2024I was completely satisfied by the work completed. I was especially satisfied with the customer services representative who took charge of my appointment. She went ahead to complete the process under the time estimated. Thank you Team… Nissan…2023 Frontier
by Warden1 on 08/10/2024Very nice staff.Warden1, we are so happy to read such a great review about Team Nissan, Inc.!
Frontier Purchase
by Raymond TT on 08/01/2024Ralph and Trevor were awesome. No pressure, answered all my questions. No pressure to buy.Hi Raymond, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Good service
by Victor81 on 07/25/2024They just need to lower the prices a little bit , specially for the loyal customers!Online coupons discount no bargain
by Jedows1958 on 07/10/2024All was great but the waiting was a bit long and the prices went up the tire rotation is no longer included in the oil change so I had to spend a additional $44 for that it is a bit expensive nowService and Car Sales are their Specialty
by Danger_Craig on 06/28/2024Folks, I've used Team Nissan's service department and their car dealership to buy a new car (with my daughter) in the past. They've done warranty work, vehicle inspections and more for my family and I. In each and every interaction with… them they were courteous, professional, accurate, and timely in their work, communications, and billing. I have zero complaints and would recommend them to anyone.Hi, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!
Absobo
by Popalolly on 06/27/2024Prompt,professional and thorough.Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Top notch service
by Michelle on 06/05/2024Very easy pleasant transaction! Superior service and totally exceeded all of my expectations!
Nissan Rogue
Nissan Frontier
Nissan Pathfinder
Nissan Kicks
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- English
- Spanish
Hi Musicdj, thank you for taking the time to leave a review for us at Team Nissan, Inc.. We're happy we could meet your expectations! We look forward to your next visit! Take care!
by Ralph Fast on 05/22/2025